but you know, sometimes things go the opposite way. >>> coming up, deven faces a shakedown. >> [ bleep ] [ bleep ]. >> just let us search your cell, all right? >> and a group of youngsters face the harsh reality of jail life. >> open the door! open the door! open the door. a number. but not every insurance company understands the life behind it. ♪ those who have served our nation have earned the very best service in return. ♪ usaa. we know what it means to serve. get an auto insurance quote and see why 92% of our members plan to stay for life. >>> the nashua street facility of the boston suffolk county jail houses 700 detainees accused of a variety of crimes from minor infractions to dangerous felonies. even though they have not been convicted and are here awaiting the resolution of their cases, tensions can still run high and a calm day can turn violent without warning. a fight on the six two unit has landed 20-year-old alex gonzalez in the jail's infirmary. >> i got hit with a tray. i fought back and that's all that happened. >> but after reviewing surveillance footage, jail staff le