customer then you do an italian customer or a chinese customer?etti: we sell to customers in 180 countries, but what makes yoox-net-a-porter different is the level of localization. all of the customers are customization the is not just about the language but also about the details. i will give you an example, again about japan. in japan, we picked the best courier in japan, everything has to be consistent because we are luxury. for the japanese customer, the most important thing is delivery by appointment. they do not care about delivery in 60 minutes or 90 minutes. they care that they need to be home when the courier comes, which is understandable, no? so the courier in japan does delivery by appointment. i want the package to be by 5:00 p.m., so we do that. everything is local, assortment, pricing. i think we have over 10 million prices overall. francine: if a young person wanted to go into your business, either in fashion or as an entrepreneur, what would be your number one advice to them? marchetti: i think one of the main problem with italian

at amazon we are customer centric, and we work back from our customer needs.een privileged to have millions of customers using alexa every day. that has given us clear needs that weise -- that we need to solve. i would also point out that we , our mission is to get alexa everywhere. nowhe homes, in cars, and in the workplace. president andvice had scientist. the office sharing startup is set to become london's private renter of offices, this weworking to detail -- has announced expansion plans. they are also going to build a campus at the liverpool station for $800 million. the company is hiring 800 employees in london, predominantly in the engineering world. they are under scrutiny from british lawmakers who are concerned about russian interference in politics. ceo for an with the exclusive interview. airbnb was to be the top destination for travel. this is bloomberg. ♪ emily: a european union court has sided with apple. could ruled that it easily be confused with the ipad. they applied for a trademark and can appeal the decision one more top court. eu's unit

customer than you do to at sign customer to a chinese customer?co: we sell to customers in 180 countries, but what makes yoox-net-a-porter different is the level of localization. all of the customers have different localizations, country by country. it is not only about the language but also about the details. i will give you an example, again about japan. in japan, we pick the best career in japan -- courier in japan, everything has to be consistent because we are luxury. the most important thing with japanese customers is delivery by appointment. they do not care about delivery in 60 minutes or 90 minutes. they care that they need to be home when the courier comes, which is understandable, no? so the courier in japan does delivery by appointment. i want the package by 5:00 p.m., and so we do it at 5:00 p.m. the assortment, the price, from country to country -- i think we have over 10 million prices overall. francine: if a young person wanted to go into your business, either in fashion or as an entrepreneur, what would be your number one advice t

or is that new customers you will lose your customers as a result?an: honestly, i do have that fear. yeah. it is really difficult to go through a period of this rapid growth and maintain the same level of service. we have been watching those metrics, and they are not where we want them to be. growth is a really high quality to have, but it doesn't mean it isn't a big problem. i think especially in financial services, we are held to a higher bar then say the twitter fail whale. we are storing people's money , and people are right to call us to a higher standard. emily: the irs has been asking for more information about your holdings and profits. what are you hearing from your clients about this? brian: yeah, well the irs sent us a subpoena for a large number of customer records -- in fact, all customer records over a several year period, which was pretty unprecedented. we did push back on that strongly. we took it to court. the judge, i think, gave us a big vote of confidence, and they reduced the scope of the request by 97%. it wasn't down to 0%, whi

at amazon we are customer centric, and we work back from our customer needs.een privileged to have millions of customers using alexa every day. that has given us clear needs that we need to solve. we are focused on that. i would also point out that we essentially a voice first interaction paradigm, and that is what our paradigm is. our mission is to get alexa everywhere. cars, on the go and , now in the workplace. emily: amazon vice president and head scientist rohit prasad. bework does not appear to scared of any of the downturns from brexit. the office sharing startup is set to become london's private renter of offices, this according to data compiled by co. store. wework has announced expansion plans. it is also in talks to buy a 12 building campus near the liverpool station for $800 million. facebook will increase the size of its staff in the u.k. by the 50%. company is hiring 800 employees in london, predominantly in the engineering world. they are under scrutiny from british lawmakers who are concerned about russian interference in u.k. politics via soci

than you do to at sign customer to a chinese customer?derico: we sell to customers in 180 countries, but what makes yoox-net-a-porter different is the level of localization. all of the customers have different localizations, country by country. it is not only about the language but also about the details. i will give you an example, again about japan. in japan, we pick the best career in japan -- courier in japan, everything has to be consistent because we are luxury. the most important thing with japanese customers is delivery by appointment. they do not care about delivery in 60 minutes or 90 minutes. they care that they need to be home when the courier comes, which is understandable, no? in japan does delivery by appointment. i want the package by 5:00 p.m., at 5:00 p.m. t the assortment, the price, from country to country -- i think we have over 10 million prices overall. francine: if a young person wanted to go into your business, either in fashion or as an entrepreneur, what would be your number one advice to them? frederico: i thin

