>>> welcome to "comunidad del valle." i am damien trujillo. forgive me. i have a frog in my throat but this is such an important topic. my topic is hunger. we'll talk with different agencies trying to combat it, this is "comunidad del valle." >>> we begin today with poverty and hunger in alameda county. susan batesman is with the food bank and ken adam, a client and also a volunteer with tri-city volunteers and we'll talk about the different aspects of his life and how he got help and how he's helping out now. welcome to the show. good morning. >> good morning. >> tell us about it. >> this is a critical time for the alameda food bank. demand is very high and we're very concerned about serving all the families. >> we have video that was freshly shot. it's video of the sacred heart community services in san jose, but these images can be seen throughout the bay area, throughout the country, i would imagine. talk about your feelings, susan, when you see images like this, those who are in need, who have no choice but to ask for a helping hand. >> it's very str