for more let's bring in clifford coonan from our business team and really bartz at the frankfurt stock exchange early i want to start with you what does this mean for customers and for investors . well for many customers it means that they will either not be departing for their holiday there are about a 1000000 people that said who were booked and who now can no longer travel with thomas cook many will be repatriated as we heard in the report many will not condor wants to continue flying but it needs money and it's unclear how long it will be continuing to fly and customers regardless of what situation they're particularly in will have to look for for governments and insurance companies to cover their costs investors are looking at a disaster the company's share dropped by about 95 percent within the past year and of course tanked after this news in non-official trading here in germany it suspended in london the share was trading at one point under one cent. a painful time financially to be sure but clifford turning to now thomas cook's biggest shareholder is follow suit and what role