. >> david pogue, who has authored computer books and writes a weekly technology column for the new yorkys the revolution is still a work in progress. >> microsoft made the operating system, some company in taiwan made the equipment, you're running software from a company in california, and now you're installing the driver for a digital camera from a fourth company. you know, what are the odds that all of these are going to work flawlessly together for all 400 million people who have pcs? zip. >> so what do you do? >> you get unhappy. you develop software rage. >> yes, you need to reboot your system. >> anyone who has ever called a toll-free help line knows what david pogue is talking about, and it doesn't seem to make any difference whether you are talking to someone in delhi or dallas. >> i have spent three hours on the phones on this today, so my temper's a little bit short right now. >> okay, i do apologize for your inconvenience on this, bill. >> software companies will try to convince you it's a hardware problem, and hardware companies will do the reverse. according to one survey,

dispenser of electronic gift ideas who some people think bears a faint resemblance of our friend david poguelike fun, ho, ho, ho, 10,000 feet up, 20 below. never mind that, it is i, techno-claus, to get the tech gifts if my mouth ever that yous. we all know i'm magical, true. but this trick lies on a little home networking brick. whatever is plugged in you control with your phone. even put things on a schedule as shown. to scare off the burglars when you are away and track how much energy gobbled each day. so, how do you trigger your camera, like that? by pushing a button, that's boring and flat. the trigger trap cable connects to an app. let's you take shots with a shout or a clap. or set for vibration, take stock if you can. or let it count faces for group shots, like that. in time lapse, it beats the button. suppose there's a song that you love in your -- you wish you could share it you better not pout they turn in to speakers when they're inside out. ♪ sound either way not top of the line, but for children and teenagers, probably fine. speaking of music, if all this, is portable, great f

picked up of former evening news anchor katie couric and longtime new york times tech writer and david to pogueand the news coverage. >> light berri just recently made headlines, taking drastic measures to keep themselves alive. just last week there released that they lost more than $4 billion in their third quarter earnings. >> but the likely biggest exporter of the year, was the health care dockewebsite. what the president initially called the glitches quickly turned into a political catastrophe. if the government called in outside experts to help all. >> coming up on the kron4 morning news. former nsa leaker edward snowden delivers a holiday message. >> welcome back. a christmas message coming from a very unlikely person. n-s-a leaker edward snowden. he addressed the british people and the world on a london based t-v network. it is an alternative message that accompanies the one the queen gives. the u-s intelligence leaker warned people everywhere. your government may be watching. >> this determines the type of trust into the government. together we can find a better balance. we can end mass