court house. this is not junk mail. don't throw it away. >> definitely not junk mail. it is an official summons to report to service for jury duty. >> the city just changed to a new jury management system. >> a new look, letter inside. apparently lots of them are ending up in the trash. >> we usually send out 999 summonses for any day of the week for services. i can tell you, that for any given day, we may have needed to send 75 to 100 reminders. >> fewer than expected, but higher than they would like. officials here want jurors to know the changes are designed to make the process more palatable. the questionnaire is in one combined step and can be filled out online where you can move your report date to a more convenient time. >> from the judge's standpoint, another plus is we hope the check-in time each morning will go faster and be more efficient and therefore jurors will be more available to go to courtrooms and begin the process of trials earlier in the day. >> another reason to embrace the switch, in the transition, the court revamped data bases for everyone in the city with an nba i.d. card meaning you'll be called to serve less often. kate amara, wbal-tv 11 ne