so the council computer cancelled his council tax benefit.i earned £170 a week so i can afford to pay it. isaid, no, i'm not. some weeks i was earning £20 a week. franklin says he couldn't afford the full council tax now being charged. and the bailiffs are knocking. i'm trying to better myself. i'm diagnosed with heart failure and kidney failure. i have multiple organ failure. i thought, let me go out and get a job for the last years and try to better myself, you know. this is the obstacle why people don't want to work because of the hassle. are you finding that more and more? yes. people haven't got the means to pay. mike thompson was a book seller until a devastating illness meant he could barely work. his council tax debt would take his home and lead to recovery costs 30 times the original arrears of 2,900. the council forced the sale of the house. i gotjust over £6,000 as my share of the proceeds. the other £85, £86,000 was swallowed up in the debt itself, plus all the costs that had accumulated along the way. now mike lives in sheltered