colonel devillier? >> in all 30 cases the direction provided by the written direction provided by the p.a.d. was followed appropriately. >> and are these records available to reflect that for anyone who might wish to use the freedom of information act to obtain that information? >> ma'am, family members can certainly request that through foy, and they would be redacted, according to the foia rules. >> okay. would anyone else care to offer perspective on that question? thank you. what are some of the guidelines for reporting, recording, notifying and assisting next of kin whoever d.o.d. casualties are sustained? once again, i would direct that question to whoever wishes to answer. miss skillman? >> mam, thank you for that question. the services are directed to provide standardized training for their notification offices, their casualty assistance officers, and to provide proactive support to family members. . they will have a dialogue with the family members that they are assisting, and they will proacti