in morning side heights, dave carlin, cbs 2 news. >>> investigators say the 44- year-old woman taught english at the facility. the three men cut their way through plumbing tunnels to get to the roof. they also caught razor wire, and used bed sheets to repel four stories. >>> it can certainly be a tough task trying to get reasonably priced tickets to sport or concert events. the results of a probe to find out why. his investigation found out 54% of tickets at most events are set aside for industry insiders or pre-sale customers. it also found brokers used illegal ticket bots to buy up thousands of tickets in seconds. and that purchased tickets were resold after being marked up nearly 50%. schneiderman says his office will crackdown to level the playing field. >> the ticket industry is now on notice that our investigations are continuing, and will continue until all new yorkers with get a fair deal on tickets. >> schneiderman wants to reintroduce price caps on caught using ticket bot software to face criminal penalties. >>> the last show played at the zigfeld theater tonight. it closed

cbs 2's dave carlin is live in midtown and caught up with some who are feeling lucky. dave. >> reporter: cindy, some are feeling lucky. others know the very slim odds of winning. but everybody who is picking up a ticket here and other plays, they just want to be -- and other places, they just want to be part of the frenzy. but the powerball frenzy is also hard on some of the workers like this guy right store on 8th avenue between 52nd and 53rd streets. working some tough shifts to keep up with all the demand. [ drum roll ] >> reporter: in midtown a store owner drums up business and is having no trouble getting across his message loud and clear to take a chance you could win. [ yelling and drumming ] >> reporter: this frenzy of ticket buying pushes the jackpot so high, even people who say they usually ignore or resist are, instead, hooked. >> this is my first time playing because it's my sister- in-law birthday and i think we all gonna win. whoo! >> it made me jump because of 900. >> reporter: lottery officials expect more than 400 million tickets to be sold saturday. >>

live in white plains, dave carlin, cbs 2 news. >> dave, thank you very much. >>> the nypd is look ing ing for two teens behind a possible hate crime in the bronx. the victim said the teens thought he supported isis. today the community rallied in his support. ilana gold with the story. >> what do we want? -- bang he -- this group of men protested along side their friend victim, mujibar rahman where he was beaten after picking up his niece from school. >> community lead joined in. >> these idiots who did this are not representative of this local community, of the bronx. >> the nypd released this video of two teenage suspects they're looking for. you can see the pair running off following the alleged beating. this picture shows mujibar rahman at the hospital bruised and still wearing a head covering. at today's rally he spoke with the help of a translator. >> i have pain all my my body. >> the two suspects wore masks and punched him in his face, the head and side of the arm and started screaming antimuslim statements. to hit me. outraged. >> hate has in place in the bronx or anywhere in

in port richmond, staten island, dave carlin, cbs 2 news. >>> a driver is blaming his gps could have killed him. take a look here. the man's car crushed after getting hit by a train. the driver says he got stuck on the tracks after gps instructed him to turn. fortunately, he got out of the car before impact. >>> a westchester county woman has been forced to stop taking care of wild birds in her home. lorraine izzo is fully licensed to treat wounded birds of prey, but zoning rules says she can't do it in her house. izzo says she often gets calls to take in wounded birds. >> i don't know who will take the call in the area, but there aren't too many of us. it will be a disservice to the county to not have me rehabilitate wildlife, because it's so important. >> they're well taken care of them. some of them did have injuries so wasn't an issue of these animals not being taken care of here. >> if izzo wants to continue her work, she will have to set up a stand alone wildlife center separate from her home. >>> a cow in queens who tried to escape on the way to the slaughter house could soon

cbs 2's dave carlin reports. >> reporter: nypd officers on high alert after a pair of phoned in threats. philadelphia's police department got a tip that a man might shoot a cop. the person mentioned was traced to a manhattan address. then the second call with the same message to nypd's 32nd precinct stationhouse in harlem. >> also indicating that this person was going to shoot a police officer. so we start an investigation. one of the phone calls indicate isis. >> reporter: every officer was sent photos of a man with a criminal history. but not a suspect in any threat case. merely someone police say they wanted to have a conversation with. police sources say he is being >> there's why this was put out to the police officers as opposed to it the public at large. >> we are taking is seriously. >> reporter: a philadelphia officer was ambushed in his patrol car and shot in the arm on january 7. the suspect in the case allegedly told investigators he is an isis sympathizer. officers are getting refresher courses on personal safety from their supervisors being told now more than ever watch yo