customers than you do to an italian customer, to a chinese customer?o: so we sell to customers in 180 countries, but what makes yoox net-a-porter very different from anyone else is the level of localization we achieve country by country. all of the countries are different, and the localization is not only about the language, but also about details. they are not so different in the end. i'll give you an example, again, about japan. in japan, we picked the best courier in japan. we are in luxury so everything needs to be consistent. and for the japanese customer, the most important thing is to have delivery by appointment. because they don't care, rightly so, about delivery in 60 minutes or 90 minutes. they care that they need to be home when the courier comes. which is pretty understandable, no? the courier in japan is by appointment. i want the package to be delivered by 5:00 p.m. and we do that. so everything is local. including the delivery payment systems, assortment, pricing. i think we have more than 10 million prices overall. francine: federico,

information with any company with minimal reminders to their customers. we all know that wells fargo has engaged in illegal student loan services practices, inappropriate checking accounts, overdraftees, unlawful mortgage lending practices, overcharge veterans loans, enroll customers in life insurance policies without their consent. delay mortgage closing dates of l after the loans, enroll en the borrower's interest rate lock to levy additional fees and charge over 570,000 customers for auto insurance policies they did not need. which resulted in at least 20,000 customers, including active duty service members, having their vehicles inappropriately repossessed. companies like wells fargo are why introduced h.r. 393 , the megabank accountability and consequences act, to make sure that lenders that have engaged in abusive practices face real consequences for their wrongdoing. it is time we truly hold companies that demonstrate a pattern of harming consumers accountable. these institutions must no longer be allowed to abuse hardworking americans. so i urge a

lyft is very much about their customers. they talk about customers all the time. they create an ambiance for their customers. it is a customer company. we call them mothers. uber, on the other hand, is really very much about the service. they're -- they don't really talk about their customers. i th they don't embrace the customers. it's not a bad thing. there are great product-based companies. microsoft, oracle. but they focus on product, not customers. >> though they're trying to -- they've been saying for years, it's the slogan, and travis was saying for years, we're trying to be a mission oriented company because we're about creating the future of transportation. it hasn't seemed to stick. >> for me, my definition of a missionary company is a company that's trying to change behavior on a fundamental level. apple is a good example. tesla is a good example. it's not necessarily about creating the future of something. it is about changing human behavior on a fundamental level in the definition i have in the book. there are many missionary companies but not as many

and the customer didn't like it? josh: the customer never saw it. lemonis: okay, so anthony came in, not a designer, not years in the business, right? -josh: right. -lemonis: and said to you, "i don't like that design. this is the design i want." josh: yes. pretty much. lemonis: when we're doing creative in the sign business, your odds of getting the customer to come back or refer somebody else are exponentially better -if the sign brings in business. -josh: right. lemonis: i have to tell you, i can read that. -can you read that? -josh: yes. -lemonis: can you read that? -josh: no. -lemonis: no. -josh: no. lemonis: so let me grab him. hey, anthony, i need to borrow you real quick -while they're working. -anthony: sure. yes, sir? lemonis: so, i'm trying to understand, who is the designer in this building? anthony: josh is the designer. lemonis: perfect. so you trust his judgment 100%? anthony: i trust his judgment, but sometimes, when i get that vibe off the customer, i like to put my two cents in. lemonis: you had a vibe from this customer? -anthony:

brian: the irs sent us a subpoena for a large number of customer records, in fact all customer recordsral-year period, which was pretty unprecedented. we did push back on that strongly. we took it to court. the judge, i think, gave us a big vote of confidence and they reduced the scope of the irs request by 97%. it wasn't down to 0%, which is where we think it should have been, but it was a partial victory. if you look long-term, we want to help people pay all their taxes on digital currency gains. what i think this should look like is something like fidelity or charles schwab, where everybody gets 1099 statements. the irs now,g with thankfully, to make sure we come up with some kind of a solution where everyone will pay their taxes, but this is one of those new areas. technology keeps finding a new box that doesn't fit into the framework perfectly, and we need to work with everybody out there to get there. emily: are you giving any advice to your clients about how to report their gains to the irs? brian: we try to stay away from any sort of tax advice, since that's not what we do. but

