also with our customers charging on credit card, it's easy to trace who the customers are. we're very careful and the only contact we have is the credit card. >> jim, have you thought about that point. >> we're pretty much the same with john. there's only a few of us that are here in the store. we'll know who helps what collector. and, again, everything is either on paypal or credit card. so we're not going to be handling cash at the moment. we should be able to figure out pretty much whom our customers and collectors are at the time they come in. i'm not too sure about asking everybody their information for keeping it for records like that. you might get a little backlash for t i think we keep it the other way, we'll be fine. >> i was going to say, right now, are you gentlemen taking returns? i assume you cannot, right? >> no returns. we are not accepting any returns on any products right now. >> jim? >> we haven't had that come up yet. but most of our product, once it's open, it cannot be returned anyway. we have a fairly extensive policy on returns. obviously, someone, b

speaking customers. >> yes, thank you very much. i will definitely take that back. those are great suggestions. >> thank you very much. no commissioners, no comments or questions? anyone who would like to comment on item 3, please get in the queue and press 10. could you please check to see if there are any speakers waiting. >> there are no callers wishing to speak. >> thank you very much. public comment is now closed. we don't need action on this item. it is informational. madam clerk please call item 4. >> item 4. consideration and approval of the proposed lafco budget for fiscal year 2020-2021. if there are any members of the public to speak please press 1 and 0 now. >> bryan goebel, i believe you have a presentation. >> i do, thank you madam chair and good morning, commissioners. i hope you are coping well during this crisis. thank you for your leadership right now. i do have a presentation this morning on the lafco budget. today i am proposing a status quo budget that is based on the latest city projections of a growing deficit

speaking customers. >> yes, thank you very much.l definitely take that back. those are great suggestions. >> thank you very much. no commissioners, no comments or questions? anyone who would like to comment on item 3, please get in the queue and press 10. could you please check to see if there are any speakers waiting. >> there are no callers wishing to speak. >> thank you very much. public comment is now closed. we don't need action on this item. it is informational. madam clerk please call item 4. >> item 4. consideration and approval of the proposed lafco budget for fiscal year 2020-2021. if there are any members of the public to speak please press 1 and 0 now. >> bryan goebel, i believe you have a presentation. >> i do, thank you madam chair and good morning, commissioners. i hope you are coping well during this crisis. thank you for your leadership right now. i do have a presentation this morning on the lafco budget. today i am proposing a status quo budget that is based on the latest city projections of a growing deficit. the

one of our bigger customers, t-mobile helped them switch 12,000 customer care employees to work fromome environment, obviously very challenging viacom, those two companies, keep going down the list, but the one that i would want to make sure i touch on is the department of veterans' affairs. they are the operator of the nation's largest integrated healthcare provider, the population they are caring for, disproportionately elderlily and economically vulnerable, and it feels great to be able to support them in this transition when their work is going to have such an impact on the lives of so many people. liz: stewart, thank you -- hey, listen, we use you at fox. slack is really embraced at fox. it is good to see you. please come back on the show. great to have you, thanks. >> thanks so much, liz. liz: of course. 18 minutes to go before the closing bell rings. we are heading back down to session lows. we are down about 643 points. i do believe that is 10 points -- 16 points away from the session low. we are also hours, maybe even minutes away from the second round of small business resc

and we've missed our customers and the customers are missed us. >> reporter: in addition to frequent cleaning, they're providing masks for customers and employees. >> have a mask. >> thank you so much! >> reporter: the company has added plexiglass dividers and changed how they handle returned or tried-on merchandise. >> we're asking anything they tried on be placed in a bin, and we place that and take out of inventory for a period of time. >> reporter: 72 hours to be precise. >> i work in health care. so we have been open and working through this crisis. it's kind of nice to bothreathe little bit and do something a little different and support the community where we can. >> so we are going to get some shampoo. hair care has been big for our customers. >> reporter: back at nordstrom's flagship store turned fulfillment site, i follow xavier. he gives them a scan and drops it in the shipping and packing area. is it weird to walk through without people in here? >> it took an adjustment for me in the beginning to hear it echo in there. it does feel weird. >> reporter: no telling when this

