. >>> well, when 20-year-old airman first class colton reed was heading to the hospital for his gallladder surgery, he told his mom, this is routine, it is no big deal. so he thought. he still has his gall bladder, but he no longer has his legs. what happened at the david grant medical center at travis air force base in california not only outraged us, but got us all asking the question, how does a mistake like this happen? we have the heart wrenching story. >> reporter: evan colton james reed entered the hospital for a routine gall bladder surgery. >> there is still some things we didn't know until we met with some of them yesterday. >> reporter: the air force tells reed's wife jessica, a resident, a doctor in training was performing the procedure when the surgery went horribly wrong. >> i wasn't aware. i don't know if colton was aware, but a resident was going to be doing part of his surgery. >> reporter: surgens at david grant medical center on travis air force base tried to repair the severed aortic valve but they're most angry about this. >> why was his life or his quality of li