st. louis called discovery 2000. i keep john's remarks, because i like to quote from him. and john, similar to steven matthew, talk about leadership. he said in his speech that those places that commemorate or recognize preserve difficult or sad chapters in our history are not places which we are to allow ourselves to wallow in remorse, but rather to be moved to a high resolve to become better citizens. i mean, that's why we have these areas. that is the bottom line when all is said and done. what have these parks motivated us to do as american citizens. that's the bottom line. that's the only reason we have these parks. >> one thing i would add about the question, it's a really interesting question. for me, it's partly linked to the vice of the virtue of the strong bureaucratic culture of the national park service. if you think about some of the structural features of the agency and the way its organizers, outsiders like us need to always keep in mind. one, it is dealing with the challenge of being a organization that has disbursed units that it has to somehow regulate the behavior of those disbursed units in a way that keeps them within kind of certain sideboards. one of the devices th