besides chatting, customers can also order food. this restaurant has started offering delivery within a two-kilometer radius. the couriers are people out of work due to the coronavavirus outbreak. >> translator: this brings it home to me how much injoy chatatting with people. of course i'm lookiking forwardo the restaurant's rereopening, b it's fun to enjoy them from home. >> translalator: the situation really tough, and doioing nothi rereally just makes it worse. i decided to start using this to see some hope for the future. for me, it's been a life saveer, and my customers enjoy it, too. so i definitely plan to continue with it. >> reporter: in the first weeks, as many as 25 customers visited on some days, and about 30% of them ordered food deliveries. >> so heartwarming. all right, in world weather, a strong typhoon is heading towards the philippines. so let's go to our meteorologist, tsietsi monare for more on this. tsietsi, so this typhoon seems like it could make landfall on thursday. what's the latest? >> yes,s, now a bit mor

we actually don't allow customers to handle any of the product before them. we did start taking the temperature for our employees, and that's something we might consider doing for the customers coming in. obviously we have to abide by the guidelines as stated. it's a new normal. it's just a new way of doing things. we love our guests and oure rea digital expercan reach out to pd offer better guidance. and i personally believe that that's going to be a new day. >> in addition to china live, which as vibrant place in chinatown, you have the upstairs, eight tables, a fine dining establishment. the rule of not being able to have the table settings with the napkins, cutlery, glassware, providing only when asked, that's challenging for a place like that, eight tables. >> yeah. fine dining is going to be hit hardest because there's a service component to fine dining. it's tableside conversation, touches, steps. luckily for us at eight tables, you know, it was designed to be like private chateau cuisine, so fairly wide apart, more than six feet apart already. the dif

time that a customer base is moving -- moving at a slower clip. guys >> great stuff, john certainly speaks to this ongoing conversation that we've had throughout the show about that shift to the cloud and the acceleration of the adoption of tech as well in terms of looking at the market right now, you have the s&p up the industrials, the dow industrials are up 139 points. we're continuing to get some of that slightly more upbeat, more positive commentary from ceos whether it was honeywell earlier in the hour. some of the retailers like dollar tree. bank of america ceo earlier today as well. something to keep catching even though it seems to be miss risk off in the market now with sectors like utilities leading the way, that reopening theme continues to dominate. carl >> yeah. we're getting some reopening projections from major of new york city. phase one, he thinks will be a june phenomenon. the governor talking about continued reopening of the state of new york. some head lielines out of franc. the barbells of the index, hpq we're not doing as mu

and the customer didn't like it? josh: the customer never saw it. lemonis: okay, so anthony came in, not a designer, not years in the business, right? -josh: right. -lemonis: and said to you, "i don't like that design. this is the design i want." josh: yes. pretty much. lemonis: when we're doing creative in the sign business, your odds of getting the customer to come back or refer somebody else are exponentially better -if the sign brings in business. -josh: right. lemonis: i have to tell you, i can read that. -can you read that? -josh: yes. -lemonis: can you read that? -josh: no. -lemonis: no. -josh: no. lemonis: so let me grab him. hey, anthony, i need to borrow you real quick -while they're working. -anthony: sure. yes, sir? lemonis: so, i'm trying to understand, who is the designer in this building? anthony: josh is the designer. lemonis: perfect. so you trust his judgment 100%? anthony: i trust his judgment, but sometimes, when i get that vibe off the customer, i like to put my two cents in. lemonis: you had a vibe from this customer? -anthony:

federal transportation officials are inundated with complaints from airline customers.he reason they say airlines are using the coronavirus crisis to hold on to customers money and as pete new teen reports, it's unclear what if anything. travelers can do. >>which airlines struggling as passengers canceled due to coronavirus they are increasingly offering vouchers for future travel rather than refunds and many customers are not happy about it new numbers show passenger complaints have jumped significantly the department of transportation was flooded with 20,000 complaints in april, 13 times the norm. consumer reports says it received more than 3,000 e-mails. >>a little while and they're saying they want response. they don't want to just provide much interest free loans to the to the on industry on top of the government della. >>consumer reports bill magee says airlines are trying to avoid giving money back with airlines trying to stay afloat and customers caught in a bad situation vouchers have become the default offer meaning that airlines hold a customer's money until

