and in miami is dale ewart.he is a vice president of 1199 seiu, the united health care workers union east. we welcome you both to democracy now! stephen hobbes, fill us in from the beginning. >> thank you for having me, amy. what happened it sounds like according to the reporting we have done so far is after the onrm hit in the afternoon sunday, the transformer -- there are two transformers that feed power into the nursing home facility. the transformer that provides power for the air conditioning unit went out. the other transformer that provides power to the rest of the building kind of flickered, but remained on. so it was about sunday afternoon that the air conditioning went out. as it went on, administrators at the nursing home say they tried ,o contact utility officials florida power and light, and other officials in the state and in the county to let them know they needed power. as the days went on, they tried, as you mentioned, to use coolers and fans to try to cool down the residents. they say efforts w