dispatcher so i could help people.like people. i enjoy talking to people. this is a way that i thought that i could be involved with people every day. >> as a 911 dispatcher i am the first first responder. even though i never go on seen -- scene i'm the first one answering the phone call to calm the victim down and give them instruction. the information allows us to coordinate a response. police officers, firefighters, ambulances or any other agency. it is a great feeling when everyone gets to go home safely at the end of the day knowing that you've also saved a citizen's life. >> our department operates 24 hours a day, 7 days a week, 365 days a year. >> this is shift work. that means we work nights, weekends and holidays and can involve over time and sometimes that's mandatory. >> this is a high stress career so it's important to have a good balance between work and life. >> we have resources available like wellness and peer support groups. our dispatchers of the month are recognized for their outstanding performance

police were dispatched to body needs on san antonio rd. in palo alto. the victim alleges he sexually assaulted her during a massage twice. they linked evidence to the suspect and the 46-year-old was arrested and charged with two sexual assault counties. police believe there is a possibility additional victims are out there. >>> congress is not a break for the holidays but one of the first orders of wi be p shmdelito kennedy claims t on to hear the case at all. >> we probably ought to center a r not sending us something we don't want to do with. >> it takes a two thirds majority to convict the president. he says one or two democrats will join the publicans in voting to acquit the president. >> elizabeth warren campaigning in the bay area, drawing attention to her disdain for big-money fundraisers. she spent the day meeting with low-wage workers, mostly daycare employees and operators. pitching, campaign themes, like universal healthcare, and federally funded child care and preschool paid for by a tax of the country's wealthiest americans. >> i think it i

they put dispatch on speaker. >> they were just so great. they seemed so calm considering. >> i put my hand down and i mean just out of nowhere the baby starts popping out and i thought oh, my god, no. >> reporter: the 911 call came in at 8:03. 6 minutes later this baby boy made his grand entrance at 4 pounds and 12 ounces, born almost two months early. >> she hasn't had a baby she hasn't had anything yet. >> reporter: corla says a name hasn't even been picked out yet. a paramedic who cut the umbilical cord crossed their minds. >> the momsked who cut the umbilical cord and what's their me. >> reporter: the family says they are grateful for the first responders who helped deliver a small but healthy baby boy. >> i commend them for everything they do on a daily basis. i did it once and that one time is enough for me. >> lauren martinez, abc 7 news. >>> democratic presidential candidate elizabeth warren was in san jose today. she says she wanted to spend time with child care providers to get a first-hand look at the issues that they face. the s

worth dispatch center that night. >> it was already very, very busy when i came onto my shift. i was a nervous wreck with it. because i could just only imagine me walking down the street and this happening to me and my child. >> reporter: by the time she'd got there, the manhunt was more than four hours old. . >> i had heightened senses. every call was like i'm trying to get every piece of detail and see should we, how should we process this? is this just a broadcast? i let our officers know? or do i send a call up and we need to check this out? every call was like that, all the details. >> reporter: as dispatchers fielded call after call, tip after tip, crystal had no idea by the next morning she would walk out of the call center a hero. >> don't just watch the video. help us locate this little girl. >> reporter: something else crystal didn't know at that moment, just after midnight, someone had called 911 and reported they may have seen the suspect. police officers from forest hill responded to woodspring suites, an extended stay hotel about seven miles from the street where

susan hart was the dispatcher who answered the call. she had to calm down the family and prepare them for delivery. great grandmother says hart was the calm during the storm. >> i'm telling her on the phone, i'm saying, the baby is here. the baby is here. oh, my gosh. they're on their way. and i could hear the sirens in the background. >> good job. the family delivered the little boy, who is less than five pounds. he and his mother are doing fine. >>> a woman found help at an unlikely place, at a mcdonald's in lodi. it happened at a mcdonald's on christmas eve. the unidentified woman went to the counter and asked employees to hide her and call 911. the boyfriend made her go through the drive-through instead. the woman in the driver's seat at the window. she mouthed to the employees to help her. and they quickly jumped into action. >> informed everyone else, down in the drive through line. and we held up two cars in front of that car. >> good job. that delay gave time for deputies to get there and arrest the boyfriend. inside the trunk,

