from their perspective they were very flexible and customerfriendly, however what the cma are saying,have received on this issue, is that that simply wasn't good enough. customers made these bookings in good faith on the understanding that if they were not able to take the flights, through circumstances totally out of their own control, indeed a pandemic which had government lockdown restrictions attached to it, they should be entitled to a refund. the head of the cma andrea coscelli has said that while we understand that airlines have had a tough time during the pandemic people should not be left unfairly out of pocket for following the law, so they are saying that the likes of ba and ryanair have broken customer legislation, that they have broken consumer law. it's the stuff of nightmares — being attacked by a crocodile while swimming. that's exactly what happened to a british woman in mexico. melissa laurie — was with her twin sister, georgia — on the right in this photo — who fought off the creature by repeatedly punching it in the face. they're both recovering in hospital, where

the case competition and markets authority or cma has investigated fake review factories on facebook, instagram, and e bay, among others that pay thousands, if not millions of users to write good or negative reviews. and various watched groups in the united states are also helping consumers flag the fake posts. it's how some people even make money according to various investigations by flooding the sites with reviews. this obviously created unfair business playing field and is a big problem for many consumers who say the amazon product reviews play a big part in their purchases. amazon uses review, met a to help route the fake posts out, and also adds a verified purchase label to authenticate the real purchases. companies like fake spot also help customers route out the bad actors. along with the many bonding click forms, posting negative reviews to try to take the competition out. but the business of fake reviews is still big business. and as long as there is money to be made and swindled, well, it's likely the schemes will continue. so buyer beware for r t john honey. that's all for

the cma as a body does not have the power to hand down finds, victoria.is work with the airlines, encouraging them to offer refunds towards their customers.- encouraging them to offer refunds towards their customers. thank you for “oininu towards their customers. thank you forjoining us- _ the headlines on bbc news... minimise travel, increase testing and support from the military — residents in north west england get extra help to fight a rise in cases of the delta variant. talks begin to try to avoid a ban on a wide range of food — including sausages — moving between great britain and northern ireland. how america's wealthiest avoid income tax — fresh claims that some us billionaires pay little or no tax. a spokesperson for prince harry has dismissed a claim that he "never asked" the queen about naming his daughter lilibet — saying the prince spoke to his grandmother and was given her support. young people around the world have been hit hardest by the effects of coronavirus when it comes to income and employment, with young women the worst affected. the

that going to stay here forever ♪♪ >> carrie underwood at the cma.have a roundup of the night's biggest winners. "fox and friends first" starts right now. ♪♪ kristen: no music expert but i will say two things, he did not want to country music award. >> live look at louisville, not louisville, louisville, did i get that right? todd: i miss it up right now. jillian: thanks for joining us. president biden arrives declaring the united states is back. >> a warning for russia at a high-stakes meeting with vladimir putin. benjamin hall joins us with more. looks beautiful. >> we expect a beautiful weekend but maybe president biden will find a little more difficult. a growing list of international threats he has to confront in the next week will show if he is able to do so. he arrived yesterday in the uk where he addressed us troops based in the country and that is where he first spoke about his intention for the coming days. >> i'm heading to the g7, then to the nato ministerial and then to meet with vladimir putin to let him know what i want him to know. we

. >> when morris won female vocalist of the year at the cmas this past november, she gave a shout outens when you've worked so long and so hard? >> yeah. i think what happens is maren morris ays your name on cma awards and you're on the couch like, what in the world just happened? ♪ >> now brittney feels a new vibration in nashville. ♪ do you think something's really changing? >> i don't think in the seven years that i've been here i've seen people be this eager. almost to the point where they're thinking this thing can't survive if we don't shift. ♪ >> last month, she was invited to the grand ole opry. >> it feels sacred. i don't want to like walk yet. ah! >> she was given her own reserved parking sign. >> i can have this? >> yes. >> really? >> it's yours. >> her mom came from baltimore. >> thanks for believing in me. >> i always believe in you. >> i'm at the grand ole opry. ♪ my name is brittney ♪ >> and she was shown the famous circle on the stage floor. >> i don't want to step into it until it's time. >> then it was time. >> she's from baltimore, maryland. >> for brittney to make

cma tale, 72 degrees, low 80's for san jose.s we make our way inland out of the 90's and back in the 80's for those of you in livermore. pretty seasonable temperatures as well for walnut creek and concord 82 degrees for napa in the mid 80's and santa rosa and avato mid 80's as well. jonathan, just seen back to you. thank you so much of a johnson and johnson is now shelling out more than 230 million dollars in connection to a settlement with the state of new york. the deal is part of a result of a 2019 lawsuit brought against multiple drug makers for their alleged roles in the opioid epidemic. >> as part of the agreement jnj will in the sale of opioids nationwide. felicia bolden has the details. >> michael israel's the says doctors gave his son opioids following surgery a little over 18. he had his first surgery and that's when the polls started. i see xanax. he says that led to an opioid addiction and depression. i heard the shot. >> i kicked the door open and was michael. trying to brave half his face was gone. the different ru

you know, we have cma week ,-com,-com ma it takes place the first week of june, and it is a big internationaltination. >> thank you, senator, yes, the specific things that i'm speaking to where we are dealing with a virus, the cdc comes up periodically to update this chart and that's really what the news media uses to communicate where we are as well as levels of safety and the inconsistency between the messaging of the cdc and the department of transportation and what they say and finally how osha apparently is chasing with the cdc is doing, trying to keep up, but they are unable to, basically they are taught here, but look over there, these federal agencies need to be a part of this. if we are going to communicate, let's all be on the same page. >> i could not agree more. so your testimony about small businesses, and nashville we have a lot of people that provide swagger for concert and so when that shuts down, they lost most of their revenues. is that what you are seeing in nevada? >> yes, senator, that's absolutely right. one of the things is that we get about the people who are the wardr