one of my objections and most of the commission at that time was getting the ddi. i happen to like that name. i wanted to get the cost to permit plan review inspection services in line. there are still difficulties in this process. we set about finding a new director. we hired someone with very ambitious plans. because the skills it reached out, we touch every department. every neighborhood, every homeowner and the tenant. at that time there were 10,000 inspections per month and at least 600 complaints. he brought in a modern management way of doing business. he made changes. and he upset a lot of people. he also saw the writing on the wall. dbi was running out of money and he left for another opportunity. he did pave the way, somewhat, and as easton bowed out we had to reduce our budget and downsize staff considerably. civil service requirements on how to left staff go meant that we lost a lot of people. we survived those challenges. now there is a building commission. the over-the-counter permit process has moved to the sub for and is making a big difference. the