they put dispatch on speaker. >> they were just so great. just out of nowhere the baby starts popping out. and i thought oh my god no. >> the 911 call came in at 8:03. 6 minutes later, this baby boy made his grand entrance at 4 pounds 12 ounces, born almost two months early. >> she hasn't had a baby shower. she hasn't had anything yet. >> a name hasn't even been picked out yet. the paramedic to cut the umbilical cord crossed their minds. >> the mom asked who cut the umbilical cord and what my name was. it's the first time i ever cut an umbilical cord. >> they are grateful for the first responders that helped deliver a small but healthy baby boy. >> i commend them for everything that they do on a daily basis. i did it once and that one time is enough for me. >> in vallejo, lauren martinez, abc 7 news. >> one last check on the weather. here's meteorologist francis. >> as we look at live doppler 7 and satellite radar image we're seeing a lot of clouds and rain move south right now. we could see isolated showers in the next hour or so. by tomorr

they dispatch a nurse and a trained crisis responder to incidents on the street that don't involve a crime for mental health instances and they can bring them back to the clinic for treatment. it's a great program. matt haney has been looking into it. this is not quite ready for us, but this could be for the future. maybe mental health san francisco 2.0 might have a service like this, where we have really true mobile crisis that works with our department of emergency management dispatching so we can dispatch crisis responders out, bring them back into mental health san francisco for treatment, and kind of leave the police out of it when we don't really need the police. and the police are supportive of this -- >> thank you very much. next speaker, please. >> good morning. i'm here representing the 15,000 workers of the national union of healthcare workers, thousands of which are mental health care providers at non-profits across the state. on behalf of those caregivers, i'm here to speak in support of mental health s.f. i want to thank the supervisors and the members of the budget com

to a vehicle fire on the side of highway 50, near bass lake. - soe just got dispatched to a vehicleo happens we were close to the fire station when this ca came out.

dispatcher susan hart was able to relay what to do before paramedics got to the scene. six minutes later mom delivered the baby. a paramedic soon arrived and found everything was okay and done right. he continued medical care and got them to the hospital. now everyone is waiting word of course on the baby's name. >> today crews are putting the finishing touches on the times square new year's eve ball and they are putting in 192 new waterford crystals. it celebrates the gift of good well and has three pineapple cuts for the image of hospitality and goodwill. there are a total of2688 waterford crystals. meanwhile police in new york city are finalizing their security plans. more than a million people will crowd into watch the giant ball drop and ring in a new year and a new decade. >>> taking a live look now at wall sttrading is doing. the dow is up about 50 points. >> v t a is hoping to attract new custers in the new year rim tomorrow until january 1st. no tickets or clipper cards are required to ride 17 transit lines it south bay. this is all together ready for reworks m

dispatched. early this morning we commenced those operations and we were able to positively identify the airaftnvolved. >>one pilot and 6 passengers were on board of those passengers are believed to be children. the passenger manifest confirm 7 individuals were on board the aircraft and we have recovered 6 sets of mains the chopperwas touring kawhi is the pali coast ursday afternoon and according to the coast guard, the last communication made was at 04:40pm local time about 40 minutes before the chopper was scheduled to arrive back officials were notified just after 06:00p that the chopper had failed to return launching a multi-gency search low visility and windy conditions made the search that much morechallenging. the chopper was reportedly equipped with a locator but officials were not able to get a signal from it. we like to >>offer our sincerest thoughts and prayers. i would like to reassure the family members and friends of all of those involved that we are sending as much. resources as we

would any of those be able to match borisjohnson at the dispatch box or an election in five years?stion, and a good test for this. i thinkjess phillips at the dispatch box with borisjohnson, that would be box office, because i think she has the quick wit, she has got the humour, and one way in which you can get underneath boris johnson's facade and politics is to be more quick—witted than him. johnson's facade and politics is to be more quick-witted than him. boris johnson is in the north—east today, and we are waiting for him to speak. very savvy of them to capitalise on that massive victory up there. you know dominic cummings, who is credited with this. what do you make of what we will see with people like that at the helm? i think the thing the labour party should think hard about is that we are obsessed with oui’ about is that we are obsessed with our leadership, our election defeat, with look to the past. the tories have us all focusing on brexit. michael gove and dominic cummings are thinking about what post brexit britain looks like. post brexit britain looks like. post brex

