reporter: it's quite cold in diane skidmore's home. monthly budget for gas and electricity is the equivalent of about 50 euros, and she never has anything left over. in recent weeks, energy prices have soared. diane: it's costing 50% more, and i can only just manage to pay that. if i turn the heating , i use the timer, i set it for half an hour, it goes off, and i turn the heating off again. and that kind of sees me through. meanwhile, if i need to, i've got jumpers, i've got a cardigan, a heavy cardigan. and i hold it like that. so, hugging the radiator. reporter: she's not complaining and can make do. even though she now can hardly get any visitors. she turns on the heat for 30 minutes, a bit of comfort. diane: i've got a temperature thing here. 16 degrees. i mean, outside it's 10 degrees today, quite warm. so this is ok, 16 is ok. so it will go down to 12 by the time it gets to nighttime. could be even less. reporter: it's getting more expensive to stay warm in britain because the price of gas is so high. and almost everyone has gas

reporter: it's quite cold in diane skidmore's home. onthly budget for gas and electricity is the equivalent of about 50 euros, and she never has anything left over. in recent weeks, energy prices have soared. diane: it's costing 50% more, and i can only just manage to pay that. if i turn the heating , i use the timer, i set it for half an hour, it goes off, and i turn the heating off again. and that kind of sees me through. meanwhile, if i need to, i've got jumpers, i've got a cardigan, a heavy cardigan. and i hold it like that. so, hugging the radiator. reporter: she's not complaining and can make do. even though she now can hardly get any visitors. she turns on the heat for 30 minutes, a bit of comfort. diane: i've got a temperature thing here. 16 degrees. i mean, outside it's 10 degrees today, quite warm. so this is ok, 16 is ok. so it will go down to 12 by the time it gets to nighttime. could be even less. reporter: it's getting more expensive to stay warm in britain because the price of gas is so high. and almost everyone has gas h