of complaints received by dbi is important, however, not all complaints in dbi are the result of an notice of violation and frequently dbi receives several embarrassments for the same day violation code enforcement begins when the building cod violation has been documented with an nov it is confusing and disingenuous notice of violation are potential public safety hazards as a current member of nov approximately 15 or 16 hundred does dbi have operating standards for resolving novs where no department operating standards no accountability the need for detailed report that address the problem of nov problems needs to be addressed without specific numbers the bic has no idea how small or large the problem is reporting in the establishment of departmental operating standard is where the bic needs to exercise it's oversight responsibilities the failure of gi to provide meaningful management information of novas is a serious problem the bic needs to aid thank you. >> is there any additional public comment. >> thank you. >> seeing none, item 9 director's report 9 a update on dbi's finances

and focus groups we work with agencies and oftentimes it maybe just a survey or a set of focus groups dbi did looking for is something they'll get such information they have not done this in the while but put forth the gambling bet as well as the focus groups that we are quantify in native give you a little bit of background on the project the project was done between february and july of 2015 we led the research effort by involvement in dbi and the controller's office so the target responds were customers of the depended so people get with the department one way or another it is either professional or a homeowner but dealings with the department over the last years okay. >> did that include people filing complaints or getting permits. >> yeah. it included on the survey we did did phone and intercept it the phone involved permitting and the other for dbi office coming in with interviews it involved both. >> the goals of the project was to assess customer prospective and satisfaction the dbi services with the end product something dbi used for strategic planning in the future the project i

those situations thank you director for your participation in getting that done and congratulation to dbi for the websites key action step homeownership's and property managers for the storm situations with el nino from the prospective those are practical like inspecting roofs and cleaning relieves from the sloechz and insuring foufrn or furniture and construction materials that could be deadly under storm conditions visit www. bic.com director hugh in 2016 this is quite an honor and a terrific way to begin the coming year the money confesses in the chinese zodiac that is ability, innovation and enthusiasm you got it all congratulations director will we be able do get seats pr that's okay. but i definitely will be down there with the family finally i'm pleased to join with the recognition committee and if i mispronounce names congratulations to kevin and marseille hernandez in quarter 3 and four respecting for outstanding performances for july, august and september of quarter 3 and during october and november and december quarter four kevin was nominated for his world-class service for 9

those situations thank you director for your participation in getting that done and congratulation to dbi for the websites key action step homeownership's and property managers for the storm situations with el nino from the prospective those are practical like inspecting roofs and cleaning relieves from the sloechz and insuring foufrn or furniture and construction materials that could be deadly under storm conditions visit www. bic.com director hugh in 2016 this is quite an honor and a terrific way to begin the coming year the money confesses in the chinese zodiac that is ability, innovation and enthusiasm you got it all congratulations director will we be able do get seats pr that's okay. but i definitely will be down there with the family finally i'm pleased to join with the recognition committee and if i mispronounce names congratulations to kevin and marseille hernandez in quarter 3 and four respecting for outstanding performances for july, august and september of quarter 3 and during october and november and december quarter four kevin was nominated for his world-class service for 9

of complaints received by dbi is important, however, not all complaints in dbi are the result of an notice of violation and frequently dbi receives several embarrassments for the same day violation code enforcement begins when the building cod violation has been documented with an nov it is confusing and disingenuous notice of violation are potential public safety hazards as a current member of nov approximately 15 or 16 hundred does dbi have operating standards for resolving novs where no department operating standards no accountability the need for detailed report that address the problem of nov problems needs to be addressed without specific numbers the bic has no idea how small or large the problem is reporting in the establishment of departmental operating standard is where the bic needs to exercise it's oversight responsibilities the failure of gi to provide meaningful management information of novas is a serious problem the bic needs to aid thank you. >> is there any additional public comment. >> thank you. >> seeing none, item 9 director's report 9 a update on dbi's finances

commission. >> thank you. >> morning commission and commissioner president mccarthy director of dbi itnt probable a good thing 0 people are trying to right things sometimes those probates get hung up for six or seven months by no fault of their own i don't think it affects us. >> are we are dealing with private ownership or banks. >> it is vacant in the homeowners sails hey, i'm in probate generally a death in the family something traumatic. >> so commissioner mar. >> i understand this legislation will even though raise the fees and register all the property have to be up to code and no existing violations and stuff like this so in that light it sound a good thing to do. >> and it is temporary there's a time limit i believe two years. >> to you're point under the two years let's say the two years forgiven you're name. >> ray. >> after two years the probate is sometimes they drag on what it's the next step. >> so you mean after two years they have to register. >> regardless if it is in probate. >> right. >> if it not extendable. >> yeah. typically the times for any case is 7 to 9 months