tell us about the length you are going through to not just get new customers, but keep the customersactive millions customers. -- the best way to think about it is we have millions who have use the platform in the last 30 days. the most big successful startups have completely built from scratch. like interest,es airbnb, robin hood, over the last three years the enterprise and public adoption has dramatically increased in the cloud and aws. you see every meaningful vertical business in aws. has, capitalp, service -- financial service capital one, manufacturing, ge. they have an -- they have been working with aws for a long time. even though we compete with them in our video business. haver public sector we more than 3000 government agencies worldwide and a lot more customers then you will find elsewhere. emily: that was amazon web services ceo. that does it for this edition of "bloomberg technology." you can check us out online. that is all for now. this is bloomberg. ♪ ♪ >> 7:00 a.m. in hong kong and we are live from bloomberg's asian headquarters. i am yvonne man. welcome to "daybre

every company will be having a lot of customers.hank you for coming on. >> thank you. >> congratulations with the growth of both your companies. it's really impressive. >> thanks so much. >>> keeping up with our dog theme today, this week's your biz selfie from carolyn alonzo who owns fetch pet care in chicago. she offered pet sitting and dog walking as an alternative to taking your dog to a kennel. all of you take a selfie of you in your business and send it to yourbusiness @msnbc.com. please include your name, name of your business, the location, anything interesting or different about your business and use the #yourbizselfie. if you have anything to say send an e-mail to us at your business @msnbc.com. or openforum.com/yourbusiness. we put everything on today's show, plus a whole lot more for you. we put up even more and add more on our digital and social media platforms as well. we look forward to seeing you next time. until then, i'm jj rpl berg. and, remember, we make your business our business. thank you so much. thank you! s

amazon, we are very customer-centric and we work back from our customer needs.een privileged to have millions and millions of customers using alexa every day. that has given us clear needs that we need to solve for our customers, so we are focused on that. i would also point out that we are essentially a voice-first interaction paradigm, and that's where our focus is. our most -- mission is to get alexa everywhere, interaction in homes, in cars, on the go, and now even in the workplace. emily: you did just announce alexa for business. what do you think is the potential for alexa in a work context? >> the potential in the workplace is huge. if you think about a simple task like, how many steps you do to start a meeting, how many times you fumble on your conference phones, it's quite a lot. now you can just say, "alexa, start my meeting," and you are connected with everybody who is supposed to be on the conference. that's just a simple example, but even in terms of through the ability to add, new skills, you can learn new skills for the workplace, where you can or

, he would not have to sell it to this customer. but if it's a question of a cake he would sell to any other customer, he cannot say i have a very strong objection to interracial or interfaith marriages and i don't want to send message about those -- those events, and so i'm not going to sell it to you. that's discrimination. it wouldn't be appropriate under colorado law, and it would be a first amendment objection. justice kennedy: counselor, tolerance is essential in a free society. and tolerance is most meaningful when it's mutual. it seems to me that the state in its position here has been neither tolerant nor respectful of mr. phillips' religious beliefs. mr. yarger: and, your honor, i -- justice kennedy: and -- because accommodation is, quite possible, we assume there were other shops that -- other good bakery shops that were available. mr. yarger: your honor, i don't -- i don't agree that colorado hasn't taken very seriously the rights of those who wish to practice their faith. i urge you to read the legislative history that

we can't be doing the custom game.i'm really impressed that steve isn't falling back to his bad habits where he would let a buyer of a product just drive the process. [ chatter ] we're all in the back room! "this is the product we make. we know it's awesome. we hope you buy it. thank you." pat: well, it looks good. you guys did a great job. steve: thanks. so, what, would you say -- 5 units, 10 units, 15? pat: what's the price point on this unit today? steve: all right. so, the price on this one is $79,000. it does have a couple upgrades. pat: you're ordering multiple units, then what does that do to the discount? steve: when you're buying half a million dollars, you've got your discount. when we get over $750,000, if we get an order past that, we will increase the discount. and then, if we get past $1.5 million, we'll increase the discount even a little bit more. lemonis: retroactive. steve: retroactive, right. lemonis: and so, does that seem like an arrangement that we can move forward on? pat: absolutely. lemonis: aw

