this is david nima, an anthropologist and professor at the university of virginia, where he studies technologyn brazil's favelas. obviously, cartel folks do not want people roaming around, you know, watching their business. this is why services and deliveries are often cancelled or not completed once they have to reach territories like this. so anne porter has turned to local residents like paulo who know the ins and outs of the neighborhood. though he may know his way around, that doesn't necessarily guarantee safety. what's more, these workers are contractors. professor nima says that can be a precarious relationship. against the backdrop of what he calls a broken gig economy. like deliberate workers are overworked. they're not paid enough. they don't have access to any benefits. so not poor that claims to be aware of these issues and they aim to establish a humane and fair work relationship. laporta also pledges increased security on routes and access to life insurance and other benefits. so this certainly sounds like a much better approach than the other delivery apps, so let's just hope t