at a citizens' advice bureau _ obviously... at a citizens' advice bureau drop - obviously... izens' - advice bureau drop in session we find marina, a former care worker. she has long covid, anxiety and depression. no longer in work, she has applied universal credit, is £875 in rent arrears and often sits in the dark to save money. to actually _ the dark to save money. trr actually fear every day how you are meant to live, it's something else... i did not think i would get to this age and be worried about things like this. you just think it is going to be normal. the first rice going to be normal. the first price increase _ going to be normal. the first price increase of _ going to be normal. the first price increase of 2022 - going to be normal. the first| price increase of 2022 in april saw annual bills rise from £1200 to nearly £2000. today's increase could see bill pay is parting with around three point £5,000. the forecasts adjust the price will go off again in january with average bills in the region of £4650. i january with average bills in the region of £4650.- the regi

you work for the citizens advice bureau. _ the team. you work for the citizens advice bureau. ggling? haste people when they come to you and say they are struggling?— they are struggling? we are seeing a massive increase _ they are struggling? we are seeing a massive increase in _ they are struggling? we are seeing a massive increase in people _ they are struggling? we are seeing a massive increase in people coming i they are struggling? we are seeing a | massive increase in people coming to us who are struggling, looking for whatever options there are. everybody�*s circumstances are different. we look at what they have coming in and making sure they have everything they are entitled to, not just about income but discounts and reductions, that they are maximising their income, and potentially what charity support is out there. we are seeing a massive increase. there is only so much stretching the elastic but we try to look at what we can do and obviously then, look at how we reduce outgoings. haste and obviously then, look at how we reduce outgoings.— and obviously then, look a

at a citizens advice bureau drop—in session, we find marina — a former care worker. is £875 in rent arrears, and often sits in the dark to save money. to actually fear, every day, how you're meant to live... it's just something else. didn't think i'd get this age and be worried about things like this. you just think it's going to be normal. the government says various discounts and payments will help uk households with the cost of living, but there are still concerns as our energy bills are set to soar even further this winter. i don't think it will ever go back to how it was. will gas prices always be high? well, no, because eventually we've got to stop using it altogether. so this is a wake—up call of the direction we're going in. but for now, people are planning for trickier times ahead. andrew at the hot sausage company in ipswich town centre hasn't replaced a worker who's just left, and he's diversifying — doing weddings and corporate events. he says his stock prices have shot up 20%. we put our prices up last year, and we've had to put them up again this year —

she's at the citizens�* advice bureau in ipswich to apply for universal credit, and often sits in thelly fear every day how you're meant to live, it's just something else. didn't think i'd get to this age and be worried about things like this. you just think it's going to be normal. but there are people trying to help. near ipswich, the rural coffee caravan is on its rounds. it's a charity which signposts people to various services that can help. and rising energy prices is the main concern. well, if i can't afford it, i won't put it on, because i won't get into debt. i've never been in debt in my life. i'd just cut back on food as well, if i had to. i'd have a tin of soup and a roll. and, you know, hopefully, that would warm you up. today's rise is the largest single increase in the price cap, but most experts predict another is on the way injanuary. frances reed, bbc news. i'm joined now by heating expert and founder of the heating hubjo alsop. thank you for your time today. your background is in boilers and heating, how to use them efficiently. heat homes efficiently and more cheap

at a citizens advice bureau drop—in session, we find marina — a former care worker.on its monthly visit. alongside the tea and cake, this charity signposts people to various services — and rising energy prices aren't far from people's minds. well, if i can't afford it, i won't put it on because i won't get into debt — i've never been in debt in my life. i'd just cut back on food, as well, if i had to. i'd have a tin of soup and a roll! and, you know, hopefully that would warm you up! when you hear about anyone struggling about any bills they are having, _ struggling about any bills they are having, you have to make sure they took having, you have to make sure they look to _ having, you have to make sure they look to their— having, you have to make sure they took to their suppliers because barring — took to their suppliers because barring that make burying your head in the _ barring that make burying your head in the sand — barring that make burying your head in the sand only makes matters worse and it_ in the sand only makes matters worse and it makes— in the sand on