big round of applause for daniel homsey and his hard work bringing this together getting all the staff and volunteers the mayor's office of neighborhood services and other departmenting that are here we are very thankful. daniel has been talking about this for what seems a millennium. you imagine being the mayor's office of neighborhood services how demanding that job is. the calls you get for service. we got the liaisons to the districts and how overwhelmed some of them are. we added budget cuts. the office had 2 or 3 people representing each district now you have one person representing 2 or 3 districts because of budget cuts. the expectations are rising in terms of what you xch out of that department. and so in an effort to meet those expectations daniel's looking at best practices and different ways of doing things. trying to find an entrepreneurial approach to face the challenges that exist in our diverse neighborhoods. he came with with this idea of a summit and picked up on the best practices that we engaged in by creating a model for 109 cities through project homeless connect