. >>> good afternoon, my name is davey crockett. i'm a san francisco realtor and i've known terry brim for about 15 year. i've had the opportunity to experience his high-level hospitality at both the anchor and ken wood inn. and i can only say what he sets his mind to, he he does a very high quality job in term of visitor experience. and i'm all for it. so, thank you very much. >>> good afternoon, i'm ann [speaker not understood], long-time resident of telegraph hill and involved in working at coit tower various times over the year including trying to improve the concessions for the last 5 to 10 years and i'm really delighted that the department has been able to put this forward and [speaker not understood] and delighted that terry grim is the person who is going to be responsible for it because i think he is the kind of person who can make this happen well. as you know, coit tower is not only a monument, but it's also a park. and, so, those of us who are in the neighborhood use that park regularly and we rely upon the management of