who failed deanna cook?we all failed deanna cook. >> reporter: mike recallings is the mayor. >> they are alleging it is different if you call some low-income neighborhood and you are black versus somebody that is calling from a gated community. you say that is not so. >> no, it is not. the facts don't bear that out. it doesn't matter. they lost their daughter. it is a terrible situation. >> people are going to hear that tape and go, are you kidding me? how on earth did the sirens not go blaring to her house? ? it will outrage people. >> good. because that happens to women every nine seconds. if people get outraged if that is what it takes at least her death will mean something. >> we're here to say enough is enough. >> reporter: the mayor is campaigning to raise awareness about domestic violence and says he's trying to fix the system. >> was the 911 call system in dallas broken? >> well, i'll tell you this, we have made a lot of changes since that case. >> reporter: at the 911 center, they have hired more op

so we know we have a problem. >> reporter: the 911 operator took deanna's call.hey blame you, they said deanna cook died because of a botched 911 call mishandled by you. >> i didn't blame people for thinking that, because they don't know all the information. >> reporter: and the obvious question is how could you not stand up and scream and say, i got to get somebody to this person right now? >> i didn't hear it. if i heard as much as you are saying, then i would have. >> reporter: the head sets that 911 operators use don't block out background noise. >> what i did hear initially was the screaming. to me, that was enough to get the police there. >> of course, that's not what happened. the operator says she became the scapegoat of a system that broke down every step of the way, she's okay with that because of improvements that have been made. better head sets, more than 911 operate sxorzs and a priority o domestic calls. >> we think of domestic calls, there is an urgency. >> it is better now. >>> a check of the weather from dylan. >> good morning, a quiet day in th

deanna, you were so distraught you got physically sick to your stomach at the courthouse. handed down. let's take a listen. >> i was stunned. how could you even do this with what was presented in the court of law? >> we yelled across the courtroom as they were taking her away that we love her because we couldn't see her. >> you know, you have to put on a face when we go and visit her, we can't cry. >> are you going to be able to do that? >> we hope so. >> what's it like for you to see that moment in your family's history? it was so difficult for you. >> it's emotional. i don't think i've ever seen that just because i couldn't watch. i couldn't be there. i was not functioning that night. >> it doesn't look real. it doesn't seem like it was real in the moment because i still don't think of it as being real like it all happened. it's interesting to see. >> i'm glad it's past and we're here now. >> i didn't see that. i saw them the next day in prison and the thing that i thought -- >> they were putting on a brave face. >> yeah, and that's the insane thing. i didn't know what t

. >> reporter: her sister deanna dropping her off in italy and making a video while she headed there,ife and the boys she would meet. >> are you excited to meet david? the statue of david. >> i don't know what it is about people that think that guys are not attractive physically but -- with. >> you look at the picture of the girl who arrived there, what would you want to say? >> i want to tell her not to be afraid of what's going to happen. because what happened to me hit me like a train. and there was nothing i could do to stop it. >> reporter: she had only been in italy five weeks, going to school in the morning and going to bars at night. one night she sees a young man who reminds her of harry potter. a graduate student in computer science. raffaele sollecito says he can't mean the beautiful american is looking at him. >> he writes about how taken he was with me. and i really liked him as well. >> reporter: they become a couple for just one week, seven days before they enter the 24 hours that are at the center of this mystery and this debate. starting with the night of november 1,

. ♪ just say i do >> tyler brings up his girlfriend, deanna. she is crying.re still thing "marry you," and we find out this is where the lovely couple met, this is where they fell in love. tyler, the acapella group, and everyone in the audience, they all knew what was going to happen. >> smooth move by this dude. a lot of pressure. also, a lot of pressure on the soloist that had to sing at the moment when he is down on his knee. a lot of pressure. >> it is a lot of pressure. i hope they bring them to the wedding to sing a song as they walk down the aisle together. ♪ >>> driver gets a truck up a slippery ramp. >> but he forgot one key thing. >> the emergency brake. e?w >>> you know what i love about the welcome home blog? she show videos of returning servicemens and their family members that love to see them come home. in this one we have a returning airman named matt. when he was in basic training their long time dog tucker died. the family got another dog. that dog's name is ace. ace has only spent two weeks with matt. this is his reaction when he saw him. >