here is cbs 2's dave carlin. >> reporter: we were , like, looking at each other like, what was that? in the past week to daniel mcmanus and their family. while inside their home at a usually quite fair lawn neighborhood, things went bump in the night. >> if we did not know any better it almost sounds like a cannon. echoing. >> reporter: elsewhere in the neighborhood along the passaic river, residents say they have 6:00 p.m. and as late as 2:00 in the morning. >> it was like, grr, grr, boom. >> i come out here, sometimes people dump garbage. it sounded like a garbage truck. >> reporter: police search for the source of the noise up and down the passaic including on the patterson side. initially they thought the noises were coming from this pse&g plant in patterson across the river from communities were noises are being reported. construction is going on, but a neighbor closest to the plant says the booms are not coming >> have you heard any sounds coming from the plant? >> no explosions. >> reporter: fairlawn mayor, john cosgrove. >> i have had everything from people telling me about f

cbs 2's dave carlin is live in maspeth queens. we can see it coming down right where you are. >> reporter: that's right. right here sticking to the jacket. it has been about a half hour for us here in maspeth. over here is the sanitation garage. i want to give you a sense of the quality of snow. it is light and wintry mix style, getting every as the time wears on and of course looking that beyond it, you can see some of the trucks going in there to get plow blades attached to pick up the salt. for residents in the burgers, it's go time. standing in this want to buy groceries is something new for chelsea miller. the line was a block long at times. >> since there is a snow storm is bad timing. >> reporter: she and others need enough food to ride out the storm as residents stock up city workers geared up to go, go, go. 2300 sanitation workers started split shift 12 hours each with 1800 snowplows, 579 spreaders and salt supply of more than 300,000 tons. >> unless it is urgent stay off the roads. >> reporter: on south beach staten isla

cbs 2's dave carlin live at the 13th precinct in gramercy park. dave. >> reporter: inside this precinct stationhouse the suspect is being put in line- ups for other potential victims. while that was happening we were talking to the victim in the chelsea case. >> apparently he had 32 owe peninsula before this. 32. >> reporter: in pain, with her face stitched, 24-year-old amanda morris says she is angry the man police say attacked her 41-year-old career criminal kari bazemore has a rap sheet with dozens of in trouble with the law for allegedly attacking others before she encountered a stranger with a razor. her attack is on this surveillance video from 23rd street and chelsea early- morning wednesday. at first the attacker walked ahead of her then hanging back until they were side by side. in a flash he slashed her and ran. >> as you wash you on this video, what goes through your mind? >> it's scary. my logic was if i look at the ground and i mind my own business that he will leave me alone, too. but -- but no. >> reporter: police say a man who recog

live in the baychester section of the bronx, dave carlin, cbs 2 news. >>> now to a commuter alert. it's happening on the garden state parkway. an accident in east orange is backing up traffic for miles and miles. joe biermann is in chopper 2 over the scene for us. joe. >> reporter: not a good night on the garden state parkway, kristine. northbound at 147, a crash with a lot of debris all over the road. only one lane open for the last 60 minutes. everybody travels the parkway knows what that means. a 10-mile delay coming up from 138 all the way up through 147. we would guesstimate at least a one-hour delay to get through this traffic coming north on the parkway this evening. biermann, cbs 2 news. >>> is it the wave of the future? new mobile parking lot cameras scanning license plates at high speeds and finding nonresident cars trying to cheap the system. cbs 2's jennifer mclogan went along for a ride in port washington. >> reporter: eyes on your license plate? introducing drive-by fines imported from canada, the latest tool to catch parking scofflaws. >> we're actually bringing "sta

a dash cam caught the whole incident on video and cbs 2's dave carlin has the interview. >> reporter: a delivery truck filled with snacks ablaze and you're about to see that wasn't even the worse of it. >> just happened so quick. very scary. >> reporter: just jumped out of the driver's seat. he pulled over southbound route 15 in sparta after realizing flames were coming from underneath. he thought he was watching from a safe distance but this made him jump. came towards the police car. >> sparta police officers scattered. as the truck barreled across several lanes of traffic. the officers trying to save their patrol cars. right in the line of fire. here's another view from inside sergeant joseph pensato's car. just out of view of that dash cam, sergeant pensato making a split decision. getting out of that patrol car, then diving out of the way of the burning snack truck. >> somehow the truck just missed the police car and everything and went all the way to a left lane and ended up against the guardrail. and that's what stopped the truck pretty much. >> reporter: the sergeant has just

