citibank can help you write it. [ male announcer ] at citibank, we believe small ♪ pass you ♪a big dealtwhere you fternoon ♪ [ male a ] noe t high spenet om at&t, $14.95 a onths. >>> the barry bonds trial focused on a urine sample as part of major league baseball steroid testing survey. prosecutors maintain, when it was retested, came up positive for dht otherwise known as the clear. how the evidence was preserved from the point it was seized to the point it was actually tested. tomorrow, expecting testimony from the personal assistant being kathy hop kips. john concernman kron 4 news. >>> a san jose officer remains in the hospital after a hit-and- run accident. officer creighton, who we see here, was pursuing a traffic violator when an accord cut him off. he's recovering and lucid but he did suffer serious injuries. >>> and a napa state hospital patient accused of sexual assault is ruled incompetent to stand trial. this man, jesus tobar was arrested in charges of battery against a female hospital employee. a judge ordered tobar sto a mental health institution until his condition change

so i called my citibank small business expert.e got me a line of credit to make it happen and even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. hey marcel, watch this! [ male announcer ] at citibank, we believe small hey marcel, watch this! [ buzzer sounds ] [ cheers and applause ] ♪ hey marcel, watch this! yeah, marcel! -marcel! -hey marcel! are you listening to me? marcel! [ male announcer ] don't miss a second of ncaa march madness with my multiview, only from at&t u-verse. just $29 a month for the first 6 months. dvr included. in the network there are no hard choices. >>> now to the barry bonds perjury trial today. slugger jason giambi, and his brother took the stand, giving new details about their own steroid use and as kron4 reports, they pointed the finger at bonds' trainer, greg anderson, saying that he was their source. >> reporter: jason giambi sh

so i called my citibank small business expert.got me a line of credit to make it happen and even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. get an extra 20% off apparel, shoes & accessories with your jcpenney rewards credit card! save on all regular, sale and clearance items! no exclusions! go to jcp.com to see everything on sale. we make it affordable. you make it yours. jcpenney. >>> the barry bonds trial focused on a urine sample as part of major league baseball steroid testing survey. prosecutors maintain, when it was retested, came up positive for dht otherwise known as the clear. how the evidence was preserved from the point it was seized to the point it was actually tested. tomorrow, expecting testimony from the personal assistant being kathy hop kips. john concernman kron 4 news. >>> a san jose officer remains in the hospital after a hit-and- run

so i called my citibank small business expert.got me a line of credit to make it happen and even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. ♪ that airline is gonna nail that frequent flyer with restrictions when he tries to use his miles. ♪ that's a lot of red tape! step on it! [ tires screech ] ♪ i can't escape the red tape! now you can with rapid rewards! come on! [ tires screech ] [ male announcer ] join rapid rewards and enjoy unlimited reward seats, no blackout dates, and no red tape. ♪ middle of taping a show today omplaining of >>> judge judy says she's okay after being rushed to the hospital. she was in the middle of a show today when she was complaining of intestinal discomfort. she said she's doing just fine. she said she was just exhausted and "needed a day to chill." that's kind of how she sounds. she's expected to be back on tomorrow. >>> it'

citibank can help you write it.

so i called my citibank small business expert.of credit to make it happen and even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. >>> now to the barry bonds perjury trial today. slugger jason giambi, and his brother took the stand, giving new details about their own steroid use and as kron4 reports, they pointed the finger at bonds' trainer, greg anderson, saying that he was their source. >> reporter: jason giambi shown here entering the courthouse testified on the stand how he met greg anderson and how anderson began sending him packages of performance- enhancing drugs. of he gave great detail to the jury about how he received packages at his home with white pills, and vials of cream. he said anderson told him to use it all, and he provided a calendar with specifics. he also said if anderson used them accordingly, they would not show up on a drug test. his b

so i called my citibank small business expert. line of credit to make it happen and even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. >>> we expect the smiles to continue in the bay area. close to 80 degrees tomorrow and on thursday. enjoy the remainder of the week. jay leno is next. see you again tomorrow. thanks for joining us. from "diar

so i called my citibank small business expert.even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. >> mark: a look at top stories we're following right now, u.s. considering whether not to arm rebels. nato chief says he is opposed to the idea. here there to protect not harm them. they have operatives on the ground right now on libya. >> darya: your people applied for unemployment last week. as i know of layoffs dropping in companies may step up hiring. the number seeking benefits them by 6000.tipped by 6000. >> mark: the giants vs. the dodgers tonight at 5:30 p.m. the open with their rookie first baseman. you can watch an at&t part but it will cost $45. the money goes to charities. if >> louisa: all the colors you can see the breeze and the trees. temperatures could climb more than yesterday expecting to set more records today. by tomorrow a slight cool down.

