lemonis: what i want to do here at concord foods is pricing and buying. thomas: right. y, let's head in. ♪♪ ♪♪ what should the food cost be on a good pizza? john: [ sighs ] most customers like to keep it under 30%. thomas: we're about 48%. john: yeah, that's high. thomas: way too high. john: or you're selling your product way too low out there. thomas: both. john: yeah. you have to have a comfort level with the pricing. the market changes every friday. we would base your cheese over the market. we could do a cost-plus. thomas: right. john: you can come in and look at our invoices at any time. thomas: i appreciate that. lemonis: when a vendor tells you he's gonna operate in a cost-plus model, that means that they want to make a stated, fully transparent amount of margin on top of their cost. if the tomato sauce cost him a dollar and he wants to make a 10% markup, it's a dollar plus 10%. the benefit of the vendor giving you a fixed margin is that you understand what the pricing is, but you also understand how to build your own cost model. so thomas will take that cost mode

. >> the toy was purchased at a pet food express store in concord. saito and espouse immediately contacted the store manager and they say the manager contacted the manufacturer. >> a spokesperson for pet food express sent a statement to kron 4 that reads in part, quote, we are so grateful that no pet was hurt. while we have never had an incident with this manufacturer. we are directing our stores to remove the product from their shelves until we can be certain that the product is safe. a statement to kron 4 from the manufacturer patchwork pet reads in part, quote, safety is our number one priority. never in our 13 years of business. have we encountered a safety related issue like this require procedure is that all toys must go through metal detection prior to packaging. the quality control team is investigating and will make any necessary corrections no, think will for the full response from both companies and just wants to spread awareness to other pet owners that means always checking toys for all of her before play time. >> in concord. gayle ong kr

. >> the toy was purchased at a pet food express store in concord. saito and his spouse immediately contacted the store manager and they say the manager contacted the manufacturer, a spokesperson for pet food express sent a statement to kron 4 that reads in part, quote, we are so grateful that no pet was hurt. while we have never had an incident with this manufacturer. we are directing our stores to remove the product from their shelves until we can be certain that the product is safe. a statement to kron 4 from the manufacturer patchwork pet reads in part, quote. >> safety is our number one priority never in our 13 years of business. have we encountered a safety related issue like this require procedure is that all toys must go through metal detection prior to packaging. the quality control team is investigating and will make any necessary corrections no, think will for the full response from both companies and just wants to spread awareness to other pet owners that means always checking toys for all of her before play time. >> in concord. gayle ong

. >> the toy was purchased at a pet food express store in concord saito and espouse immediately contacted the store manager and they say the manager contacted the manufacturer. >> a spokesperson for pet food express sent a statement to kron 4 that reads in part, quote, we are so grateful that no pet was hurt. while we have never had an incident with this manufacturer. we are directing our stores to remove the product from their shelves until we can be certain that the product is safe. a statement to kron 4 from the manufacturer patchwork pet reads in part, quote, safety is our number one priority. never in our 13 years of business. have we encountered a safety related issue like this require procedure is that all toys must go through metal detection prior to packaging. the quality control team is investigating and will make any necessary corrections no, think will for the full response from both companies and just wants to spread awareness to other pet owners. that means always checking toys for all of her before play time in concord. gayle ong kron 4 news. >> no covid-19 coverage this sa

. >> the toy was purchased at a pet food express store in concord. saito and his spouse immediately contacted the store manager and they say the manager contacted the manufacturer. >> a spokesperson for pet food express sent a statement to kron 4 that reads in part, quote, we are so grateful that no pet was hurt. while we have never had an incident with this manufacturer. we are directing our stores to remove the product from their shelves until we can be certain that the product is safe. a statement to kron 4 from the manufacturer patchwork pet reads in part, quote, safety is our number one priority. never in our 13 years of business. have we encountered a safety related issue like this require procedure is that all toys must go through metal detection prior to packaging. the quality control team is investigating and will make any necessary corrections no, think will for the full response from both companies and just wants to spread awareness to other pet owners. that means always checking toys for all of her before play time in concord. gayle ong kr