tell us about the length you are going through to not just get new customers, but keep the customerswe have millions of active customers. we have millions of active customers. it spans the gamut. startups have built their businesses completely from scratch on top of aws, these are businesses like pinterest, airbnb, robin hood, over the last three years the enterprise and public adoption has dramatically increased in the cloud and aws. you see every meaningful vertical business in aws. gas, shell, bp, has, capital service -- financial service capital one, bank of australia, and a manufacturing ge mentioned they are moving 9000 applications in aws. netflix runs everything on top of aws, even though we compete with them in our video business. in the public sector, we have more than 3000 government agencies worldwide using awa -- aws. emily: that was amazon web services ceo. that does it for this edition of "bloomberg technology." we are live streaming on twitter, check us out. that is all for now. this is bloomberg. ♪ >> the following is a paid advertisement for the three-week yoga retr

they don't have any customs inspections but they stay within the customs union, the result of that would be would be they would give up the vision of a global britain, because in a customs union, the, if the uk stayed in a customs union they wouldn't be able to negotiate a free-trade agreement with the united states or canada or anywhere else. they would only take those agreements like the canada one, that the eu is itself collectively negotiated. my own guess, when labor really has to get serious, right now they're sort of against the, and pointing out that conservative party's internal conflicts and taking advantage of, of difficulties as most opposition parties do. point to the government's shortcomings, rather than lay out in great detail what they would do. does seem what they're talking about is more on the customs union area rather than the single market because the, a single market soft option would, would, like norway option would involve free movement of labor. that is unpopular in the labor base, the strong labor constituencies because the famous polish plumber and other eu na

bad revenue was expensive to get customers and those customers did not repeat. >> any plans for acquisitions. >> not today. we are focused on building. >> ipo? >> not today. we are focused on building. we are in a good place financially, growth rates are good, and now we are obsessed with the customer. the business is more than doubling and all of the metrics are headed in a really exciting direction. it sherage customer repeats, she buys over four so fascination and excitement and up session the client has for the brand is real. emily: that was bloomberg with the ceo of m.gemi. that does it for this edition of "bloomberg technology." next week, brian armstrong and the latest in the cryptocurrency craze. this is bloomberg. ♪ ♪ david: did you ever think you would be chairman of the joint chiefs? colin: it was beyond any possible level of aspiration. david: people said this man should be president of the united states. colin: it never occurred to me. david: any regrets about never having run? some say it is a great job. colin: prove it. [laughter] david: a new national security advisor wanted

i like the customer with me during the appraisal. i want the customer to know that what i'm doing is fair. if i take them around the car and i point out the defects with the car, or the imperfections with the car... when these lights turn yellow, you can get this replaced. it costs 300 or 400 bucks. then when i give them a number that's lower than what they originally thought it was gonna be, their expectations are probably more in line. they're less surprised, and they feel like you're hiding less. i would rather ask these questions with them. make sense? >> i like that. i like that approach. >> you too? last year, car cash generated over $13 million in revenue. that's $13,500 per car, since they bought 960 cars. if jon followed my process and took the customer through the appraisal process, he would be able to buy cars for 5% or 10% lower than he's paying today. that's about $1,000 a car. $960,000 a year, without buying one more car. when you leave somebody in the office, the level of anxiety that's happening, as you sit there, as

the couple came in and requested a custom cake. at that point, they brought in a folder with designs they wanted to discuss and ended up purchasing a rainbow layered cake, or received cake, received a free cake. -- or received a free cake. the order below requires mr. phillips to include words and symbols on his cake. it is that thought for example, if he did use a bible verse on his cake in the past, he would be compelled to use that. >> i thought the requirement was he supply a custom-made cake as he would to any other shopper but that he did not have to convey somebody else's message, that is, he did not have to write anything? , the order is 57a provided and that requires him to provide anything he would provide on a cake in another setting for marriage between a man and a woman, which includes words and images he would provide. >> suppose we exclude that and let's make the assumption, he makes custom-made cakes for others and he must make it for this pair but he does not have to write anything for anybody. he does not have to

you have less data from customers and you can call the right data or up at the right moment and match advertising precisely to the customer that's what makes this information so valuable for advertisers and the movement profiles can be sold to brokers and for a lot of money. but it's likely most people will be more annoyed about all the bikes left lying around on land in the water and in the air. did you know there are more combat shops right here than istanbul but all the days of the day in a cab numbered in talking about the very meaty sandwich of turkish origin that sold on every street corner hit in the german capital well the european union is considering banning phosphates done now that's what holds the meat together and the plan has come back. in a spin. but re stone mezzo owns a journey kebab shop in the busy major neighborhood of berlin and he does a good business here but kebab shop owners around germany are up in arms about a new e.u. regulation that would ban phosphates from germany. not to mention the stuff and also so i expect a small bit of damage to our business. but i

