dee ann's father was a pow. was exposed to agent orange around still receives treatment from the va. so this is not an abstract mission for them. bob is a veteran himself. he graduated from west point where he aand sloane were classmates so this is a built of a reunion. bob was a soldier in the 82nd division. he and sloane have teamed up to honor our veterans. but what especially makes bob the right choice to lead the va right now is his three decades of experience in building and managing one of the world's most recognized companies, proctor and gamble. the va is not a business but it is one of our largest departments. some 340,000 employees working in more than 1700 facilities serving nearly 9 million veterans. the workload at the vha alone is enormous. some 85 million appointments a year and some 25 million consultations. as ceo of proctor and gamble, reaching some 5 billion customers, in other words, he knows the key to any successful enterprise is staying focused on the people you are trying to serve. he is