now the interesting thing about your case that christine diaz has not used turbotax four or five years. how can she have been harmed? >> how she was harmed the fraudulent, the cyber criminals, filed her returns through turbotax. so, the issue as to whether they took the password from somewhere else and came through turbotax is something we need to find out. what is certainly an equal, as credible theory is that turbotax was hacked and those filings went through not with the password of miss diaz. we don't know that. turbotax has not been very forthcoming saying what the situation is. gerri: i can tell you what intuit is saying tonight because we told them we were having you on the show. they said we recognize the industry-wide problem of tax fraud increased this tax season and our focus is playing our part in fighting it. as to the allegations we plan to defend ourselves vigorously in the appropriate forum. i assume you know, richard, whistle-blowers basically maintained intuit has not done enough to protect their own customers. they don't do things like two factor identification with