one of the reasons that i need to proceed with the townsend bike lanes, until crtc data can be used to effectively curb congestion and usage, you can at least make sure there is shrinking habitat for ride-hailing riders. >> doug betton, skip high. >> i'm doug betton. i live in glen park. i've been biking in the city for 30 years. i'm disgusted with the delays that occur in all these projects and i want to encourage you to look at the processes inside the departments, as to why the delays continue, painting a stripe, whatever. these delays are not acceptable. and i am glad that the projects are moving forward. but we still have a lot to fix. there's an internal problem with the delays in the processes and a lot of projects out there. so, again, thank you for moving the projects forward. please look internally, at why we have so many delays. thank you. >> chairman brinkman: thank you. next speaker. >> skip high, lori juicy, miles cooper. >> chairman, members of the sfmta. i'm sky pile. we live in upper haight and i compute to king street for work. my wife's job is in foster city and she