so i called my citibank small business expert. credit to make it happen and even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. >> darya: looking at the highs to expect today by 3:00 p.m. we are looking at 83 in san rosa, that looks like the warmest spot. other competitors now, concord. san francisco 73. all of these temperatures battling for records. even have monday it will be a gorgeous day. tomorrow will give him warmer. >> mark: dow jones up half a percentage. nasdaq up 11. time for tech headlines gate slates gives us a preview. >> gabe: this is the hot smart phones that thunderbolt, it is made for verizon, it is verizon first four jean smart phone during 40 it is supposed to be 10 times faster than 3 g. this phone is fast, i was surprised. www.youtube.com video played an loaded instantly. spur surfing the web on the phone was like surfing the web on a l

so i called my citibank small business expert.dit to make it happen and even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. >> darya: breaking news of fire at the evergreen oil refinery injuring one person. we are zooming in on the area. will tran is in the area with the latest. >> will: i don't see flames coming from the refinery. the smoke i saw about 25 minutes ago has disappeared for now. it is happening over there, that's why fire trucks are headed in that direction. a lot of roadblocks taking place. a lot of people have been evacuated from their homes. trying to get more informational the fire department spokeswoman just arrived at the scene. she is headed to the refinery as soon as she gets information shall come back out and tell me about the person that was injured, and what caused the refinery to catch on fire during the 5:00 a.m. hour. while we wai

was in atlanta for ten years serving as the citibank senior corporate officer in the southeast. so obviously he brings to the fomc the deep understanding of the underpinnings of finance and banking, how banks work, successful deals are structured, the difference between good loans and bad loans. it's a good thing, too, this experience because he joined the atlanta fed in march, 2007, six months before the greatest financial crisis since the great depression began. he also worked at heller international and several management and before joining the fed he was teaching at georgetown university's law school of foreign service. he's a native of california, graduated from stanford university with a b.a. in economics and political science and has a master's degree in international studies from johns hopkins. mr. looker brings a wealth of experience as a protest in the global financial market and as a public policy maker. ladies and gentlemen, please welcome dennis lockhart. [applause] >> rich, thank you very much for that introduction, mostly accurate which is the best you can expect.

. >> reporter: so he tried cashing it at citibank which issued the card and was told the card had to be spent. that's when john called consumerwatch and we contacted pg&e. >> we are sorry if -- all the fine print that these cards came with may have confused some folks. but at the end of the day the important thing is that there are no fees associated with this car. >> reporter: joe with pg&e says the language is standard on all citibank debit cards but the fees do not apply to pg&e customers with these cards. and while it's true you can't redeem the card for cash, you can put the full $25 towards your pg&e bill and you will be reimbursed for the processing fee later but if you're one of the 2 60,000 customers who received one of these cards, don't hang on to it for too long. >> in order to avoid any fees to our customers, we have put an expiration of six months. >> reporter: he says if you do see a fee or lose the card, contact pg&e directly. and keep in mind, they were only issued for december gas savings. pg&e will deduct the rebates directly from your bill for the winter gas savin

morgan and citibank when we're talking about four billion in guarantees it's not to the actual nuclear plant operators it's to j.p. morgan citibank who are putting up the money so we're guaranteeing and basically have another bank bailout in advance that we're looking at so what instead of waiting world we're bailing we're guaranteeing to the banks that if they finance the construction of these plants and something goes south short term or long term that and then the company can't pay back the banks and this four billion in this two cases but he's looking for a total of over fifty billion bet basically were dispatched out into banks not the nuclear power plant companies that's right instead of instead of straddles and credit default swaps they've decided to go into into the radiation business and once again we're guaranteeing it or guaranteeing it in advance affect tokyo electric said we will come to the u.s. unless we get these guarantees for our bankers the answer is well. maybe but you don't get the guarantees it is quite extraordinary it's been very much hidden from the public in f