our reporter dave carlin working on that story tonight at 6:00. >> let me show you the video. brooklyn kitchen. he says officers came in, used a taser on him twice and kicked him and the cops were >> and he is 86. >> he is. >> lots to this story. thank you, dave. see you at 6:00. >>> a boy in upstate new york used a computer tablet to help save his mother's life. cbs 2's valerie castro has more now on the norwich family who is very grateful their little boy knows how to use touchscreen technology. >> reporter: 4-year-old chad loves using tablets mainly to play games. >> what's your favorite game? >> um, my [ indiscernible ] >> your monkey game? >> mm-hm. >> reporter: but one instance of his mother's health complications last week was no laughing matter. his mom was diagnosed with type 1 diabetes when she was 6. the disease causes serious threats when her blood sugar gets too low. >> i was talking to my mom on the cell phone and she heard me starting to slur my speech and i started feeling a little sleepy. >> reporter: soon after that she went unconscious. alice's mother in nor

in midtown, dave carlin, cbs 2 news. >> commissioner bratton said crime is inescapable but added there is less crime in this city than at any time in the last 25 to 50 years. >>> the so-called "affluenza" teen is now in a juvenile detention center in texas after he was extradited from mexico. police escorted ethan couch through the dallas/fort worth airport this morning. prosecutors say couch fled to mexico with his mother during an investigation into whether he violated his probation. couch was sentenced to probation for a drunk driving crash that killed four people. his attorneys argue that he was irresponsible because of now couch is due to appear in court tomorrow. >>> donald trump is sticking to his plans to boycott tonight's gop debate in iowa and hold another event at the same time and now he will have some company from other gop candidates. >> cbs 2's dick brennan has more. >> reporter: rick santorum and huckabee will join donald trump after their undercard debate. >> i didn't have anything going on at 8:00. >> reporter: trump says fox and megyn kelly have been unfair to him so

. >> dave carlin reports now on the mother's murder plea. >> you failed in your legal legal obligation as a parent. >> reporter: in court in white plains, a tearful kathleen dymes took responsibility in connection with the overdose death of her 6-year-old daughter lacey carr. she pleaded guilty to criminally neck glent homicide, child endangerment and criminal possession of a controlled substance. she also said never did she want her little girl to die. >> you acting in your role as mother and caregiver to lacey carr that you failed to provide the child with adequate supervision and guardianship. >> this was an accident. >> again, you admit that, ma'am? >> yes. >> reporter: dymes and her daughter were both found unresponsive inside this home on easter. the discovery was made by the father of the girl who did not live with them at the time. >> were left near the mother and child. dymes has a history of drunk driving and drug addiction. morphine, valium and benadryl in the little girl's system. >> you proceeded to intoxicate yourself with alcohol and drugs and yourself? >> she was alread

cbs 2's dave carlin here with more. dave. >> reporter: these two children called slaves by the prosecutors dana and help for them came from the high school assistant principal who could tell something was wrong. >> you can't do that to those children it. >> reporter: the house and property on 196th street is neat and manicured. neighbors say they saw two kids constantly toiling away at it. a boy and more often his older sister doing chores late into the night. >> always see the girl taking out the garbage, only her doing stuff outside. >> reporter: the kid' caretaker 42-year-old [ non- english language ] is charged with labor trafficking assault and endangering the welfare of a child. prosecutors say she brought the kids into her home from korea six years ago and allegedly cut off parental contact so the children and parents didn't speak for more it is alleged the children were forced to sleep on the floor and perform daily chores for hours including manny cures, pedicures, massages and more. they were allegedly beaten i

dave carlin, cbs 2 news. >> dave, thank you. from queens, let's head to long island. cbs 2's carolyn gusoff in bellmore where flooding also a concern. >> reporter: a one-two punch for long islanders a blizzard with snow expected and high winds but it's also the flooding concerns for folks who live in places just like this on the bays and the canals along long island's south shore. they are most worried about evening which could bring three to four feet of additional water over the normal amounts into the streets and possibly into basements. >> this is an average high tide. >> reporter: for eric the numbers add up to concern. a nor'easter with a full moon and high tide could flood with waters three to four feet above normal. >> if your house is elevated there's nothing to worry about. >> reporter: some have elevated, others abandoned. but some did neither. their waterfront house just rebuilt after sandy stands vulnerable with precious family heirlooms inside. they will spread a sand berm around the house and pray through the next three high tides. >> it's a lot of work