we just did a survey of our customers. 75% of our customers said that they plan to continue to leverage post-covid world only 25% said that they were going to go back to the way things were. we asked why it's simple. number one, it's cheaper number two, it's more flexible agents -- you know, working from home, get to have more flexible scheduled, the ability to pick up their kids from school. flexible and third, access to talent. if you can access the whole country, you know, not just the place where you happen to build your call center or contact center, you get access to more talent and i think, frankly, this is a very interesting opportunity for us to put america back to work i watch your show all the time, jim. >> thank you >> you talk about those unemployment numbers we have 6.9 million contact center representatives here in u.s. businesses, many of whom are offshore so there is a work from home opportunity here for companies to cost-effectively on shore their contact center operations, leveraging work from home agents we have an example of that one of our customers' next rep has d

back to the customers were ecstatic somebody walked in and said it's like christmas morning. but in the bay area businesses remain shuttered san francisco's mayor extending at home orders until may 18th. >>the tension in the golden state between health concerns and the economy is reflected r

if you're a producer for an audience of one so a custom shoe or customary or a custom orthotic thoseare not going to be produced a mass of factories it's going to be much more economical to produce those using 3 d. printing and so but all of those materials still need to get to the 3 d. manufacturer and instead of you know shipping out you know thousands of things and balk you're going to have thousands of individual shipments so to a company like u.p.s. that's very good it might be good for u.p.s. but less safe for traffic and the environment it means more trucks delivering more products and emitting more pollution an effect we've already seen with the rise of online shopping and there are other risks for example how can 3 d. printing companies prevent the manufacture of illegal weapons. what we're doing we make sure we strain every company that we're making parts for to ensure that they're not making on regulated firearms yeah they're doing. that criminals will always find ways to get the weapons they want homemade firearms and nothing new but today's high quality 3 d. printing mat

to keep customers and employees in the know. to keep business moving.cast business is prepared for times like these. powered by the nation's largest gig-speed network. to help give you the speed, reliability, and security you need. tools to manage your business from any device, anywhere. and a team of experts - here for you 24/7. we've always believed in the power of working together. that's why, when every connection counts... you can count on us. you should be mad they gave this guy a promotion. you should be mad at forced camaraderie. and you should be mad at tech that makes things worse. but you're not mad, because you have e*trade, who's tech makes life easier by automatically adding technical patterns on charts and helping you understand what they mean. don't get mad. get e*trade's simplified technical analysis. >>> welcome back we've got 13 minutes left in the trading day. commercial free coverage of all the action mike is here to break down these crucial moments and toe, we've got stephanie link with us as well let's kick things off with the bro

so cannot yet be fully customized.and production will not be relocated to germany where it's based the printed sells the ships to factories in asia where the shoes are assembled. so right now this is not a particularly sustainable production model but that could change in future. digital sustainability that's a combination of things one is the materials ation the other one is mitigating supply chains right and having parts on demand or local for local production but it goes well beyond that we've had some breakthroughs now where we can get into buy a base feedstocks. compensate domain the print with polymer residents the to petroleum so the light sensitive materials and able the company to make products with complex structures that are more lightweight but it's also working on ways to make the product saying that. this is going to do it all poly or think should they set targets out in the next 10 years or less to have shoes or we cycle and we have the ability to do it here at the frankfurt trade fair such visions of 3

few people, few potential customers.eporter: mark is touring the shoe stores belonging to his family. they have come back since the shutdown, but the customers have not. >> we have done 40% to 90% less business in the same time last year depending on n the locatio. that is a very dramatic drop. reporter: not having enough customers is just one problem. but the whole atmosphere is poor. social distancing measures, blocked off areas, and lines outside of stores all discouraging visitors from shopping. even if money is not the problem. >> we have the money, but we are not spending it. we don't go out to dinner. we are not going to do any shopping, either. >> it is just not any fun right now. it does not feel normal yet to me. >> i used to buy more than i do these days. but wearing a mask and sweating in the store, i do not feel like doing that. reporter: retailers are in a state of emergency. warehouses are full of unsold stock. >> no chance. no one is going to buy this until probably october. reporter: instead, they are se