so i called my citibank small business expert...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. >>> "the insider" has the total story behind today's top celebrity news. i'm lara spencer. >> and i'm kevin frazier. >>> "the insider" is on. kirstie's desperate "dancing" kiss. >> the fallout you didn't see. >> the dance didn't go so well so let's just make out. >>> plus, alley on george lopez comparing her to a pig. and -- >> our special guest, chris brown. >>> backlash over chris brown's first prime time appearance. >> i did say to the producers to not have me interview him. >>> reese witherspoon's wedding price tag. >> jimmy choo plat foorm heels. at $645. >> in depth on why second marriages in hollywood work. >>> did kate

. >> pg&e says those charges are standard on citibank charges but they do not apply to all you pg&e customers, the card expires in 6 months. >>> you've heard the joke about a bridge for sale. well there is an island not far from that bridge on the market, right here in the bay area, it's red lock island. they are asking 22 million for it. apparently that's a steal. elizabeth cook shows us what you get for that. >> reporter: how often does somebody walk into the your office and say "i'd like to buy an island today?" >> real estate agent stephen hug be has a one of a kind property he wants to sell. red rock island is the only privately owned island in the san francisco bay and its asking price is $22 million. >> scenery, wise it's pretty spectacular, 360 degrees for sure. >> reporter: the small, undeveloped island is just shy of 6 acres and the highest peak is 170 feet above the water. it also touches three counties, marin, contra costa, and san francisco. >> you have to get a permit to do anything so obviously the county is gonna have a say over it and then the public would possibly have a hug

. >> pg&e says that the fine print is standard on citibank debit cards but again, the charges do not apply to pg&e customers. there is one limitation: the card will expire in six months. >>> 4:48. a pair of major u.s. airlines has cancelled fare hikes after competitors failed to follow suit. last week united and continental airlines began charging $10 more on roundtrip flights. but when low cost carriers didn't follow their lead, they decided to roll back the increased fares. >>> volkswagen is recalling 71,000 jettas because of an electrical problem. the problem is the cars can be turned off by beeping the horn. it's a short-circuit problem in the alarm system. volkswagen says there are no reports of any accidents or injuries. the recall involves cars made in the last 12 months. >>> well, we have some good news on the weather front although if you really loved all the sunshine you saw yesterday, you're going to have to hang in for one more day because we have the return of clouds. starting out this morning, only partly cloudy. temperatures in the 40s for the most part, low 50s. tempe

exxon mobil citibank and bank of america i mean somebody is gaming the system and is gaming the system or you could add boeing wells fargo was to tax evaders as well more than one hundred u.s. uncut supporters shut down the bank of america washington d.c. on saturday so this finally the start of european type activism in america to combat the g.o.p.'s reckless austerity measures for more on this i'm joined a studio by ryan clayton washington d.c. spokesman and co-founder of us uncut and via skype johann hari the contributor to the nation magazine ryan johann welcome both you know tom thanks for having us really return to the show thanks for being here. i'm curious first to light. i was going to give your your u.r.l. in there i was going to throw it in and suddenly it occurred to me i know it's dad or is it us uncut or is it just on it's us got a larger orgy have you got it seems like somebody took the dot com and turned it into some kind of right wing something i always had a long time ago that's not a problem word top of the google it's now ok. let me start with you johann what what d

great they did know there's evidence that of internal memos century people work in chase and maybe citibank as well so that part's quite interesting actually but yeah you're right the bernie of a dog isn't necessarily the person that you know most people would look to for advice or they're paid handsomely want to hear you know pointing fingers and criticizing other institutions but in certain cases do you think that he has a bit of a point when he says that the new regulations on wall street are a complete joke you know when he says that that wall street is also reads even for investors does he have some points there and like you mentioned the fact that the banks have to know what he was doing. oh absolutely first of all no i wouldn't call the regulations a joke the new regulations but they're not nearly enough and you know you always go to a guy like bernie made off to find out how to get around something and is easy to get around and i think that there are ways to get around the new regulations and i think he would know that i think that and terms of other people knowing what he was up to

