i've been cutting hair in this barbershop since '93. >> darryl "big d" wright is serving hard time at >> we have three barbers in here. we're pretty steady. you know, they come in. one of us try to be here at all times. so we all have to know how to cut all kind of hair. >> as with any barber, it's important to keep the customers satisfied. that's especially true when your clients are inmates. >> you know, occasionally guys, they drop by and want to give you a little something if you give a good haircut, you know? want to give you a soup or something like that or a canned good or something like that. it's not a mandatory thing but they won't let you refuse them. you know what i'm saying? they won't let you refuse them. >> barbershops have been a favorite spot for "lockup crews at prisons nationwide. >> any man that walks through the door can get a haircut and he'll get a good haircut. he might not get a whole lot of layers and feathers and all that, but he'll get a good haircut. >> we met willard lucas at indiana state prison. he had been working the same chair for 26 years. >> my spe