getting to the person's disability. business owners do have the right to ask that. emotional support from animals, the 2010 standards clearly say that dogs that are used as theft deterrents as those be a comfort are not considered service animals. emotional support of animals are very different from psychiatric service animals. psychiatric service animals have been trained to do something very specific. and emotional support animal may not necessarily be trained to do something specific. whether they be well behaved in public or in a good citizen manners. they may have obedience training, but not necessarily to perform a specific task. there is a reason why people with disabilities or emotional disabilities will be able to get out of their house to go on about their business simply because they have an animal that helps with anxiety. if those things were not confusing enough, there are state and local laws and california state law that expands the definition. the rules are more inclusive under the housing act. we are no

there is a reason why people with disabilities or emotional disabilities will be able to get out of their house to go on about their business simply because they have an animal that helps with anxiety. if those things were not confusing enough, there are state and local laws and california state law that expands the definition. the rules are more inclusive under the housing act. we are now in this very complicated situation where you have an emotional support animal having essentially the rights of a person being protected in housing or being protected on the flights for the airlines. the same thing with other service animals that are not dogs. we have been in conversation with the department of unemployment and housing in the state of california. and they have talked about the fact that they intend to continue holding true to the original definition of a service animal, the more extended definition. we are sort of in a holding pattern right now, and we have alerted all of our city departments. we hold the same service and support animal policies as we have had, say you still see service

the disabled access is expensive upgrade requirement. the green building stuff we will see a lot of green building regulations in the next 10 years and start affecting restaurants as well as every build negligent stay. have to do with lighting and envelope efficiency. it will tighten up the rooup rules more. it's not just the state and local legal the bay area air quality management district passed a law with restaurants where you have a broiler of more than 10, >> 10 feet. >> you have to have a special way to burn off the grease and vent. very expensive. there are regulations coming from every direction and mostly ending up in the building code. whether they are social issues or health and safety issues they'll be in the building code. yes , sir. >> on the exiting, you have 2 fire exits do both have to be disabled access or can you have one? >> the code just changed. it used to say an accessible entry and now you need accessible exits as well. for new accessible for remodels red you with use the second exit. >> the lift, ironically we g

do you use a service dog for a disability or as a pet, because oftentimes, there are people who are disabled. this is versus people who just want to bring in a dog, so if you have a disability, that is pretty much what it is about, that you verbally have this contract that is disabled, and this is the main thing i think businesses should note to truly asked about this for disability and what task the animal can do for you. this is a trustee -- a tricky question. if you tell them about this, it tells them about the disability, too. the cannot ask you what kind of disability you have. sometimes, that is a really tricky thing, but i encourage the businesses to make use of those questions, and it is a liability issue for us, too. and the other thing i would appreciate is is businesses would fix their little signs on the windows. that is pretty much it. >> -- president o'brien: thank you very much. so noted. any further public comment? >> hello, since i am a business owner, unfortunate, by ms. this -- my business does not allow animals unless somebody has an issue. all i ask is going for that peo

getting to the person's disability. business owners do have the right to ask that. emotional support from animals, the 2010 standards clearly say

, and it includes physical, sensory, psychiatric, or other disability. the current standards in 2010 only defines the animals as a dog and in some cases, a miniature horse. that is only considered a reasonable modification, mean that there is a narrow area that would not accommodate -- the business owner can still say no. that is very different to what we have been accustomed to. the federal standard has substantially narrow the definition of a service animal and keeps creating even more confusion. in addition, i will show you some images. on the top, you see a gentleman with bipolar disorder that has been pretty famous in the news. that is the service parrot. the parrot is trained to calm him down by speaking certain messages to him. he has a special backpack to be able to carry that. under the regulations, that animal is no longer allowed in. you see golden retriever, it is an alert dog. that dog has been trained to push a button on the photoperiod that as a service machine that has been used traditionally for many years. here you see him -- it is no l

it has been particularly tough for families of the disabled. many have moved in temporary homes that are not adapted to suit the needs of the handicapped. now some are taking action to try to change how japan helps its most vulnerable citizens in times of crisis. >> reporter: 44-year-old rika's daughter is disabled. the 13-year-old has serious brain damage and needs 24 hour care. including suction to clear her saliva and phlegm. their home is equipped with a width tub. but the tsunami demolished it. it will cost a lot to get the home livable again. >> translator: the water came up to there. the second floor was completely flooded. >> reporter: the family spent nearly two months in a shelter in a local school. her parents also worried her condition would bother other evacuees. the family now lives at her mother's house. isa had access to temporary housing. because of her daughter's condition, she found it inconvenient. so she opted to use a government grant for two year's worth of rent to lease a house on her own. >> translator: we have no prosp

it has been particularly tough for families of the disabled. many have moved in temporary homes that are not adapted to suit the needs of the handicapped. now some are taking action to try to change how japan helps its most vulnerable citizens in times of crisis. >> reporter: 44-year-old rika's daughter is disabled. the 13-year-old has serious brain damage and needs 24 hour care. including suction to clear her saliva and phlegm. their home is equipped with a width tub. but the tsunami demolished it. it will cost a lot to get the home livable again. >> translator: the water came up to there. the second floor was completely flooded. >> reporter: the family spent nearly two months in a shelter in a local school. her parents also worried her condition would bother other evacuees. the family now lives at her mother's house. isa had access to temporary housing. because of her daughter's condition, she found it inconvenient. so she opted to use a government grant for two year's worth of rent to lease a house on her own. >> translator: we have no prosp

