ktvu's debra villalon is live in san francisco be police are asking for the public's help on who she is and what happened. >> reporter: surveillance cameras may also provide some help. take a look at them down on the corner mounted over hay street. one of them has a good view up webster and police are reviewing those tapes now. meanwhile a few steps away this small memorial sits in tribute to a woman who's name nobody knows. this video from a neighbor shows how ferocious this car fire burned. and the moment firefighters in the aftermath were stunned to find someone inside. a woman police say in the passenger seat of the two door pontiac. >> it was pretty shocking. >> reporter: this man and his roommates after calling 911 called a fire extinguisher and raced out to the car unsure if anyone needed saving. >> if there was something that we were thinking about maybe pulling him out. but the flames and the car were too big and we just couldn't do anything about it. >> reporter: helpless too was the person with a garden hose seen trying on the corner of this cell phone video. as the car wi

debra villalone is live right now. she joins us with reaction to these new rules, debra. >> reporter: julie, usually 40,000 people descend every night on a tiny sliver of coast to get a look at surfers a mile out. the message now, stay away. this is what no one wants again, 13 fans injured when massive waves knocked everyone down last year. >> we're sealing this off. and this area off. >> reporter: when big waves return, in a break from the past no one will be able to watch from the beach or the bluff. >> unless you want to swim in. there's only you know limited number of access points and we will have those secured. >> like fences, barricades, guards? >> both, all of it. >> reporter: the bluffs where fans perch have crumbled and caused injury before. this year with so much rain. >> try and sit on the bluffs and all of a sudden have the bulff fail and have the people go down to the rocks 50 feet below. >> reporter: the welcome mat is gone. surfers still waiting for this year's swell say nothing changes for them. >> you

debra villalone is live right now. she joins us with reaction to these new rules, debra. >> reporter: julie, usually 40,000 people descend every night on a tiny sliver of coast to get a look at surfers a mile out. the message now, stay away. this is what no one wants again, 13 fans injured when massive waves knocked everyone down last year. >> we're sealing this off. and this area off. >> reporter: when big waves return, in a break from the past no one will be able to watch from the beach or the bluff. >> unless you want to swim in. there's only you know limited number of access points and we will have those secured. >> like fences, barricades, guards? >> both, all of it. >> reporter: the bluffs where fans perch have crumbled and caused injury before. this year with so much rain. >> try and sit on the bluffs and all of a sudden have the bulff fail and have the people go down to the rocks 50 feet below. >> reporter: the welcome mat is gone. surfers still waiting for this year's swell say nothing changes for them. >> you

debra villalon, ktvu news. >>> hotel workers picketed today in front of the hilton union square.ey were joined by a group of law professors at the hilton. some professors offered to stay at other hotels as a sign of solidarity. the union has been without a con tart for a year. at issue are health care costs. >> prison officials said today they will soon be getting a supply of the drug they needed to resume lethal. >>> oakland's attempt to -- but first another irk shoe has to be dealt with. the city of oakland wants to bar attorneys from representing some alleged law members because. the attorneys inization inquestion say there will be no question. >>> that is just some of the celebratory gunshots recorded by the shot spotter system. today officers went to one neighbor where there was gunfire to deliver a message. >> we have an indication that there was celebratory gunfire from the hospital. and to communicate with that energy letting them know it's not acceptable. >>> some residents told police they hear gunfire raeg lay already, other people say they leave the area during times

debra villalon, ktvu news. >>> hotel workers picketed today in front of the hilton union square.they were joined by a group of law professors at the hilton. some professors offered to stay at other hotels as a sign of solidarity. the union has been without a con tart for a year. at issue are health care costs. >> prison officials said today they will soon be getting a supply of the drug they needed to resume lethal. >>> oakland's attempt to -- but first another irk shoe has to be dealt with. the city of oakland wants to bar attorneys from representing some alleged law members because. the attorneys inization inquestion say there will be no question. >>> that is just some of the celebratory gunshots recorded by the shot spotter system. today officers went to one neighbor where there was gunfire to deliver a message. >> we have an indication that there was celebratory gunfire from the hospital. and to communicate with that energy letting them know it's not acceptable. >>> some residents told police they hear gunfire raeg lay already, other people say they leave the area during time

let's go to debra villalone right there at the scene. >> reporter: those cameras way up high may help catch who killed a woman. >> i saw the light on the back of my wall, i thought, that's a fire. so i shot out of bed and looked out. >> reporter: and oren height grabbed his cell phone to shoot this video. another neighbor captured it too. flames devoured a pontiac and shot 6 feet high. >> parts of the trunk reignited. >> reporter: it was only after the smoke cleared, crews realized a woman's body was in the passenger seat. burned beyond recognition. only forensics will reveal what happened. neighborhood residents are unnerved. the lower hayes has worked hard to rehabilitate itself. the cameras aimed at discouraging the violence. >> are there drugs being sold? they are being sold absolutely. >> reporter: we've been asking pd all day for a look at the surveillance video taken by these cameras, and when we see it you'll see it. what's unsettling for many is this is the second killing here in almost as many days. more on that as 6:00. reporting live from san francisco, debra villalon. >>>

debra villalon, ktvu channel 2 news. >>> and the total cost between 2004 and 2009 was $193 million.out 3,600 active military personnel were forced out. and the cost to find and train a repolice station for each of those soldiers was $18,600. >>> and identical twins enlisted on the same day. melissa and mayland ventura signed up to join the army a few days before christmas eve. a few days later, their mother died of cancer. she had already given them their blessing. the two said they had been interested in the military and thought it was time. >> we had to share our whole life. we thought, this is something where we'll separated, and make us more independent. >> the twins will go to boot camp then they'll be going on their separate waits for the first time. >>> and a new admission policy already in place at uc berkeley will be put in place at other universities. it's called holistic review. the board of regents unanimously approved expanding the process statewide. >>> san francisco assess or wants the city to write fewer parking violation tickets. that's because ticket revenue is dow

debra villalon, ktvu channel 2 news. >>> and the total cost between 2004 and 2009 was $193 million.about 3,600 active military personnel were forced out. and the cost to find and train a repolice station for each of those soldiers was $18,600. >>> and identical twins enlisted on the same day. melissa and mayland ventura signed up to join the army a few days before christmas eve. a few days later, their mother died of cancer. she had already given them their blessing. the two said they had been interested in the military and thought it was time. >> we had to share our whole life. we thought, this is something where we'll separated, and make us more independent. >> the twins will go to boot camp then they'll be going on their separate waits for the first time. >>> and a new admission policy already in place at uc berkeley will be put in place at other universities. it's called holistic review. the board of regents unanimously approved expanding the process statewide. >>> san francisco assess or wants the city to write fewer parking violation tickets. that's because ticket revenue is d

ktvu's debra villalone live up in napa where neighbors are describing being attacked. >> describing being knocked, being knocked unconscious. bones broken all at the hands of patients it's their job to help. bells ring in honor of a nurse killed by a patient. >> he hit me, attempted to hit me and did hit me in the head with a full force hit. >> reporter: psychiatrist alders had only been at work for a week. the ones that are violent -- >> if there's a group of patient who is have four or more assaults a month for six months in a row, who are still here. >> workers shared their concerns in this town hall forum held with two state lawmakers today. some reforms could be written into law. funds for cameras and alarms and more hospital police. >> other changes could come immediately. the way napa state runs itself. >> you have to keep those that are trouble behind offense and not allow them in the common areas. >> it seems like common sense. >> it does. >> reporter: as far as costs, workers point out napa state had 400 workers compensation requests. but patients are attacked more, i'll explain