. ♪ just say i do >> tyler brings up his girlfriend, deanna. she is crying.re still thing "marry you," and we find out this is where the lovely couple met, this is where they fell in love. tyler, the acapella group, and everyone in the audience, they all knew what was going to happen. >> smooth move by this dude. a lot of pressure. also, a lot of pressure on the soloist that had to sing at the moment when he is down on his knee. a lot of pressure. >> it is a lot of pressure. i hope they bring them to the wedding to sing a song as they walk down the aisle together. ♪ >>> driver gets a truck up a slippery ramp. >> but he forgot one key thing. >> the emergency brake. [ female announcer ] this is a special message from at&t. [ male announcer ] it's no secret that the price of things just keeps going up. [ female announcer ] but we have some good news. it's our bundle price promise. [ male announcer ] a price you can definitely count on for two whole years. from at&t. call now for a new low price. u-verse triple play bundles start at $79 a month. get the same grea

the agencies and the community base agencies and the youth and violence prevention agencies that deanna is heading up in our office and paul and the others working hard at doing this, but again we ask for everybody's help. if you really are concerned or see anything that we need to get done please let us know possible public and private side. i also want to complement our private sector. i was there at the building operations, owners, manager's association just yesterday and when we called out for san francisco orange pride week gosh we got a lot of volunteers and that enthese yusm has helped and even larry baer said "i can't believe the number of buildings and the opera hall and the ferry building and the private buildings and coit tower and voluntarily celebrated with us, so that is incredible unity in the city. moving to another topic because we will cover these later i wanted to make sure i mentioned that within these last few months through the cooperation of our city administrator naomi kelly we have appointed a manager of the caps program, and of course that is the community acti

here's the city administrator deanna santana. >> with any other absence from the department, assistant chief teribio is in charge of day-to- day operations. we have been in contact with the compliance director and the federal monitor. they are aware of these set of events. we are working closely with them on the next steps towards seating a permanent police chief including a national search. >> reporter: this doesn't come at a good time for the department. >> no, it really doesn't. so it's caught all of us by surprise. >> reporter: that might be the understatement of the day. as a matter of fact, mayor quan spent most of the morning at a metropolitan transportation commission meeting on the bay bolt problem. clearly, she did not have a heads up that this was coming. liz? >> phil, thank you. much more on this developing story still ahead at 6:00. >>> and howard jordan joins a list of police chiefs who have served short terms over the last 10 years. jordan served a little more than a year before stepping down today. before him, anthony batts served as chief for two years, wayne tucker ha

. >> city administrator deanna santana tried to put to rest rumors that the chief was pushed out by a compliance director who had been given the authority by a federal mediator to fire jordan. >> he made a decision in his best interest at the time we thought was appropriate and we expect that and received that and are prepared to move forward. >> during a ride along one week ago today then chief jordan gave no indication he was planning to leave and said his relationship with city administration was solid. >> what is the administration between you and the administration. >> i have a good relationship. just like any organization we have things that we don't necessarily agree on but that is something -- >> anthony terribio is now in the top position as acting chief. a 23 year veteran of the oakland police department and stresses that the community policing plans and the same values of colloboration will continue to move forward under his leadership p. >> cal trans has a plan tonight to fix the problems on the new bay bridge. still, it can't guarantee the problems will be repaired in tim

. >> that is deanna durbin, a child movie star of the 1930s. she died at the age of 91. broke into the movies when she was 14. her movies made a lot of money. one is credited with saving universal studios from bankruptcy. at 25 durbin was the second highest paid woman in america behind actress be cataba bette. she said she could not go on forever being little miss fix it. >> this next film should be an oscar category for it. researchers say they have created the world's smallest movie the product of moving individual at tomorrows to tell a story. business and technology reporter david louie gives you an inside look. >> reporter: you are looking at something truly revolutionary. stick figure boy are made of single atoms being manipulated on an ordinary desktop computer. >> it takes day or months to set up. once it is set up it takes just a few seconds. just a click of a mouse and drag the atom to a new spot and let it go. >> scientists at ibm research have been studying how do small numbers of atoms behave. it used to take one million atoms to store data and the number co

the city administrator deanna santana offered this explanation. >> with any other absence from the department, assistant chief teribio is in charge of day-to- day operations. we have been in contact with the compliance director and the federal monitor. they are aware of these set of events. we are working closely with them on the next steps towards seating a permanent police chief including a national search. >> reporter: this doesn't come at a good time for the department. >> no, it really doesn't. so it's caught all of us by surprise. >> reporter: but nonetheless, the crime continues in oakland and so do attempts to try to quell it. this is the second chief under jean quan and the one that she picked personally. so she has got herself a rough road ahead especially with a public that is concerned about not only what's going on in this department but also what's going on in the streets here as a result of this. allen? >> phil, as loyal as howard jordan has been to oakland and the police department specifically, it just doesn't fit to turn and walk away so suddenly, does it? >> reporter: no, i

