curt gregory, though, has some tips for you before you try to exchange those gifts. >> reporter: justyou thought you were done for the holid holidays, get ready for round two. those dreaded returns. >> holiday returns are arguably one of the worst parts of the holiday shopping season because you do think that you're almost done. >> reporter: many retailers tighten up their return policy to prevent flat out fraud. go on to the website of the store you're going to and get familiar with their policy. make sure you have a receipt. leave the original tags on and make sure the item is in sellable condition. without a recent, don't expect to get cash back. >> without the receipt, it does get a little bit patchy. you may only have to get a store credit, for instance. so, the receipt gives you a lot of flexibility. >> reporter: if your gift was purchased online, some retailers will let you return it in their stores, but you'll need the packing slip that came with the order to return it. if you ship the gift back, you may be in for a big surprise. >> one of the catches that we do often still se