some areas remain closed, and customers are asked to maintain physical distance from one another. >> translator: i don't want to stay in the store too long. i'll leave as soon as i'm done shopping. >> translator: the state of emergency has not been lifted yeye but we'rere doing our besto help customers go about t their daily lives. >> some schools are also reopening. this elementary school in niigata prefecture has shortened its school days and students must wear face masks. >> translator: i'm happy to see all my friends. >> other parts of the country are unlikely to see measures lifted this week. that includes tokyo. but that hasn't stopped commuters from heading back to work following the end of spring holidays. shinjuku station, one of the world's busiest, had been quiet in recent days but saw a bump in activity monday, even as shops and restaurants remained closed. >> translator: i go to work as usual. due to the nature of my work, i have to meet with clients. so it's hard for me to work from home. >> the government is still deciding when and how to lift its state of emergency. o

the customer relief offering is broken down into the four main processes through which banks make customer relief available. where relief is offered universally, the bank applies reef learelief to all customers. where relief is offered upon request, or an opt-in process, the bank is upfront with what is offered and the customer is responsible for requesting or applying for the relief. some banks hint at the possibility of relief but don't disclose to what extent and tell customers to directly consult with the bank. in the last category, it doesn't make any relief available for covid-19 customer. the end of the table specify ones type of relief extended to bank customers and how it's being offered. in terms of accountability for the way banks have been enabled by legislators and regulators to be distributive intermediaries, we've seen a public mobilization and conessential shift in thcon. this access federal assessments and figure two reflects a difference with those who reflect ppp loans in the distribution. unfortunately, a solar narrative can't be told regarding bank interactions with th

how does our customer shop the further away we get from co-vid?may be a bit of a chop there as we get further away from it and the unemployment stopped at the end of july over the upcoming months we're in the right place and the right segment. small box value discount i think it serves our customers well supply chains will catch up. have no doubt. it's taking longer than we would all like, but that will be tail wind for us this time next year. >> we always appreciate the color and insight. dollar tree leading the s&p this morning. gary, thanks >> thank you, folks. >>> let's get a check on where we stand across the major averages we're positive for the s&p 500 about a third of one percent the nasdaq has also gone positive the dow is up 62 points. just building on recent gains with the s&p above 3,000 we got a close above there yesterday. the dow above 25k. utilities, health care and consumer staples in the lead energy, financials and communication services are all lower. n't go anywhere. "squawk on the street" will be right back you should be mad y

, and the staff who guide customers through these new processes. you have stepped up, adapted to unique circumstances, requiring heightened awareness, and made these procedures work safely. your dedication has been part of the process that has enabled us to move to the next step. we look forward to bringing the same level of service to customers who are invited to come back in person to our showrooms. we have the processes in place, we have the inventory to offer, and we are excited to open our showrooms for you. again, thank you, governor whitmer for this opportunity to be in the position where we can feel comfortable, and safely and carefully get back to work. thank you. >> good morning, and thank you, governor whitmer for inviting me here today. my name is patti roberts and i am a small-business business owner of a retail store in lansing, michigan, once upon a child. as a small business owner, we have experienced challenges over the past nine weeks. we are excited to open our doors back up to interact with our customers again in person. the hea

your customers served. your students inspired. and your employees closer than ever.resilient. our people are strong. our job is to keep your business connected . it's what we've always done. it's what we'll always do. >>> i've always said you can't afford to take your cue from genius money managers. been a theme for a long time they're not accountable to you they can change their minds in a heartbeat without giving you any notice and even the smartest investors are wrong. a lot. that's the nature of the game. nobody has a magic formula or crystal ball so you can't lend too much credence to the opinion of any one guy including me. by all means, hear them out, see what they have to say, but don't take their words as gospel you need to think for yourself rather than bowing to the conventional wisdom. let me give you some claire i don't know examples. from february 18 to march 18, dow jones industrials plunged from 29,000 to less than 20,000. on march 18 that was the day when bill of persian square came on air and said the economy should be shutdown for a month this is a