no carla johnson from the office of disability. -- we have carla johnson from the office of disability. i want to especially it acknowledge my colleague to help us get the resources and brought legal expertise to the table. i do not want to take too much of your time. thank you for coming. >> thank you, supervisor chu. i want to express my admiration for a supervisor chu's commitment to you. so, from our office, what we heard, many small businesses were receiving lawsuits regarding it the ada. tonight we will hear about the legal requirements, what has been in place. any small businesses that nderst informed as far as their obligations for the ada, there are the mechanisms to provide that information to you. so, we are tasked with providing the information. there have been about 300 small businesses that have received the lawsuits. knee individuals who use this mechanism and come up -- the individual to use this mechanism. while it is important to have ada access, but we want you to understand there are individuals out there taking a look at your vulnerability. we have a packet of info

you want to be disability accessible. you want more customers. the best way to do that is to start planning. when you are choosing, ideally, your inspector would have a background in inspection, design, and construction. that means we have some excellent general contractors out there that could be excellent task inspectors or building inspectors as well. in order to get the legal benefits, the protections that are important, you want your inspection to be under that theory that is how you can get that 90-day [inaudible] as you start to interview your inspectors, i would ask them to a lot of questions. do not rely on just the resume. what you're really need to do is ask a series of probing questions. you want to know what their area of expertise is, how many times -- you want to ask them if they have any references, and if you follow through on those references, you should call the people and have a heart to heart conversation. [inaudible] you also want to ask to see a copy of the tass report. some recommendations that i think are pretty basic. yo

. >> people on disability has the task of addressing all the disability. when we are talk about the sidewalks, ramps, we have very specific issues. for people blind and low vision, we have the issue of knowing where they are and when the cross. it can be hit or miss. >> at hulk and grove, that sound the the automatic -- it helps people cross the street safely. >> now we have a successful pedestrian signal. >> i push the button, i get an audible message letting me know that i need to wait. when it is safe to cross, not only am i going to get an audible indicator, this button is going to vibrate. so it tells me it is safe. there is the driller sound and this trigger is vibrating. i am not relying on anything but the actual light change, the light cycle built into it. >> it brings san francisco from one of the major cities in the u.s. to what is going to be the lead city in the country. >> city working on all sorts of things. we are trying to be new and innovative and go beyond the ada says and make life more successful for people. >> disability rights moveme

tips for respectful communication for people with disabilities brochures are available. call sfmta accessible services at 415-701-4485 for copies.

actually disabled.st aspersians on the ones that are legitimate, do they not? >> well, they certainly do. but the important thing and i think the lesson that can be learned from everybody from this, is at the time the unions and governments are contracting that these types of items should be determined. disabilities set forth in the contract, in the time frames for which the city can contest the disability. megyn: and it's for 20 years after the date they first hire him which is a lune esdeal because what they basically say is chip i'm hiring you as a new york city firefighter in the year 2012 or 2011, so 20 years from now would be the last day i could ever contest your disability if you file it between now and then, right? even if the dispute is going on 20 years from now, i can no longer contest it. >> well, the city is at fault for not making that part of the deal and the contracts up front. when you start with private insurance companies, because i represent companies like this, every single year th

it is important for the disabled as well. over here is the controller. but this does is it provides information to the elevator where to go. receives commands from within the elevator and from the destination dispatched central -- dispatched central. these elevators are precisely the electronic breaks, so they need to be very precise. in accordance with the vfd to supply power to the elevator motor, which is right here. these are original d.c. drives. d.c. was in place at the beginning of elevators. it was easier to control. currently, new elevators are ac drives. but they are so expensive to replace and waste of materials. we have made it more efficient by providing aid to the electrical system to drive it. this is controlled by the same transistor that controls the toyota prius. when the elevator is empty, the counterweight polls the elevator and it generates electricity by breaking. the same thing as in your toyota creosote or another hybrid car. -- prius or another hybrid car. here inside we have the ibtv drive. this is important for landing of the e

first, two are disabled, one severely disabled. she lives on the ground for, sherida. she is quite simply incapable of doing her laundry at a remote location. since she moved in in 1973, she has always had laundry facilities on the service porch outside of her apartment, and as we tried to point out in the brief, even the notice of violations do not address any issues with sherida ireton's on ground service porch. if i read this correctly along with the pictures that were submitted by the permit holder, the issues here have to deal with the post's leading up to the top floor deck or service porch on the second unit, the deterioration and the rotting of the top floors service porch, and sherida, who would be most impacted by the elimination, her apartment is on the bottom floor. it is their position that her laundry facilities should not be interrupted temporarily even during the repair because there is no repair work to abate a notice of violation that would go to her facility. the upstairs are different. there definitely is repair work that they would need to move the