live in hackensack, dave carlin, cbs 2 news. >> dave, we wish him well, >>> developing in the bronx now. police need your help finding a missing woman. 35-year-old nicole white was last seen just after 4:00 this afternoon, walking on archer street in the park chester section. police say white is severely autistic, and they are worried about her well-being. >>> five days now before the iowa caucuses. it is a battle for the first votes of campaign 2016, and donald trump isn't backing down from his decision about tomorrow's iowa debate. cbs 2's tony aiello is here with the latest on this. >> the man who wrote the art of the deal is dealing himself out of tomorrow's gop debate, insisting fox news channel has mistreated him. tonight, he made his case on fox news channel. >> we're going to go on forever with these debates. at some point you have to do things other than debating. >> reporter: he's appeared on fox 132 times, far more than but he's skipping the debate, because of an ongoing beef with megyn kelly. wednesday, trump was asked if touching the other cheek wouldn't be a better respons

in port richmond, staten island, dave carlin, cbs 2 news. >> some stories make you go, oh, right. people. i'll tell ya. >>> the storm team coverage continues in just a moment. here's a live look at the conditions in nashville currently. that city is shut down. lonnie quinn has a warning for people who live near the coast. >> coming up, meet the family of elmont to took the gross railroad store by storm in order to prepare weekend delicacies for the blizzard. >> then later tom brady and eli manning could face off one last time this weekend. from favorite movies to off the field. in new york state, we believe tomorrow starts today. all across the state the economy is growing, with creative new business incentives, the lowest taxes in decades, and university partnerships, attracting the talent and companies of tomorrow. like in utica, where a new kind of workforce is being trained. and in albany, the nanotechnology capital of the world. let us help grow your company's tomorrow, today at business.ny.gov ye pasm,ue wt? maiea owanweehanginlilelo bie thntnefa eugfo erne t os >>> right no

. >> it's happened several times before and cbs 2's dave carlin reports some people are now returning hover boards to the stores where they bought them. >> reporter: take them back, that's the feeling of some that snatched up the wildly popular hover boards for the holiday but now have buyer remorse after seeing new videos of serious spills and flaming batteries. >> i think that everyone who >> reporter: ida of staten island said this is what happened to a hover board she gave as a gift. >> the whole room went on fire. >> reporter: she said sunday night it ignited inside his grandson's bedroom while he was trying it out causing this damage. she said she bought a swagway full price at $400 played it a point not to buy a cheaper presumably inferior knockoff. we reached out to the company and we have not heard back. concerns about safety and confusion over recalls has some people wondering to buy or not to buy, a battle that can pit parents against kids and even spouse against spouse. >> christmas time everybody gives in. >> people want to give their kids fun things, of course, but if th

cbs 2's dave carlin live in park slope with what happened to the bus they were in. dave. >> reporter: small parts of the bus still in this intersection right here. it's first street and fourth avenue in park slope. we are going to give you a quick and brief look at that because we want to get right to the video because it's an ugly scene. if it doesn't convince you to drive slowly and carefully, nothing will. a mustang with a white racing bus that you see on the video we're showing you. now, four boys were inside the bus as it was t-boned and flipped. also in the bus, the driver of course but also a female bus matron. all of them injured but according to fdny all of those injuries are described as minor. a witness said she saw the whole thing. >> basically, the bus was trying to make a turn. it was going southbound. it made a left. and the mustang sped right into the it. kind. it was kind of going quick. then the bus overturned. as soon as i saw that there were kids involved, i got on were okay. there were about four of them. they escaped from the emergency exit. and

cbs 2's dave carlin has the story from the 32nd precinct stationhouse in harlem. beginning with anonymous threats over the phone including one that came into the precinct stationhouse down there here in harlem and now the department is on high alert. >> reporter: a citywide warning for every nypd officer in light of two phoned in threats. the first call was to the philadelphia police department indicating a person might shoot a cop. that call came back to a manhattan address. then another call to this precinct stationhouse in harlem. >>> also indicating this person was going to shoot a police officer. so we started an investigation. one of the phone calls indicated isis. not the phone call to philadelphia, but rather the phone call to new york. >> reporter: every officer was sent photos of a man with a criminal history but not necessarily a suspect in any threat case just someone the cops want to "have a conversation with." police sources say he is being questioned. >> that's why there was an alert put out to police public at large because this investigation is st

