we have a staff presentation by deanna desedas and this is a discussion and possible action item. >> welcome. >> good afternoon, commissioners. >> do you need help with our powerpoint? >> no, i think it's okay -- i'll put it into "slide" mode here. oh, he has a different one in here. i'm sorry, christian. thank you. well, why we're waiting for, that i just want to do a acknowledgment for deanna, who we worked with small business week who coordinates all the advertisement on sfmta. >> thank you very much for that. >> we absolutely love. it every year it gets better and better. thank you for all regina's support as well. i'm deanna desedas, the marketing manager at the san francisco municipal transportation agency and today what i would like to do is give you an overview of what we like to call "poets." it's our public outreach and engagement strategy. it's the agency's approach to take a more -- to take a more standardized approach to how we conduct our out reach and engagement. i should tell you that currently the planning department has launched poets. they just launch. ed it, their