is improving that thirty percent why do they say deploying was improving the 8 percent that said dbiey reasons versus dbi is declining okay keep in mind in the upper improvement represents that thirty percent among those folks the reasons the way the times have driver's side more helpful in resolving the issues more issues are organized and the staff are more professional and friendly the 8 percent said that is sdlooin is two slow the process is two long and it is arbitrary two busy the department is overwhelmed and confusing those are the top reasons on either side okay we did ask a number of questions regarding the divisions in dbi so with this chart showing the mean or the average scores the divisions got when we rated that so the average is using that call that i showed you in the overall very satisfied and satisfied and somewhat satisfied and not satisfied so this represents the mean scores of 4 you're seeing in the satisfied range okay what you see on the top part of chart with had he combine the charts like microphone services we asked several questions and combined it to have

commission. >> thank you. >> morning commission and commissioner president mccarthy director of dbi it is a rare event probable a good thing 0 people are trying to right things sometimes those probates get hung up for six or seven months by no fault of their own i don't think it affects us. >> are we are dealing with private ownership or banks. >> it is vacant in the homeowners sails hey, i'm in probate generally a death in the family something traumatic. >> so commissioner mar. >> i understand this legislation will even though raise the fees and register all the property have to be up to code and no existing violations and stuff like this so in that light it sound a good thing to do. >> and it is temporary there's a time limit i believe two years. >> to you're point under the two years let's say the two years forgiven you're name. >> ray. >> after two years the probate is sometimes they drag on what it's the next step. >> so you mean after two years they have to register. >> regardless if it is in probate. >> right. >> if it not extendable. >> yeah. typically the times for any case is

if we choose taapprove it you can add commissions that they need to work the planning department or dbi for permit issues >> i move to approve as presented. >> okay. >> do i hear a second? >> i will give a second but encourage the property owner and other owner to talk about that. >> sir, at this point you are out of order and until the commissioners ask you up-- >> [inaudible] >> i don't think it is condition they center to talk to one another. i would encourage them to talk to one another but would plike to move to approve it as it is presented to us because i think it meets the requirements and it is appropriate for the district and so anyway-- >> well, yeah. on the second. can we somehow have a ecpectation? >> we can add a condition saying we anticipate they will resolve property line issues with planning department staff or dbi. >> i would recommend that if you do that that you add that as a find ing that you encourage- >> yeah, it could be a finding. >> opposed to a condition. >> i don't think it is something we can enforce. >> ochi. okay. >> accept it as a finding. >> what would

and the subject property is at 2027, 20th after the board get a letter requesting a rehearing viruses dbi with the planning department approval that was decided on - the board voted it was properly issued the permit holder and the project to build an horizon addition with four bedrooms and dinging all liquifying and two car garage start with the requester >> ma'am, decorate any reason it fled inspector duffy for this i'm not certain we do but - >> i think that is more about the planning commission then issues. >> fine shall we precede sir 3 minutes. >> my name is allen that is my sister we're the co-owners the property adjacent to the property we've discovered the filing of approval by the property owner we find out if the sf planning department that was not reports by the city and the 3 impacted neighbors have confirmed in writing no neighborhood notification regarding the meeting if lee lee claimed a preapplication meeting was held and this initiations about the meeting was sent to the neighbors one can clarify it is it doesn't comply monday through friday must be conducted within 6:00

and there's is 2, 3, 4 and 5 and the 367 notification certainly and received the notification from dbi when the permit was orchard they filed an appeal they received notification this year and 2014 and one in 2013 so they want to take you back to the preapplication meeting maybe the da can confirm the preapplication procedures have changed substantially i believe since 2007 and for all i know this was in full compliance as you can see on the mailing lists the address of their address 8023 appears and they had a hearing on the project itself at the board of appeals i don't know what will be accomplished by sending it back or making this project sponsor that has gone through the years of application first having the application rejected in 2003 and new building application that was rejected and this was in 2007 and was substantially detailed over a long period of time by department review and the neighbors quite frankly and so the preapplication meeting i believe was held and held properly under the rules in 2007 and 2006 and there would be nothing accomplished by making the project spon

not only wholeheartedly and enthusiastically supported the department in joint effort working with dbi but what happened i assume the criticism in the article speaks more to dbi and something fallen before the cracks and want to see an update we ourselves see that step in the right direction so explain. >> comment probation officer now. >> thanks commissioners the article described the details in the system the planning department went live in other of last year and dbi has been detailed due to some process issues between them and the vendors we've set up a for lack of a better word a work around to wait for them to become live one of the issues we'll have to address in the coming months when we go live with the public assess xhoenlt of the system what we're considering that at this point. >> could you at some point i explain to us in terms of how it might make our own work harder or if it doesn't matter it will be good to stay on track for whatever additional work do you have to do nerd to help with the best results. >> i'll be happy to do that thank you. >> commissioner antonini. >>