automatch usa is filled with customers.ur guys are working their butts off, and pete has been a selling machine. >> do you guys do financing here? >> we deal with all major banks to hopefully meet your payment that you guys can afford. >> mm-hmm. >> we could probably afford around 350 a month comfortably. >> i think we should be able to get that done for you at that price range. >> thanks again for coming. >> thank you, marcus. nice to meet you. it looks like a brand-new showroom today. last time i came in and went to the parking lot, i think--maybe six cars or something, and i never got out of my car. this time there's a lot of stuff to look at, which is fun, from rims to tires. a lot of nice cars on the lot. >> this has the sporty options that you like. >> i think i'm gonna buy a car today. >> thank you. >> you want to take a look at our cars? >> yeah, that'd be great. >> it's been a very successful day, and i'm really proud of pete and the entire staff. >> anything you like, i'm here. just call me. i'm here day and night

bad revenue was expensive to get customers and those customers did not repeat.uisitions or being acquired? ben: not today. we are focused on building. anne: any thoughts on an ipo? ben: not today. we are focused on building. we are in a good place financially, growth rates are good, and now we are obsessed with the lighting the customer. ting theighting -- deli customer. the business is more than doubling and all of the metrics are headed in a really exciting direction. our average customer it she repeats, she buys over four times a year, so fascination and excitement and up session the -- of session the client has for -- the obsession the client has for the brand is real. emily: that was bloomberg with the ceo of m.gemi ben fishman. that does it for this edition of "bloomberg technology." next week, brian armstrong and the latest in the cryptocurrency craze. this is bloomberg. ♪ >> the following is a paid program. the opinions and views expressed do not reflect those of bloomberg lp, its affiliates, or its employees. >> this is a paid advertisement for viviscal

customer that comes in. i think a lot of other running stores hit people that just want a pair of running shoes and running shorts. they're seeing we're making stuff, so there's a lot of weight and value in that. >> every inventory decision today is made just as carefully as it was on day one. the size of the brand isn't the only thing that matters. >> we're at the point now where we feel like we've got some growth under our belt, and we don't have to just say, oh, we want to work with all these brands now. >> we're worried about the quality of the product and the product's story and how it walks out of our door. >> even as alex and brent pursue other large partnerships, they recognize their local community deserves much of the credit. you never know where runology's "r" logo might pop up, but it's clear clients have embraced the brand and they're running with it. >> you could be 300 or 400 miles away and we see one of our hats or something. that's kind of the moenment are you realize, oh, you're having a bi

he was a weekly customer. this is not someone he hated. this was summit she loved, but she simply could not in , conjunction with their believe celebrate an event she believed to be wrong. we can love someone and still think they are doing something wrong. to assume someone like jack phillips is a hateful person is truly unfair to him. this is someone who is not that have to live at his faith in what he is doing. that means he can't celebrate their wedding, but he can reach out and love the couple in another way. host: ms. wydra. guest: the good thing about generally applicable nondiscrimination laws is it does not matter what is in the person's heart or not. i do not know what is in the baker's heart. he sounds like a lovely person, and that is fine. that is neither here nor there. no matter what your internal beliefs are, no matter what is in your heart when it comes to , your public-facing business, you have to treat all customers equally, whether you support them in terms of your political beliefs -- what if there are some people that

how their customer service keeps people coming back. linda mcmahon talks about the outlook for small businesses in 2018. and, will these owners get the chance to go to arkansas, or go home? our elevator pitchers try to get their products on the shelves of sam's club. let's grow fast, and work smart. that's all coming up next on a special year-end edition of "your business." >> "your business" is sponsored by american express open. helping you get business done. >>> hi there, everyone. i'm j.j. ramberg and welcome to "your business." the show dedicated to helping your growing business. so many of us talk about traditions at this time of year. the ways that we celebrate the holidays with our family and friends. well, christmas just wouldn't be the same for generations of shoppers, without a stop at one special place in michigan that rivals even the north pole. it's a pilgrimage that millions of people make every year to the world's largest christmas store. ♪ >> if they're looking for something for christmas they're guaranteed to find it i