citibank can help you write it.ng about saving a dollar off shampoo or two-for-one tacos or something. i'm talking about paying less -- every month. like this deal. [ female announcer ] call today and get the fastest internet for the price -- an amazing $14.95 a month for 12 months with a one-year price guarantee. plus get access to the entire at&t national wi-fi network at no extra cost. [ woman ] with at&t, i'm surfing at hot spots all over town. ♪ i'm downloading music fast. and watching videos. cute! and the price is great. [ female announcer ] call at&t today and get the fastest internet for the price -- an amazing $14.95 a month for 12 months with a one-year price guarantee. plus get access to the entire at&t national wi-fi network at no extra cost. [ woman ] i went looking for a deal, and at&t delivered. now, i just need to curb the shoe shopping. ♪ ba >> james: welcome back to the kron 4 news. pelican will were expecting from highs this afternoon concord haiti. north bay, santa rosa 83 degrees those two loca

so i called my citibank small business expert.t to make it happen and even improved my cash flow. now, my spa has more business than ever. ...and so does our cleaning crew. [ male announcer ] at citibank, we believe small business is a big deal. what's your story? citibank can help you write it. >> will: the one-person is injured after a massive fire coming up to will halt a interview. >> mark: perjury trial for barry bonds is under way, taking the stand jason and jeremy antioch mjeamie. >> darya: after all that rain, these seven numbers we have been waiting for eighties. we will talk about the heat wave straight ahead. >> george: still checking hot spots like a ride to san jose. will it has improved a bit, it is still heavy from downtown. a complete chat straight ahead. >> darya: did morning, tuesday, march 29th, we will start this hour with a checked of our developing story. >> mark: will chant is where we had a fire, one person was injured. a good trend has been covering the story he joins us live. half >> will: the plan contin

someone mentioned bank of america, somebody mentioned citibank. you know, if i were citibank or bank of america and someone who was making their payments who was underwater, who may walk off, yeah, i'd say if the taxpayers come in and take that obligation off my hands, i would love that. my district, the average home is worth $212,000. and it's the highest -- one of the highest in the state. and actually when i say that, let me say the community i live in which is one of the more -- it's above average in income. but the average loan here that people borrowed was $313,000, the loan itself. that's quite a loan. and to say that the taxpayers need to pay that mortgage down makes no sense. when these are the children, this is the generation that's going to have to pay it back. we need to get serious. we need to get serious, we need to get out pictures of our children and our grandchildren and we need to say, do we really need to come to the rescue of these banks when they overextended loans? and how about all those americans who are making their paymen

. >> you enter the last question which i was going to ask you, has a a citibank city ban corporate and you feel that they have. maybe you don't feel that they have. so let me ask you a question. has the city been corporative in moving ahead on this and again, 10 years may be a budget peas, but can we wait 10 years? should this be dealt with in a much quicker pace? >> i think when you are talking about health issues especially one that is a children's health issue, young body still developing, we don't have a lot of data on how pollution source toxins affect them more or less than adults. urgency is always called for. i've not been dealing with the city and day-to-day negotiations. i would suffice it to say that where they are now is a good thing. they have stepped up after some period of time to say we now know understand that we need to be aggressive here and i don't think we should discount that. our goal now is to ensure that they improved even their 10 year plan which is a wonderful improvement and a step forward to driving make as effective as we can. always with children in mind.

for instance, by the time we bailed out citibank and bank of america, we were very large shareholders. we could have been even larger shareholders if we had shares -- >> money for the value, so to speak. >> yes. if we used that shareholder voice to say you cannot go make your profits out of speculation or go pay these bonuses -- back to the paying out bonuses -- and decapitalizing the banks, wt was the to boy's recapitalization. we allow the capitalization of banks through the palace of bonuses and dividends -- payouts of bonuses and dividends, we did not put any pressure or constraints on the behavior of the banks. so there were, including the restructuring of the mortgages. so given the amount of money if you're putting in hundreds of billions of dollars, it should have some voice in what happens in the rult of that is that we did not get what we wanted, which is restarting of the economy. the long run, the more difficult or even more worse problems because we have a more concentrated banking system in interest rates will be higher, spreads will be higher and the result of that is n