dave carlin reports their arrests were part of a new crack down on drug homes. >> reporter: this apartment door is the only one dented in this apartment complex next to a golf course, they barged in and arrested a father and son. 40-year-old joseph and police say both father and son have prior felony convictions added possession of a controlled substance and other crimes. police showed us the $60,000 oxycodone. and $200,000 in cash. here is judy who does not want lives next door. >> this were cars coming and going constantly, it was very obvious there was something going on that didn't belong here. >> she and ore neighbors who were rattled by the site of so many cops now say they are relieved. >> just glad that it is not here anymore. >> this drug campaign started last month so far police executed 9 parents. >> police shouldn't have to go out and get their paper and see someone completely strung out getting the next fix at the neighbor's house. >>> the 9 raids not more than dealers and drugs off the streets, they got 7 guns. >>> all three inmates who escaped a california jail are they were

. >> a dash cam video caught the scary scene dave carlin has the we interview. >> a delivery truck filled with you're about to see that wasn't the worse of it. >> just happened so quick. very scary. >> a landing had just jumped out of the driver's seat. he pulled other southbound route 15 in sparta after realizing flames were coming from underneath. >> truck just came towards the police car. >> scattered as the truck barreled across several lanes of traffic. the officers trying to save their patrol cars right in the line of fire. here's another view from inside sergeant joseph pensato's car. he didn't even have time to get it in gear. just out of view, making a split second decision that saved his life. getting out of that patrol car with seconds to spare. then diving out of the way. >> somehow the truck just went all the way to left lane. ended up against the guardrail. >> the sergeant has minor injuries and the vivid memory of how much worse it could have been. >>> a long island heart attack survivor reunites with the police officer who saved her life. 72-year-old kathleen manganelo and

cbs 2's dave carlin has more on the taser take down. >> i can't sleep at night. thinking about what they've done to me. >> reporter: it was in the tiny kitchen of his crown heights brooklyn apartment that john antoine came face-to-face with nypd officers who were summoned there, but it was for a 23-year- old believed to be the boyfriend of his granddaughter, not for this senior citizen. it brought officers up to three flights and to his apartment, which was wide open, because he thought his wife was coming up. instead, officers came down the hall to his narrow kitchen where he was making soup, and used a taser on him. >> twice. second time here on the right side, leg. >> where did you fall? >> right here. forward on the ground. they kick me in the stomach. >> reporter: police say antoine had a large kitchen knife he would not drop and commend the officer for using what is called intelligent restraint. no comment on the alleged mistaken identity. listen to the initial call made by an officer who was contacted by a third party about a potentially suicidal young man

she returns to court january 27th in new jersey, dave carlin, cbs 2 news. alert for monday, we're forecast. >>> temperatures are dropping continue to plummet, we are really expecting a bitter blast for monday and tuesday, cold enough to support snow and that's exactly what will be approaching the area i'll have more details about just how much snow we'll see on this holiday monday coming up. >>> thank you. entertainment icon cher's new city in crisis. >>> i don't believe it, that it went all the way to france. >>> a bottle mystery solved. two years later and thousands of miles from new jersey. >>> you probably seen the video here from adele fans who got mentioned on carpool karaoke. >>> and drama with fisher and barnes playing out on the court tonight we'll show you just when you thought tom brady and thepatriots were out they pull it all together. play off highlights later in you can't predict the market. but through good times and bad... ...at t. rowe price... ...we've helped our investors stay confident for over 75 years. call us or your advisor. t. rowe

now everyone wants to get in on the action including dave carlin. he says hello from the passenger side. >> hello. >> oh, thanks. i appreciate it. [ music ] [ music ] they are the duet partners everyone is talking about. >> hello [ music ] >> you know adele can sing and so can late show host james corden to her surprise and delight. [ music ] >> reporter: it's jaw-dropping plus four more songs. [ music ] >> then adele rapped. [ rap ] when they weren't singing they found common ground. they both love the spice girls. [ music ] >> five ordinary girls who just like did so well. >> love that. >> and she left. >> she left the band. [ music ] >> adele and james make it look so easy. >> you go high. >> you go high. [ music ] [ singing together ] [ laughter ] >> tears are gonna fall. [ music ] >> that's awful! >> awesome. [ laughter ] >> we love it. we are going back from philly and all we're listening to is adele. >> and singing along. >> who doesn't? >> this man from a different generation than those women but also an adele fan. [ music ] ! singing ] >> i

