diana johnson had the responsibility of handling her mother's final arrangements. with limited funds, she decided to purchase a casket on line. getting it in time for the funeral turned into a disaster. the delays lasted weeks and the family had to finally settle for something they did not want. why did she not get what you ordered or receive a refund? >> tonight at 11:00 p.m., we discovered about the online casket co. and what we found out when we got a hold of the honor. >> and now, your 11 insta- weather plus forecast with chief meteorologist tom tasselmyer. >> record-setting high almost today. we were close to it. unofficially at the inner harbor, 77, and that would have tied the record. but the official highs at b.w.i. marshall was 74. the low this morning at 56 was more like the afternoon high for the 14th day of november. the record low, 18 degrees. it can get cold or warm this time of year. back to an expert, 64 degrees. -- emmetsburg, 64 degrees. 73 in downtown baltimore. and 60 degree temperatures in western maryland. it will be relatively mild overnight.

. >> he says he deals with many families and was not aware with the problem with diana johnson's order. he says he will have to make an order -- make a note -- make a note of it. we never heard from him again. a spokeswoman says that we do not have any affiliation with casketsite.com. >> it is always hard to deal with an on-line company. >> while most people have no problems shopping on-line -- >> if you prepay, there's nothing to protect you from the honor -- to protect you but the honor of the businessman who you hope is ethical. >> do you think you will get your money back? >> i am hoping. but, yes, i do believe. >> the johnson family has filed complaints with the federal trade commission and the offices in marylands general and and florida. an online purchase of an urn was also never received. >> it has not been your typical 14th day of november in baltimore, weatherwise. it is much warmer than normal. the official numbers are registered at bwi marshall. the record low on the other end of the scale is 18 degrees. that is cold, in 1986. around the region, it is unseasonably mild wit

diana johnson have the responsibility of handling her mother's arrangements. she decided to purchase a casket on line. >> i felt like a failure. >> the delays lasted weeks. the family had to settle for something they did not want. but we discovered about the online casket co. and what happens when we got hold of the owner. i'm barry simms. >> 55 degrees on tv hill. an unusual spot in the "guinness book of world records" that involves t-shirts. should failure to report suspected sex crimes against children to police become a criminal offense? you can share your response at wbaltv.com and on our facebook page, or send us an e-mail to watercoo t >> the tradition of painting with mine. the end result look like watercolor. the paintings are often done around st. martin's day which celebrates a good harvests. 13 artists painted with the wine. events started on november 11. the best piece will be chosen and used on the bottle label. >> a man who owns a t-shirt shop store has an unusual place. he can put on 247 t-shirts a onetime. >> the larger size we have is 20 xl.

diana johnson had the responsibility of handling her mother's final arrangements.ith limited funds, she decided to purchase a casket online. getting it in time for the funeral turned into a disaster. >> i felt like i failed. >> the delays lasted weeks. the family finally had to settle for something they did not want. so why didn't johnson get what she ordered or receive a refund? tonight at 11:00, what we discovered about the online casket company and what happens when we got ahold of the owner. for the 11 news i-team, i'm barry simms. >> now traffic pulse 11 and insta-weather plus together. >> good morning. sarah caldwell checking on your morning commute. kind of busy out there. there is an incident in columbia and charter drive. police are responding. franklin square drive and hospital drive in rosedale. there are fluids leaking and it is a bit slick. some delays on the west side outer loop, 22 miles per hour. that delay continues down towards edmondson. tapping the brakes just before the beltway. on the harrisburg expressway, so far so good. the j.f.x. in great

. >> diana johnson and her family just want to put the whole ordeal behind them. >> do you think youget your money back? >> i'm hoping. yes, i do believe i will get justice. >> for the 11 news i-team, i'm barry sims. >> the johnson family has compilede filed complaints with the federal trade commission and the attorneys general in maryland and florida. according to one online report a new york family had a similar experience with a $600 urn that they ordered from another one of bacinich's companies. they never got their money back and their credit card company reimbursed them. >> we'll tell you where he plans to pay ball just ahead. >> coming up in sports, we'll talk about a -- ray's toe. talk about a -- ray's toe. plus matt the best place for a vacation is mississippi. you mean louisiana. florida's where folk's want to be. alabama's got you all beat. no matter which state you choose, everyone agrees the gulf is vacation at it's best. mississippi outdoors, louisiana seafood, florida beaches, alabama shoreline. so come on down to mississippi, louisiana, florida, alabama. the gulf is t