candor by -- geithner treasury department has compounded the lack of candor by refusing to admit that citibank and others were on the verge of collapse. four, the failure to replace bank management, to do a rigorous evaluation on the state of bank assets and to restructure bank assets accordingly, has left the u.s. with a week major banks and a damaged sense of trust between the american public and our nation's elected leaders. 5, although more than half a million families have been helped by the foreclosure prevention programs, foreclosure prevention has been subordinated to the needs of the banks. the truth is, the continued foreclosures of homeowners are a powerful source of systemic risk and and more pressure on our economy and jobs. in december 2008, this panel held its first hearing in clark county, nevada. we did so to make the point that the american people would judge t.a.r.p., not on the wealth of bankers, but on the help of our communities. in december 2008, unemployment in southern nevada was 9.1%. today, is 14.9%. in december 2008, 6.58% of all home mortgages in the data weren't d

you look at the numbers back in citibank, they had enough long- term capital it was more than enough to manage them, more than we put in. the answer -- the resolution authority ought to be nothing more than basically the rules of capitalism. but i do feel that because there are agency problems, that the owners or the managers of the banks do not necessarily act in the interest of the owners. the kind of a managerial capitalism, that you have to go bad -- be on that to have regulations and restrictions. for instance, it should not be allowed for government insured institutions were very large institutions to be writing these kind of risky derivatives and under other high-risk activities. so i think we do need additional regulations and more transparency that would circumscribe excessive risk- taking by either government answered institutions or large institutions, because i do not think capital is enough, is a full solution. >> thank you. >> at the risk of sounding as though simon johnson and i collaborated, i would say i would change capital to equity and picking up what he said, and

early in his career he was with citibank for 18 years spending much of his time overseas although he was in atlanta for ten years serving as the senior corporate officer in the southeast. so obviously he brings to the fomc a deep understanding of the openings of finance and banking, how banks work, how successful deals are structured, the difference between good loans and bad loans. it's a good thing, too, this experience because he joined the atlanta fed in march, 2007, six months before the greatest financial crisis since the great depression began. he also worked at heller international and management and before joining the fed he was teaching at georgetown university's law school of foreign service. he's a native of california, graduated from stanford university with a b.a. in economics and political science and has a master's degree in international studies from johns hopkins. mr. lockhart certainly brings a wealth of experience as a purpose and in the global financial markets and now as a public policy maker. ladies and gentlemen, please welcome dennis lockhart. [applause] >> t

you look at the numbers back in citibank, they had enough long- term capital it was more than enough to manage them, more than we put in. the answer -- the resolution authority ought to be nothing more than basically the rules of capitalism. but i do feel that because there are agency problems, that the owners or the managers of the banks do not necessarily act in the interest of the owners. the kind of a managerial capitalism, that you have to go bad -- be on that to have regulations and restrictions. for instance, it should not be allowed for government insured institutions were very large institutions to be writing these kind of risky derivatives and under other high-risk activities. so i think we do need additional regulations and more transparency that would circumscribe excessive risk- taking by either government answered institutions or large institutions, because i do not think capital is enough, is a full solution. >> thank you. >> at the risk of sounding as though simon johnson and i collaborated, i would say i would change capital to equity and picking up what he said, and

for comparison's sake, citibank spent 1.6 billion on marketing alone in 2010. how is the sec expected to police will street with the entire budget less than the marketing budget of one of wall street bank. in may 2010 report, the minority staff of the oversight committee found that the commission's security discussion is technologically backward. yet under the house passed the sec wouldn't people to continue any improvement of its i.t. system and the budget is reduced to 2008 levels as some have proposed the sec would have to lay off 600 workers. my point is this, just a few years after the madoff worst financial crisis in recent history should we be the be talking about taking 600 cops off wall street? let's strengthen the sec, not weaken it. and let's also ensure the sec undertakes common sense reform to avoid past mistakes. put another way, after 9/11 despite intelligence failures were we didn't cut the intelligence budget. we doubled it. it's my understanding the sec has already reorganized and brought in the design of the tips referral system due to the co