because residents were calling to complain taking to social media saying the plows had not i know dave carlin had a hard time driving through. residents here in staten island have felt as though they are the forgotten burrough when it comes to snow storms. they complain saying the plows don't get to them at all it seems. the mayor was here touring the area making sure everything was going as planned. he said to be patient with the plows. give them at least 24 hours and if you come back to us now here on marks street once again and the plows have come through. not the best job. again the main roads in staten island are fine. we saw numerous plows this morning going back and north but it's--forth but it's the secondary roads. i'm going to stop because i want my photographer to pan over to the right side. this is walters avenue. it looks unplowed. maybe a plow went through once hasn't been here in hours. a gentleman trying to walk through right now. maybe we'll try to catch up with him in a bit. we are going to start moving again on marks street. people are going to be digging out. the travel ba

. >>> dave carlin has this story from port richmond. >> i just feel like i was at the wrong place at the wrong time. >>> 18-year-old carlos simon was alone on the evening of november 30th when a group of young people assaulted him robbed him. he says they were after his phone. no doubt, after noticing the >>> how does it work show me. >> it activates by touching the screen twice with my nose use the touch screen. >> born without arms he says often strangers can be counted onto help him get things out of his pockets but he could tell right away with these suspects he was in trouble. >> they cornered me and surrounded me on each side trying to make as much noise as i could so hopefully someone in a near by house could turn on the light. >>> simon got his chance to get away when a resident got closer to the group and that caused the suspects to backup. >> police say tips led to an arrest include ago 13-year-old boy and 15-year-old girl and 20- year-old vincent, they call him the ringleader and faces charges of robbery and criminal possession of stolen property. >> i could see the word i

live in baychester, the bronx, dave carlin, cbs 2 news. >>> to a developing story now. the search is on for a man who slashed a woman as she walked to work in chelsea. surveillance video captured the suspect running up to the victim leaving her with cuts on her face. she grabs her cheek here as he runs off. the unprovoked attack happened around 5:30 this morning at 23rd street and seventh avenue. coming up tonight at 6:00, the victim tells the story. she describes what happened and also see the injuries he left her with. >>> well, tough talk tonight in response to north korea's hydrogen bomb claim. the white house is casting doubt on the claim. cbs 2's dick brennan has the global reaction. >> reporter: if it's true and that's a big if, it's a dangerous step forward for one of the world's most unpredictable nations,the claim of the underground blast condemnation from countries around the world. [ non-english language ] >> reporter: north korean television was bursting with the news that the nation had successfully tested a hydrogen bomb. the blast registered as a 5.1 mag

live in gramercy park, dave carlin, cbs 2 news. >>> the bronx father accused of killing his pregnant daughter appeared in court for his arraignment. 61-year-old william caruth wore a jail jumpsuit to face the judge. he is charged with murder and manslaughter. he was arrested yesterday after police found the body of his pregnant daughter partially buried in the basement of a home she shared with him. the medical examiner says caruth died from strangulation and blunt impacts to the head. according to prosecutors, she was 4.5 months pregnant. sources say the father and daughter may have argued over money. >>> a developing story in mamaroneck. a tanker truck carrying sewage in a metro-north overpass got stuck near the intersection of mamaroneck and hoyt avenues. train service was not impacted traffic on the street was accident was cleared. >>> chopper 2 was over the scene of a morning chain reaction crash on the gowanus that tied up traffic for two hours. one car crushed so badly, firefighters assumed that the driver was dead. and then they heard his cries for help. cbs 2's tony aiello r

. >> it's happened several times before, and cbs 2's dave carlin reports some people are now returning hoverboards to the stores where they bought them. >>reporter: take them back, that's the feeling of some who snatched up wildly popular hoverboard devices for the holidays, but now have buyer's remorse after seeing new videos of serious spills and flaming batteries. >> i think that everyone who has one should return it. >>reporter: ioa on staten island says this is what happened to a hoverboard she gave as a gift. >> i bought it for my grandson for christmas and that's what happened. the whole room went on fire. >>reporter: she said sunday night it ignited inside her grandson's bedroom while he was trying it out, causing this damage. she says she bought a swagway full price at $400 and made it a point not to buy a cheaper, presumably inferior knockoff. we reached out to the company and we have not heard back. concerns about safety and confusion over recalls has some people wondering to buy or not a battle that can pit parents against kids and even spouse against spouse. >> christmasti