. >> reporter: its happened on tuesday, colleen fritz went to hide the christmas gifts. i had a weird feeling something wasn't right. >> reporter: the clos the filled with gifts were ransacked and toys were gone. >> i was thinking they would appear like they are on to something. >> reporter: police believe someone broke in and took their presents. >> someone must have been watching me come this with gifts. i don't know how people can be so cruel. >> reporter: to make things more difficult the family was forced to move on christmas eve. >> we don't even have a tree. i had to buy lights to put up. so when they wake up. >> reporter: she says her kids agesson 6, 9, 5, and three-year-old twins just want to be together. >> this is my life here. >> reporter: now if you would like to help the kids we put that mother's e mail address on our website. we are live in dorchester, brandon gunnoe. >>> more news tonight, chaos in charlotte, last-minute shoppers run to safety as gunfire erupts in a hall. it happened at 2:00 this shots were fired after two groups of people had an argument

. >> colleen fritzes children are grateful no matter what may happen an. >>> they stole my died's christmas. she cape back from shopping went to hide the gifts. i had a weird feeling. there was a bad ora. the closet ransacked and the toys gob. >>> i was thinking they will appear like they are on to something. this is my children's her back door and window were open. someone broke in and stole everything. somebody must have been watching me come in with gifts. i don't know how people with be so cruel. >> to make things more difficult for the family because they received housing assistance they >>> we don'ten have a tree. i had to buy lights to put up so they would have an area so when they wake up. >>> she doesn't know if santa can fill that spot. her ages 16, 9, 5, and 3-year-old twins just want to be together and that something can't be taken away. >>> this is my life right here. i do everything for my kids. >>> if you would like to help this family we put the information on our web site whdh.com. you can go there and click on the link. live in dorchester, nicole oliverio, 7news "today in

colleen fritz's children are grateful no matter what they have, but this mom of five wants the same thing as any parent to, give her children a wonderful christmas. but she's afraid that won't happen this year. >> they stole my kids' christmas basically. >> nicole: on tuesday she came back from shopping and went to hide her gifts. >> i had a weird feeling something wasn't right. there was a bad aura. >> nicole: the closet filled with presents ransacked and all >> i was thinking they're going to appear, they're under something, oh, my god, where are they. this is my children's christmas. >> she realized her back door and window were open. police say someone broke in and stole everything. >> somebody must have been watching me come in with gifts. i don't know how people can be so cruel. >> nicole: to make things even more difficult for the family, because they receive housing assistance, they were forced to move yesterday for safety concerns. >> we don't even have a tree. i had the buy lights to just put up so that they'd have an area so when they wake up... >> nicole: but she doesn't know

. >> to colleen fritz new dorchester home not one but two christmas trees brought by different families who knew her family needed them more. >> my kids are my world. >> there was plenty to open on christmas morning. >> boston police, ems and perfect strangers brought board games, baby dolls and trucks for colleen's five children replacing what a thief stole three days ago. >> they are good people who wanted to help and put a smile on the kids' face. >>> tuesday colleen came to her mattapan home and found all presents for the kids stolen. they had to move because of safety reasons on christmas eve. >> to have nothing or no tree or nothing under the tree is -- after i thought about it afternoon, wow they must have really needed it because i would never take from children. i would never want a child to tree. >> santa in the form of an entire community stepped forward making sure this christmas was indeed merry and bright. >> to see the expression on their face this morning was enough for me. i just -- it's priceless. today in new england. >>> also on 7 an uxbridge teacher is holding out h