and we have uh yes, we have a citizens complaint department and uh, they do a huge amount of work. eive all requests on the internet, and they receive them. uh, personal appeal calls from citizens. ah, and they organize representatives of the leadership of the administration for here. uh, reception of citizens, face-to-face reception. that is, i am sitting in the office and here are those who came to me administration, they come to me peskov from the moscow region from such a deep suburb of moscow and says that here we live, we live in the village, and they can’t make 200 m of the road in our country. i say fine you are in goodness, uh sent. here, through the application or they called good deeds - this is an application of the moscow region, which, by the way, works great. works great. i even use it myself sometimes. here and uh, he says, no, they didn’t call there. i say, well you went to the local government. no, they didn't go. i say that there you immediately came to putin immediately came to putin measures. why these half-measures? yes, and just like that, a lot, a lot, a lot