i love it, very high fashion. >> what's the inspiration for this, deanna?piration is my daughter. >> it's a mother/daughter project. >> it is. >> all right, june. difficult choice. >> they're all so unique and they have all the women work so hard on them. but i have to tell you -- >> okay. here we go. come over this way. >> well, because i love the idea of something being born from inception and blossoming for the spring season, i have to give it to you. >> congratulations. >> best day of my life. >> wow. >> okay. do you have family? >> i do have family. >> kids? >> no, i don't have kids, i have a husband. >> you have a husband. that's better than your wedding day? >> maybe i shouldn't have said that. >> yeah. that's where i was going with it. >> but it is amongst the best days of your life? >> amongst. top five. >> ladies, thank you so much. i'm going to be at churchill downs tomorrow, you can catch the kentucky derby live on nbc this saturday. right now, we are launching our next best quest to the best. we're looking for the best twin talent in america. f

gene deanna, who heads the vast recorded sound section at the library of congress, says cylinders invented by edison in the 1800's were the very first mass produced sound format. >> if columbia records, who manufactured these, wanted to make ten cylinders, they would have to have ten recorders, and the singer of the band or the speaker would speak or sing into the horns and make ten, and then they'd reload and do it again. these would be mostly heard not in private homes, but in nickelodeons. >> brown: one example here: president mckinley's 1896 campaign songs recorded on wax cylinders. years later, technology had evolved. this 1936 louis armstrong recording was made on a nickel- plated copper disc. the goal here is to extract as much of the sound or sonic information as possible from the old format, in order to create a new high-quality digital version that can be preserved for the future. we watched that process-- stripng off the audio d.n.a in a sense-- undertaken on a lacquer disc of arthur smith's "guitar boogie" from the 1940's; and american composer roy harris' "duo for cello and pi

the two were discovered by a actress deanna durbin has died at age 91.f the biggest box golden age. winston churchill -- and anne frank, who had durbin's photo pasted the nazis in amsterdam. durbin retired at just 28 - and moved to france, staying and some of the biggest names in music turned out today in nashville - to say goodbye to country star george jones. a memorial service was held at the grand ole opry house. there will never be a voice like his again. merle haggard said that when jones died last week -- the world lost the greatest country singer of all time. jones was 81. look at 'em. living on cloud nine with that u-verse wireless receiver. you see in my day, when my mom was repainting the house, you couldn't just set up a tv in the basement. i mean, come on! nope. we could only watch tv in the rooms that had a tv outlet. yeah if we wanted to watch tv someplace else, we'd have to go to my aunt sally's. have you ever sat on a plastic covered couch? [ kids cheering ] you're missing a good game over here. those kids wouldn't have lasted one day in

sisters were crying and hugging one another and hugging one of travis alexander's former girlfriends, deanna emotional scene inside that courthouse. even jodi arias herself, we saw her sobbing throughout the trial. we saw real tears from her today as that verdict was read. >> you say you saw tears. because we were watching and it didn't seem that obvious that she was crying. >> reporter: from what i could tell, it looked like she was crying. but we've seen this many, many times over four months. only jodi arias could tell you whether those tears are true. >> yeah, of course. justice served in this case, rikki? >> yes. without any doubt. i do think the difference with casey anthony as i will say over and over again, even to criticism, the difference in casey anthony's is we did not know how that child died, where that child died, when that child died. all of that goes right out the window in this case. we know precisely how travis alexander died. and it was hideous. >> i totally agree with what rikki said. there's no comparison between the casey anthony case and this case. it was like night a

her sister deanna dropping her off in italy, making a video as they head there, teasing her about her new life and the boys she'll meet. first up, that naked michelangelo statue of david. >> are you excited to see david? >> david? >> david, the statue of david. >> oh, good one. well, dude, i swear to god. i don't know what it is about people who think that guys are not attractive physically but -- >> reporter: though amanda's real crush, harry potter. >> and how you're in love with harry potter. >> i am. i'm reading it in german. and i'm going to get the second one in italian. and i'm not even going to be able to read it because i can't even do italian yet. but it's going to happen, baby. >> reporter: and you look at the picture of the girl who arrived there. what would you want to say? >> i want to tell her not to be afraid of what's gonna happen because what happened to me hit -- hit me like a -- a train. and there was nothing i could do to stop it. i was really afraid. >>> when we come back, what happened the night of the murder? and the morning after? what about that video? and di

amanda berry held for a decade in the captor's house along with deanna dejesus and michelle knight. did not recover human remains in the search of the home. investigators have now wrapped up their search for the property. we have also learned that the last victim michelle night has been released from the hospital. it is not exactly clear where she went. she has asked for her privacy. and, people in virginia are shocked and outraged to learn the suspected boston bomber tamerlan tsarnaev is buried there. he was buried in secret in a small islamic seminary caroline county thursday. a virginia woman helped organize the burial after hearing that the funeral home handling tsarnaev's remains could not find a cemetery to take his body. >> i'm a christian and jesus says love your enemy. >> i'm disgusted. i think it's disrespectful. >> send him back home to his mother. not here. if he has anti-american sentiment each as an american citizen then he should be returned to his family and his homeland. >> alisyn: caroline county officials infuriated they were not told about the burial and looking