both officers alex prentiss and debbie wysher received commendations for their actions and cool behavior under this threatening situation. >> talk about being cool under pressure and getting the guy under control. it goes to show there are different ways of doing police work. >> the suspect is lee vickers, later jailed for three and a half years. let's go down to australia, three suspects come barging into this convenience store, push this customer out of the way and two of the three jump right over the counter. one guy's got an axe, another has a pistol. the two men immediately start going after cash, and -- >> cigarettes. >> exactly. all of this terrifying and highly unusually aggressive act, don't formally see this in australia. >> we need to point out the security things did absolutely nothing. they were through them in seconds. >> it's kind of a pointless little security system. >> the three suspects believed to be just teenagers. somewhere between 16 to 18 years old and not the first hit they did. police believe these guys have hit other stores and they're looking for them. >> i wa