my name is cindy kaufman. if i put my glasses on i cannot see you and if i take them off i cannot see my notes. i will go back and forth. i have the honor of being the chair of the subcommittee. when i was first asked to sit, i thought, this is great. as we came together and i looked around the table at the people i was working with, i was struck by the expertise that sat around the table. that came together to work on what to services and systems look like in san francisco. i need to start off by thanking the committee i worked with for their diligence and the fact that day -- that they were in there even when it felt like herding cats. one of the challenges that we face in looking at the services is trying to get too far into details when you are planning for the future. we started trying to pick, where does this start in the process when it almost felt ill -- a little overwhelming at times. i felt fortunate to work in a city like san francisco that has some of the opportunities and has some of these service