officers will also be notify customers with the text message when they are ready to be served. coming up tonight at 6.45 airlines are facing a record number of complaints from travelers. why they say companies are using the coronavirus to hold their money hostage. and up next it feels like summer outside and some businesses say th motorcycle riders love the open road. and geico loves helping riders get to where they're going, so to help even more, geico is giving new and current customers a fifteen percent credit on their motorcycle policies with the geico giveback. and because we're committed for the long haul, the credit lasts your full policy term. the geico giveback. helping riders focus on the road ahead. the geico giveback. is unofficially here and planning a vacation is going to look a little bit different during this pandemic has families want to make memories rv rentals are becoming very popular. one company already saw a 1000% increase in bookings. >>now these an idea white struggle at the moment, a big change from mid-march when recreational vehicle sales came to a g

for our customers to do business with sap. afterwards, we were heading into this unforeseen crisis, with lockdowns in one country after another, and in such a crisis, you have to do decisions, fast decisions, agile decisions, on an hour-by-hour basis to safe guard our customers. jen, i, everyone felt we had to come back to a clear leadership structure. >> clear leadership is always needed for any company always whether you're making decisions every day or every hour. so why the kind of clear reason that that warranted her leaving the company? >> when you are acting in such a co-leadership model, you have to make decisions on a frequent basis, and you have to share certain ways to go forward for the company. jen and i were on many topics on the same page. of course there are always a few topics where you have differences on opinions. and when this crisis kicked in, of course this accelerates because then you have to have the accountability to make clear decisions in an agile way. you cannot paralyze this company, and this is wh

this is a touchless menu each customer can use. >> reporter: for customers like gloria, these measures bring her confidence. >> it's very important for me. not only am i immuno-depressed d but i just had surgery. ten-days post surgery. >> reporter: meanwhile, in las vegas, a future relies on going out. dedra young. >> when servers do go back to work is very, very hard. >> reporter: she is a bar tender at an irish pub on the strip. >> i said i want to be just like my mom. >> reporter: but on st. patrick's day her pub closed and she's been laid off ever since. the pub eventually areopened for takeout. her husband works his construction job on shortened hours. >> unemployment itself runs out, i want to say at the end of june. we kind of do live paycheck to paycheck. we used the whole stimulus check on the house. if you didn't have us, you wouldn't have the las vegas strip. we are the light of las vegas. we are what keeps it going. >> reporter: it's said that a good restaurant will not only feed your body, it will nourish your soul. >> one of our best customers over here. >> i love this pl

tape marks where customers can stand. they had not heard there were going away until we told them. >> we would hope there was start easing a little more for the small business. >> we want to stay the course and study the state order. >> they want to first look at how the latest changes to the state homeowner have impacted coronavirus cases and hospital numbers. moving too fast could jeopardize progress.>> now was not the time to let down our guard. it is not gotten any less deadly. >> they have issued further guidance for counties looking to ease orders. no more than one case for 10,000 people for two weeks. no coronavirus related deaths. >> we were so upset. we had just finished all of our sign. >> she owns the toy store. she thinks the county orders too restrictive. another business planning to open for pickup on friday. >> i do not understand why nursery just to open. i love my coffee. there is a line out the door for coffee. why can't they stay is six foot distance line out the door for a toy.>> the mayor has given a

most retailers remained closed and customers remained home. a few post it signs told customers they could come and pick up their merchandise. customers told us, they're remaining vigilant. >> i think even with, you know, retail, we will be judicious in where we go and keep it to a necessity because, you know, even if they open up, the more we stay away from things, the safer we feel. >>> on this mothers day weekend, the family is looking to explore newly opened bike trails in the area and having a picnic for mom. >>> so what about the rest of the bay area, the other six local counties that remain in phase one as opposed to phase two as we just showed you in sonoma? the mixed messages from left retailers and customers pretty confused. san francisco and marin county may reopen may 18th. that's in two mondays. a san francisco book shop where we spoke with, they tell us they can only sell online under the city's current order. they would have to explain the difference to each and every customer. >> there is a lot of confusion. a lot of people we s