candor by -- geithner treasury department has compounded the lack of candor by refusing to admit that citibank and others were on the verge of collapse. four, the failure to replace bank management, to do a rigorous evaluation on the state of bank assets and to restructure bank assets accordingly, has left the u.s. with a week major banks and a damaged sense of trust between the american public and our nation's elected leaders. 5, although more than half a million families have been helped by the foreclosure prevention programs, foreclosure prevention has been subordinated to the needs of the banks. the truth is, the continued foreclosures of homeowners are a powerful source of systemic risk and and more pressure on our economy and jobs. in december 2008, this panel held its first hearing in clark county, nevada. we did so to make the point that the american people would judge t.a.r.p., not on the wealth of bankers, but on the help of our communities. in december 2008, unemployment in southern nevada was 9.1%. today, is 14.9%. in december 2008, 6.58% of all home mortgages in the data weren't d

now, the gentlelady from new york said that the banks, citibank, bank of america, they're all lining up to use this program. i would be too. this transfers obligations from lenders to the taxpayer, as long as these mortgages were making money the banks profited. but all of a sudden when they're under water and a borrower may be can't make the -- maybe can't make the payment, hey, if i was a bank identify say, yeah, let the government, let the taxpayers pay, reduce this mortgage. that ought to be between the bank and the homeowner. 42 families, you say all of these programs we're going to debate this week and next week would cost billions of dollars, they're going to help a half a million families. there are 12 million families that are under water. let's talk about something very important. if we don't get our financial house in order, i quote the words of admiral mike mullen on august 25, before cnn, and i'll close with this. the most significant threat to our national security is our debt. and that threat comes from this body and the administration. it's time to cut spending >>> le

how about citibank? they came to a different conclusion than you. wells fargo called the rules a light touch. raymond james also disagrees with your analysis. it seems to me that you are somewhat of an out wire -- out liar as to whether this stifles growth in the field. dr. greenstein, you have looked at the literature on this and did a literature. you. -- to the literature review. what was your consensus on the fcc order? >> it largely does not change the practice of most eyas peace -- isp's. >> i appreciate your company and the competition it provides in areas that needed. i notice hard for entrepreneurs to come to the committee and provide testimony and engage in policy matters. i appreciate the fact that you are here. i am confused by some things you have said. you have expressed support for open internet principles, specifically in comments you made in response to the second round of funding. you stated that rapid dsl fully endorsed the comments of the wireless providers association. they argued the agency to make clear to any funding recipient

candor by -- geithner treasury department has compounded the lack of candor by refusing to admit that citibankthers were on the verge of collapse. four, the failure to replace bank management, to do a rigorous evaluation on the state of bank assets and to restructure bank assets accordingly, has left the u.s. with a week major banks and a damaged sense of trust between the american public and our nation's elected leaders. 5, although more than half a million families have been helped by the foreclosure prevention programs, foreclosure prevention has been subordinated to the needs of the banks. the truth is, the continued foreclosures of homeowners are a powerful source of systemic risk and and more pressure on our economy and jobs. in december 2008, this panel held its first hearing in clark county, nevada. we did so to make the point that the american people would judge t.a.r.p., not on the wealth of bankers, but on the help of our communities. in december 2008, unemployment in southern nevada was 9.1%. today, is 14.9%. in december 2008, 6.58% of all home mortgages in the data weren't delinqu

for comparison's sake, citibank spent

. >> i would go to a national bank like bank of america, wells fargo, citibank, chase.programs designed to help people like you build credit so they can buy their first home. they have a program that will walk you through. they will help you build what's called a secured credit account. if you have a checking account that you are saving in now to buy the home they will give you a credit card secured by the checking account. maybe it's a $500 credit card to start. once you pay that bill on time they will release the security and actually give you a real credit card. that will start to build your credit report. they want first time home buyers. so ask for a path to home ownership program. that's what you are looking for. >> good luck, pamela. now to an e-mail from heather in michigan. our mortgage is an adjustable rate mortgage. comes up in may. my fear is the payment will increase to a point where we can't afford it anymore. what steps do we need to take if this happens? i have heard of others losing their home. >> thankfully interest rates have remained low so most folk