. >> the toy was purchased at a pet food express store in concord. saito and his spouse immediately contacted the store manager and they say the manager contacted the manufacturer. >> a spokesperson for pet food express sent a statement to kron 4 that reads in part, quote, we are so grateful that no pet was hurt. while we have never had an incident with this manufacturer. we are directing our stores to remove the product from their shelves until we can be certain that the product is safe. a statement to kron 4 from the manufacturer patchwork pet reads in part, quote, safety is our number one priority. never in our 13 years of business. have we encountered a safety related issue like this require procedure is that all toys must go through metal detection prior to packaging. the quality control team is investigating and will make any necessary corrections no. it's full for the full response from both companies and just wants to spread awareness to other pet owners. >> that means always checking toys for all of her before play time in concord. gayle ong

. >> the toy was purchased at a pet food express store in concord. saito and his spouse immediately contacted the store manager and they say the manager contacted the manufacturer. >> a spokesperson for pet food express sent a statement to kron 4 that reads in part, quote, we are so grateful that no pet was hurt. while we have never had an incident with this manufacturer. we are directing our stores to remove the product from their shelves until we can be certain that the product is safe. a statement to kron 4 from the manufacturer patchwork pet reads in part, quote, safety is our number one priority never in our 13 years of business. have we edcountered a safety related issue like this require procedure is that all toys must go through metal detection prior to packaging. the quality control team is investigating and will make any necessary corrections no, think will for the full response from both companies and just wants to spread awareness to other pet owners. >> that means always checking toys for all of her before play time in concord. gayle ong

. >> the toy was purchased at a pet food express store in concord. s spouse immediately contacted the store manager and they say the manager contacted the manufacturer, a spokesperson for pet food express sent a statement to kron 4 that reads in part, quote, we are so grateful that no pet was hurt. while we have never had an incident with this manufacturer. we are directing our stores to remove the product from their shelves until we can be certain that the product is safe. a statement to kron 4 from the manufacturer patchwork pet reads in part, quote. >> safety is our number one priority. never in our 13 years of business. have we encountered a safety related issue like this require procedure is that all toys must go through metal detection prior to packaging. the quality control team is investigating and will make any necessary corrections no, think will for the full response from both companies and just wants to spread awareness to other pet owners that means always checking toys for all of her before play time. >> in concord. gayle ong kron 4 news

over the weekend at the islamic cultural center in concord, volunteers met to begin planning relief efforts for afghan refugees. that will include food, housing, interpreters, social services, and help for families with kids from infants to teens. >> we left the country with nothing but what they were wearing. so we plan to provide everything for them. >> reporter: today local afghans met with and marked a sony a who says despite the cost of living in california, the state is ready to do its part. >> we have relocated more people from around the world who have come here as refugees, then any other state, including texas as far as i'm aware, and we have a good infrastructure that way, is it perfect? no, but we are getting better all the time. >> reporter: the afghans also want to bring international pressure on the taliban and their brutal repression of the afghan people, especially its women, who had made so much progress over the years. >> we took them so far, it's hurting right now. it is so sad to just leave them there. >> people are questioning, why was the u.s. there for 20 years if the taliban are still there? it feels like a f

. >> the toy was purchased at a pet food express store in concord. d his spouse immediately contacted the store manager and they say the manager contacted the manufacturer, a spokesperson for pet food express sent a statement to kron 4 that reads in part, quote, we are so grateful that no pet was hurt. while we have never had an incident with this manufacturer. we are directing our stores to remove the product from their shelves until we can be certain that the product is safe. a statement to kron 4 from the manufacturer patchwork pet reads in part, quote. >> safety is our number one priority. never in our 13 years of business. have we encountered a safety related issue like this require procedure is that all toys must go through metal detection prior to packaging. the quality control team is investigating and will make any necessary corrections no. it's full for the full response from both companies and just wants to spread awareness to other pet owners that means always checking toys for all of her before play time. >> in concord. gayle ong kron 4 n