congressman debbie wassman schultz. let's bring in michael from "time" magazine. this looks like a patent failure to put together a really good surrogate operation. >> it's been a complaint. i heard it in 2009 and 2010 from the white house, one of the reasons they brought in bill daly, that they wanted more surrogates. people to go on tv for them. daily is out. they've never been able to pull it together. they went through a couple of commerce secretaries. the congresswoman is right. they do have some people out there. ted strickland i think has done an excellent job. they have some internal people doing a good job. but you have a few things coming together here. first, the president and his first year of administration was the administration and they were there everyday. they didn't realize until the end of the year they needed people to take the heat off him. i think the president long looked down on this cable news chatter, the on-air war that happens. they never prior advertised it. they took a long time to respond to glenn beck, took a long time to wake up to