. >> reporter: darlene anderson volunteers at st. james, despite working two jobs. >> i love it.t'sthen ymebody, you hand somey a bag, and they say thank you -- words can't explain that. >> reporter: during normal times, st. james caters mostly to the elderly, low-income families, the working poor, and the homeless. >> you'd be surprised who comes here. our clientele has shifted. with the pandemic we saw people who were middle class and upper middle class. who have lost their jobs. those who are here, we know they truly have a need. and no one gets turned away. >> reporter: kevin woodley is one of those who's new to the pantry. >> working on wall street. you can imagine when businesses down, all our revenue went down. >> reporter: he's worked in finance for 30 years. >> i'm a six-figure earner, i have been for the last 15 years. ll, year i'm below $20,000 earned income. so you can imagine, with all the bills that i have, cars, house, family, that this is a shock to my system. >> reporter: he comes by every four weeks, the minimum anyone can return, to collect just enough food to