is this going to feel different for customers coming back? >> absolutely. >> reporter: we were given an exclusive look inside this macy's in atlanta, one of the first to reopen in addition to masks and social distancing measures, new prosaid daughters for dressing rooms. i can come in and try on a dress but it's not going back on the rack. >> that's right. we hold it off the floor. everything that goes into the fitting room we hold off the floor and segregate and put it out at a later date. >> reporter: same with returns. in april retail sales across the board dropped by more than 16%. macy's had to furlough many of the 130,000 employees. now the chain is doing everything it can to bring shoppers back. some of the biggest changes, at the makeup counter. >> i'm looking for a foundation can't try it on. how do we make sure that it's the right shade? >> i can look at you, eyeball you and give you like two shades that i think will be right for you. i'll demonstrate just to show you where you would put your eyeliner on your eyes. >> reporter: the

customers will also be scanned for temperatures at the door. within an hour, the first three floors of the parking garage were full. >>> with people disinfecting products, they say more poisonings have tripled. their offense 262 in sacramento with adults reporting exposure and the number shot up to 724 in march and 796 in april. national data mirrors that trend with more than 1600 calls in february compared to 3400 in march and 3600 in april. poison control says may is on track for similar reports. fears of covid-19 have prompted many people nationwide to wash groceries with bleach right from the store before entering their home. this heightens the risk of exposure to the chemicals, ingesting it, breathing fumes and getting it on your skin. experts say more than 2 to 3 times what they normally see. >> people are getting more products than they normally are and using larger amounts and not following the directions and kids are getting into the more often just because they are around the home. >> experts say there are other ways to shield yoursel

a lot our customers have been deeply impacted.ertainly, for the customers that are really in need, we are talking in more payment terms. in general, our customers are knowledge workers, so they are generally able to work from home and so are less impacted than other sectors. every business needs to collaborate around content, and that is especially true when you are working from home. it is too early to tell what the overall impacts will be. emily: there has been a lot of talk about a v-shaped recovery but it is looking like it will be more of an abnormal recovery. what are you modeling out about what this means for your customers and business? drew: we are watching the trends closely, but like you say, no one really knows how this will evolve. we plan for a variety of scenarios, as most companies do. we are just trying to make sure we have a healthy business, healthy fundamentals. milestones like cap probability -- like cap profitability are important to us. taking advantage of the opportunity this presents to make distributed wo

now, what are you doing in terms of customers -- how many customers took advantage of the 125% credit future cruise and how many opted for cash when you guys put out your edict? >> roughly 50/50 >> 50/50 >> and of the 50% who took the future cruise certificate, a little over a third have already booked their cruise, primarily for fourth quarter of 2020, and throughout '21 >> let me ask you, i looked -- you did cut some of the prices they're pretty good, frank >> you know, jim, we don't believe in discounting to fill the vessels. our go to market strategy is market to fill as i said earlier, we're literally flat to prior years for '21 sailing versus 2020 the same time. our pricing is down mid single digits >> right that's very true i saw that >> so, look, there are going to be deals in the market place we're going to have to stay competitive. but we know how to do this i think better than anyone else. as you know, year after year, we lead the industry in yield, in ticket yields, and on-board revenue yield. we believe that customers always want value they don't necessarily want low pric

and the ability to work with the customer. my time is up.so thank you. >> i have been calling credit unions in your area and from the report that they are participating a lot of our modification efforts but also making sure that there making the ppe loans . >> very good and thank you sir. >> thank you mr. clay. i will now go to mr. williams, your knowing knowledge for three minutes. >> thank you is good to see everybody back doing the work that we need to be doing. spending trillions of dollars is not a sustainable way to try to get an economy back on track. we need to look for regulatory figures and solutions that will help stimulate the economy than breaking the bank. some of the largest banks already have in-house capabilities to deliver the banking services but many small banks do not have the things to deliver. consumers of expectations and behavior. we need to work with that. german back in december coming spot at the brookings institute brothers family you stated that a cap on that, with troubled institutions would be part of your reg

we would like to keep delivering water and power and sewer services to our customers. over the past several weeks, we have transformed the way we do business. many of our employees are working remotely, representatives are taking calls from their homes, accounting and finance and payroll from their homes. our water conservation teams are doing evaluation evaluations one instead of in-person. and a lot of folks are reporting at the puc facilities and job sites to do their work. in all of our pause -- well, a lot folks have paused their day-to-day work so they can lend work for our city or the puc departmental operation's center and that's really to help a city-wide effort. and i am just proud to say despite the operational challenges, our customers receive a wider power and sewer services without any interruption. from start of this pandemic, we definitely focus on the health and safety of our employees first. employees who can do their job remotely are doing so and they have equipment and they need to make it happen. for employees who are still working and are at the p