. >> good evening, commissioners joe duffy dbi the permit under request as you can see is to comply with the complaint first floor add 3 bedrooms additional 3 bull u full baths and third story remodel the existing bath and legalize one bath and add windows at the site i check the the writing is on the wall on the permit and appears to be okay. except an actual complaint that should have been reviewed it looks like our last entry on the complaint was by inspector miami left a note to contact us on the 7 of october we we received the complaint and we left it note to schedule for the complaint investigation no entry on the 7 of october no plans at the job site the contractors will schedule an investigation i heard a permit issued on monday according the permit but it is interesting to see two permit that comply with the complaint when you have an actual complaint you write it up we want to know what it is you're doing and getting another permit without us getting in there we need to get into the this i don't see that happened in the writing we can look at that from our end because the compl

marketed as part of interior residential design guidelines and prior to 311 notification first going to dbi and the staff conditions of approval that don't allow for substantial derivatives in the addendum plans or later permit application no more stair penthouse and roof deck in rh1 and rh2 that is too big to put under the tree i'm asking for it maya angelou will had will be a good thing for the neighborhood less confessing e excavation work for garages that cars can't enter because of steep driveways they have excavations for the driveways but don't need the garages i know you don't like grargz garage or you're thinking about not liking garages (laughter). >> that's quizzing kind it and it is absurd one for the entire city no anymore evictions that is beyond our purify merry christmas and have a great holiday thank you. >> (calling names). >> hello, i'm ada changing with soma the special heritage district you've heard 3 months of testimony and hundreds and hundreds of people coming out came out to talk about the cultural district i appreciate commissioner antonini our comments i'm a histo

>> good evening joe duffy dbi i don't usually speak not very illegal talk to the zoning administratorl with occupancies rather than a december deck if this building we saw is a commercial building then, of course, the deck and the occupants would be a lot bigger than a single-family home the way we look at it is definitely different the uses rather than the zoning so to speak but certainly decks the building is a single-family home - there's no definitive occupancy it didn't change the know or this the building didn't say r-3 and that is an r-3 because of a small office space with a huge deco be an assembly occupancy it is dependent on the use but the deck we i'll agree with commissioner sanchez i be that the rear wall the building is the rear wall not at back or the rear of the deck that is all this it's been my experience marketing buildings certainly from a building inspection point of view so i'm available to answer any questions. >> any public comment on this item. >> my name is silva johnson johnson on this item as far as 3 six the planning code is made to where that if anything

to rectify but dbi needs to look at this thing as planning on those permit applications come across their deserves they need to spend a coupled to look at the history of the property to see if this is an appropriate application thank you. >> appreciate our comments thank you. >> item 10 commissioners questions or comments and staff at this point commissioners may talk about practices and procedures. >> commission did you want to follow up. >> raise a question of the strategic plan director huey had a response i thought it was important for us to hear it. >> okay. >> you want me to here on behalf of the appellant. >> sure is if you building to. >> we over department i know first time we are doing a strategic planning you know to a road map to see how we you know head along for the future we initially finished roughly 95 percent for a 2 year plan with help of all the deputies and other but you know two weeks ago the mayor offers to want to have 5 years we'll be rise our plan by february then to you know reissue it and call for other comments you know someone comment from the you know

worth exploreing is 15 mission is, of course, going to be the future home the planning department and dbiurrent location of goodwill store and the concepts resemble this and is that the message we want to - the city wants to send to the development community as the appropriate form of preservation in san francisco thank you, thank you. >> thank you for reopenly this i'm jim i'm the chair the preservation committee for san francisco victorian alliance i was taken by the presentation and a lot needs to be explored in greater depth i hope the gentleman will hook up with a presentation to our group will be of great interest on sort of a different thing a couple of things if come to mind a controversy over the commonwealth club 0 moved to the studying street and embarcadero building next the restaurant a landmark for historic ties to harry bridges were able to have the in take embarcadero side which was clearly more visible was - is currently stripped off completely alu you'll have basically a modern a lot alike i contrast that to the strand in talking to the executive directors of commonwealt

and cars and not living space that's my position the other thing when we worked with supervisor chiu dbiame in and clearly statesed about where occurs can and should not be and two percent of inchinese they'll not approve a curve current for a garage when you look at the schematic we're or working drawings of the project they newly installed handicap ada ramp is literally inches away from the curve cut starts on a corner a unifying sdiefshl position i personally think is unsafe and not what a dbi - public works wants to to those to do that combination i don't want to kick the can down the road but if we are standing for adding assessor dwelling units that is one place i suggest we do that we can't condition our approval on that i know that the city attorney is giving me a look but i can remind ourselves of our policy and i can indeed ask we do not approve the addition of parking space in the form it is proposed. >> commissioner richards. >> i guess i strongly supported the adu legislation supervisor christensen before she was on the board i have a question for mr. mar i'm not a big parki