let's unpick some of the issues raised here with clive coleman, a former bbc news legal affairs correspondentorks in pr and writes films and tv scripts as well. we're joined by clive and by chris banatvala, an independent media consultant and a former head of standards at 0fcom, which is the broadcast regulator in the uk. and, chris, what is your response to the whole saga around this series? first responding to piers morgan, i think this is becoming a media circus, and what i would urge netflix to do is to actually do an enquiry and a review into this and find out how this program was made, how accurate it was and whether any harm has actually been caused. just to reiterate, i want to be absolutely clear, at the beginning of the series it says, without caveat, "this is a true story". yes, you're absolutely right, but it is also a drama, so there is a bit of artistic license there. so, this is a true story, you're watching a drama doc or drama, and what expectations do you take as a viewer, what do you expect? for instance, you've mentioned that she sent allegedly 41,000 e—mails. if it was ac