of the industrial customer wants and i think we all agree that it's been great disappointment around then that we're going to change today. thanks to some applications many kinds of 3 d. printer. a still team slow to get a precise answer too expensive but improvements are underway. to new big rep printers work up to 10 times faster than the old ones printing speed is the key to making 3 d. technology more profitable. and carbon fiber materials can make the printouts module rable in fact a u.s. firm called carbon based near san francisco has seemed out with andy das to make souls for sports shoes addie das is a pioneer in the use of 3 d. technology and its product. the co-founder and chairman of carbons board josephs simone invented a process that allows for the mass production of custom made component of his company's partnership with added it's a big step forward no one's ever taking 3 d. printing the high volume adidas represented a seminal moment i would argue in the history of industry where we've got volumes that now allows to have a cost down her. just like injection molding. t

you protectyour workers, you protect your customers . we will stand by you read we will establish a reasonable standard of conduct for you which will protect you from frivolous lawsuits. the approach by senator mcconnell is saying we are going to guarantee immunity ng against lawsuits is the wrong thing to do . we need a standard of safety that businesses can be proud of, that workers can respect and customers can count on so they can go into places, do their business, byproducts and know that there's a standard of good health being

our first priority is the safety of our employees and customers. beginning in early march we adjusted her daily protocols to mitigate the spread of p the virus. this was a challenge -- because the s guidance provided by the cdc, the occupational safety and health administration as well as state and local governments often conflicted with one another in addition to being vague and difficult to follow. yet despite many uncertainties including the counselor fluctuating public health guidelines began to adjust in the pandemic. mr. smart is that same businesses don't have a responsibilityli here. he's accepting that responsibility to create a safe employment for workers and customers but he sang to us when it going to s establish the standards? why do you keep changing the standards? here we are with senator mcconnellil threatening to derail the next rescue bill for police and firefighters and teachers across america unless there is guaranteed immunity from lawsuits, and here's one of the leading companies, the number one primary witness in republican i

for my customers, you guys are doing curbside. i am here and ready to rock. >> they have a system in place to make things move along. there are six designated pickup zones spaced around the outdoor mall.>>> as we head into the holiday weekend, the governor was in the north bay at the veterans home to honor military veterans. he said fortunately only three patients have tested positive in the veterans home. he expects to make announcements soon on how places such as hair salons and barbershops can begin seeing customers again. he asked people to be mindful this holiday weekend. >> reflect on american heroes. the cause of freedom that united each and every one of them. spending time with family. that will also do so in a thoughtful way. we are cognizant of not only our loved ones but the reality of the spread of this disease. >> one hotspot in california is imperial county. the governor said health officials are setting up a field hospital there. >>> you can get information on all of the bay area counties that are reopening with the

easyjet says none of those customers, it has seen no evidence so far that any of those customers havene is easyjet new about the attack in january, timeline is easyjet new about the attack injanuary, than an investigation was launched involving government agencies and cybersecurity experts and then in april they notified the customers, early april, the customers who had had by credit card details. they say they have got public today because they have got public today because they want to notify the wider public and the 9.8 million customers who have had e—mail addresses access because they are worried about phishing attacks, that is when somebody sends you a convincing e—mail which is not what it looks like and you can take on it and simply accesses your device. thank you, tom burridge. president trump has once again been criticised by medical experts after he said he was taking an anti—malaria drug to protect against coronavirus, despite a lack of evidence that it works and claims that it can actually cause harm. last month he suggested that ingesting disinfectant could help to treat

but in wisconsin, masks are optional for customers. coles has closed fitting rooms and designated special hours for at risk shoppers. back at this dallas nordstrom, employees wore masks and gloves. ppe was available for customers at the entrance and there was a steady stream of cleaning in every department. at checkout, a shield separates customers from the sales clerk and of course more hand sanitizer. >> is this the unfortunate new norm that we are dealing with right now? >> i think we are going to see. we are doing everything we possibly can. >> reporter: jamie nordstrom explains that the new normal is a moving target. >> we may find the simplest things may not be necessary. >> reporter: it was important for them to reopen this department safely. here is how it works. let's just say you try on a pair of shoes and you do not like it. the item goes into quarantine for 72 hours before anybody else can try it on. >> reporter: the retail industry is employing nearly 72% of americans. >> as the regional economy goes, so goes the economy.

