colleta smith reports.deliveries, it's vital. if we don't have the shampoos, we can't bath the dogs we could always nip to the local shop and buy it, but then we have to put that cost onto people. deliveries of the essentials for trimming and washing have been on time so far, but staff are worried about parcel delays. we saw it a lot on facebook in the area, of people saying they were waiting for christmas presents for their kids and they never turned up. gwyneth says her son had ordered her christmas present online. as far as i know, it hasn't come yet. so you're still waiting for a christmas waiting. still waiting for a christmas present. in the hopes that you might get a little january gift. it's frustrating for people, though, isn't it? oh, it is. yeah, yeah, yeah. the biggest barrage of complaints is being aimed at evri, which describes itself as the uk's biggest dedicated parcel delivery company. they've apologised to customers, saying in some local areas there are still some delayed parcels that shou