and and they did not mention the collaborativive that directly connects the community to the services. >> thank you. >> next speaker? >> and so, i did read part of the grand jury report, and so i wanted to make a few points about it and first off, yeah, i mean, that i do understand, the room for improvement but i also want to say echoing back what she just mentioned is that it is a really innovative model in the community and especially in our community, and i work with a lot of chinese and the new immigrants who do not really understand and know that there is you know, a code issues and there are housing codes, and they have rights to access to, for example, like he, and housing, and so, a lot of them, cultural and also a fear of retaliation, really inhibts them from wanting to report and call through to want to make a report about it. and so and at the same time, that i think for some of the owners in the community who don't speak english very well, when they see it and they hear about the governments and they are fearful and part of it is education to the owners and so for us havin