a customer cannot even stand her play this game because the game is not even active. we will do that throughout the whole floor. >> employees will also regularly use electronic sprayers and they will disinfect dice, fight machines and elevator banks and workers will be required to wear masks and have their temperature taken. however, guest will not be required to wear masks. >>> a hint of economic optimism from the federal reserve chairman. we're looking at the stories and more for today's money watch report. good morning, diane. >> reporter: good morning, the major stock index lost ground mass week. on friday, the dow industrial did rise 60.0 it was down on a weekly basis for the nasdaq also gained ground adding 70 points friday and the s&p 500 had 11. stock futures are pointing for federal reserve chairman jerome powell said the u.s. central bank is not out of ammunition by a long shot. he said there is much that the fed can do to help businesses and households struggling from the coronavirus pandemic and also predicted asther is no second wave of the coronavirus co

at least we now have the opportunity for customers to see us we've talked to many customers on the phone and written emails about our campaign the response has been great. so great that for the night is planning on sticking with the new sales channel once the pandemic is over. and just one sports item for you in formula one racing ferrari has confirmed that germany's sebastian fettle will leave the team at the end of the currently suspended season federal contract runs out in 2020 and won't be renewed after talks over an extension broke down settle joined a ferrari in 2016 after winning 4 world titles with the red bull but he never achieved the same level of success with rory and it seemed his position as the team's number one driver threatened by teammate charlotte. right you're watching news coverage and go to our website dot com for all the latest around the clock thank you for watching. combating the corona pandemic. where does research stand. what are scientists learning.

that is to protect the cashierap and the customer. they will see most and stores areore wearing protective equipment, masks and in some cases gloves if it seems there's a lot going on in the store specifically making itzing safer. we are doing things by closing our stores earlier than we normally do. but that has been able tores haw us to do is much deeperopping sanitizing and cleaning in the evening, so that when we reopen the next morning oure shoppers will be in a cleanerly t. environment. i would say it is helpful that many stores have created certain shopping times for our more vulnerable populations. shoppihostthose typically tend e early in the morning. so only those more vulnerable people in our populations are shopping at that time. >> the idea of masks and gloves, would your organization go as far as mandating the wearing of those someone wants to go grocery shopping? >> i don't know that there are rod mandates for that kind of thing. there are some communities -- broad mandatesle the for that kf thing. there are communities

where customers can stand. santa clara county is not going along with the actions. >> the governor has given diction. we're going with his direction. we would hope the county would start easing a little more for the small businesses. >> six bay area counties stated there will be no changes to local current health orders. >> we want to stay the course and study the state order. >> health officers want to first look at how the latest changes to the stay-at-home order have impacted the coronavirus cases. moving too fast could jeopardize progress. >> now was not the time to let down our guard. the virus has not gone away.>> we were so upset. we had just finished all of our signs. >> she owns the toy store. sine open for pickup or a coffee ere be a six foot distance line out the door for a toy. >> the gray area in all of this has been enforcement. many cities are not expected to issue citations but are focusing on education.>> the san francisco mayor says the progress continues, the phase 2 openings could begin on m

i like the customer with me during the appraisal.nt the customer to know that what i'm doing is fair. if i take them around the car and i point out the defects with the car, the imperfections with the car. when these lights turn yellow, you can get this replaced. it costs 300-400 bucks. and when i give them a number that's lower than what they originally thought it was gonna be, their expectations are probably more in line. they're less surprised, and they feel like you're hiding less. i would rather ask these questions with them. when you leave somebody in the office, then you come back with the number, it seems like you set me up. jon: i don't agree. lemonis: jon and andrew are great guys. jay: it's your first line. "jon and andrew are great guys, but"... lemonis: they're nice guys! jay: you don't like the older guy. i can tell that. lemonis: i actually don't like him. i like him as a person, but not as a business person. jay: they invite you in, and they're disappointed when you don't agree with them. "why don't you agree with me?