the african-american customers at a restaurant in south carolina. that led to does the seminal decision that was alluded to earlier. it is dÉjÀ vu all over again. .. >> >> as distinguished through regulation where religious acts require accommodation. sole 11 days after hearing oral arguments the supreme court said this is not even borderline. with the civil rights act was invalid contrary to the will of god. sova shows the zero come -- it shows the outcome with the crossroads of religious liberty that is historically complex with the defenders a&e opponents of certain movements to of both theological principles but during the civil-rights movement numerous papers that the forefront with the march toward equality with the civil-rights act to lock arms at the head of the selma procession with a march on washington and called to the ministry at the age of 19 named after martin luther and i can go on and on. but on the other hand, the facts are the theological argument has been blatant forms of discrimination while that may seem outlandish those argume

but he declined to make a custom made cake to celebrate the couple's wedding. citing his religious convictions. he was willing to direct them to nearby bakeries and would design a cake as he had done with others. unsatisfied, craig and mullins filed a complaint with the colorado civil rights commission alleged that phillips had violated the colorado anti-discrimination act. finding in their favor, the commission ordered phillips, among other things torques -- things to conduct comprehensive test training including family members who worked at the bakery. after supporters of craig and mullins picketed the bakery, phillips lost 40% of his business and most of his employees. he appealed the commission's decision, like courts around the country that have decided similar cases, with respect to florists, bakers, photographers, and others, colorado's court of appeals upheld the commission and the colorado supreme court declined review. the u.s. supreme court may now draw some lines or it may uphold the decision below. to debate this question we have two men who have w

your customer has been battered.sumer confidence at levels we have not seen since we voted for brexit. what is the borrowing like for the customer? >> we are pleasantly surprised about how resilient the consumer, retail customer, small businesses and medium businesses, have been since brexit. 52% voted that this was a good thing, there has to be some buoyancy. usually uncertainty brings some slowdown in people's habits of borrowing. that has not been seen. we have had good growth in our lending books, particularly around the consumer and small businesses. >> what about mark carney? he said complacency. you people who run the institutions are complacent. would you agree that there may be a little bit of complacency in terms of the banking system at the moment? >> i do not think so. we have been looking and looking to see if there are early signs of the difficulties, we have seen none. arger corporations are in difficult situation and our view has been it has not been systemic in the industry, more around the managemen

customer data made publicly accessible this is bike sharing we asked a volunteer demit to test rental for registration by smartphone is quick and easy and it just one euro for thirty minutes it's a bargain but what damage ten other customers don't know is that their data is not secured it's available online. with just a few clicks investigative journalists from very and broadcasting were able to easily find the names numbers and profile picture of users from around the world they even found movement data including of our test subject damage. is this way you've just been oh my god yes what do you think of that. in fact it's terrible after all i'm paying them to use the bike and i'd expect my data to be safe. oh bike says the security gap has been fixed the bike sharing business is booming almost all the big providers come from asia with two million bikes it's practically raining two wheelers in beijing the bicycles can be parked anywhere which is very appealing for customers. but. this summer germany got in on the craze too like here in munich and berlin suppliers underbid each other o

i'm a customer of clean power sf. i'm also a super green customer. i am very satisfied. i think given the volatility of the energy contracts, this is the only way to make this work, and, more importantly, given the idiots that now occupy washington, dc and the administration, it is imperative for all other public entities to do everything in their power to reduce the carbon footprint of everybody of their residence. therefore, i strongly support this. i think this is good for the city. i think this is good for mankind. i hope you approve it. thank you. >> thank you for your thoughtful comments. next speaker. good morning. >> thank you very much, chair cohen and supervisors. i want to echo director hale's comments about the mayor's passing. i'm a resident and super green customer as well. i want to thank the gentleman who just spoke for coming out. i want to remind us that over half of our city's climate action plan can be reached by moving to 100% renewable energy and maximizing energy. clean power sf is how we can accomplish those goals as expeditiously as possible. the

phillips said will i not make a custom cake for the gay wedding. -- said i will not make a custom cake for the gay wedding. to qualify artistic expression need not contain a succinctly particularized message. that's according to the case of hurley vs. irish american gay and lesbian, bisexual group of boston where the supreme court upheld the right of parade organizers to exclude an lgbt group that wanted to march in the parade. the first amendment also doesn't treat avoiding offense as enough to justify restricting or compelling speech. we have seen that in the cohen vs. california, the fuck the draft case during the vietnam war. we have seen that this past term, disparaging trademark, the slants case. something being offensive is not enough to restrict it. and indeed cakes can have a different message in a different context. you could have a latin cross, beautiful latin cross made by a sculpture for a lutheran church or used to burn at an aryan nations event. democratic bakers could make elephants for kids or they could make them for a trump rally say. even the manufacturer of a cake