we are not allowed to do that. >> okay. >> 0123 which is the non-emergency is our dispatch.s calling that number and she is requesting a unit response, well, just to wrap this up, my suggestion if you talk to her again or email her is to call the non-emergency next time this happens. request a unit respond and have her ask for the cab number, cad. for the call. and then we can at least backtrack it after the fact and see the exact outcome. >> okay, great. thank you. and with the situation with 311, two points. one is that we are coming up and working with 311 to come up with different filters because right now things like buskers and residential is all coming to us because it's just sound. so it needs to be piecemealed out into the appropriate party. and then secondarily, this is entertainment, and so it is correctly coming to us, but it just so happens that we're not in the field. >> i agree except that we're not staffed. this woman does deserve a response. >> i will get this information to her tomorrow. >> you got it. and then by chance, are dog complaints coming to you, t

putting dispatch on speaker. >> they were just so great.nsidering. >> i put my hand down and just out of no where the baby starts popping out. i thought, oh, my god, no. >> the 911 call came in at 8:03. six minutes later, this baby boy made his grand entrance at 4 pounds, 12 ounces. born almost two months early. >> she hasn't had baby shower. she hasn't had anything yet. >> korless says a name hasn't even been picked out yet. the paramedic cutting the up bilkle cord crossed their minds. >> the mom asked who cut the cord and what my name was. that's when it is set in. that's the first time i cut a cord. >> korless and her family say they are grateful for the first responders that helped deliver a small but healthy baby boy. >> i commend them for everything they do on a daily basis. dy it once and that one time is enough for me. >> reporter: in vallejo, lorin martinez, abc 7. >>> and congratulations to them. >>> well, it was first published before the civil war. reported through two world wars. and now this weekend contra costa county's oldes

putting dispatch on speaker. >> they were so great.lm considering. >> i put my hand down and, i mean, just out of no where the baby starts popping out. i thought, oh, my god, no, you know. >> the 911 call came in at 8:03. six months later pb, this baby boy made the grand entrance at 4 pounds 12 ounces born almost two months early. >> she hasn't had a baby shower, hasn't had anything yet. >> reporter: korless says a name hasn't been pick out the. the paramedic who cut the up bilkle cord crossed their minds. >> the mom asked who cut the up bilkle cord and what my name was. that's when when it set in. it's the first time i cut a up bulkle cord. >> korless her fl family say they are aggravate are grateful for the first responders that help deliver a small healthy baby boy. >> i commend them for everything they do on a daily basis. dy it once, that's enough for me. >> reporter: in vallejo, lorin martin easy. >> what a great outcome. >>> part of building a better bay area including making public transit reliable and accessible. starting toda

the grandmother found herself on the line with a 911 dispatcher who walked her through the delivery. as abc 7 news reporter lauren martinez shows us. >> the pregnant familile pmt. >> the vallejo fire engine rolled out to the call of a baby being born thursday night. >> she couldn't stop pushing, i felt like we're having a baby. >> susan hat hart has been a 911 dispatcher 31 years. like many delivery calls before guided the family on what to do before paramedics arrived. >> it was like just a flood of emotions going through us, like, i'm excited. i got to stay calm. >> kor list's granddaughter was the one in labor putting dispatch on speaker. >> they were so great. they seemed so calm considering. >> i put my hand down and just out of no where the baby starts popping out. i thought, oh, my god, no. >> the 911 call came in at 8:03. six minutes later the baby boy made his grand entrance at 4 pounds, 12 ounces, born almost two months early. >> she hasn't had a baby shower. she hasn't had anything yet. >> korless says a name hasn't been picked out yet. the paramedic who cut the cord cut t

worth dispatch center that night. >> it was very, very busy.as a nervous wreck with it, because i could just only imagine me walking down the street and this happening to me and my child. >> reporter: by the time she got there, the manhunt was more than four hours old. >> i had heightened senses, because every call, i'm trying to get every piece of detail and see, okay, how should we process this? is it just a broadcast? i just let our officers know, or should i send a call up? do we need to check this out? every call was like that, all the details. >> reporter: as dispatchers fielded call after call, crystal had no idea by the next morning, she would walk out the call center a hero. something else crystal didn't know at that moment, just after midnight, someone had called 911 and reported they may have seen the suspect. police officers responded to woodspring suites. the officers talked to the man in room 333, even went inside and reportedly searched for 90 seconds. but they didn't see a child, and left. we now know the kidnapped little girl w

nightly news starts in 90 seconds. >>> santa is the only one working holiday processes. 911 dispatcher susan hart was on duty when she had to talk down a frantic caller whose daughter was in labor. hart was on the phone giving instructions. six minutes later. baby boy born. >> that was fast. >> you can see he is doing well at the local hospital. he was really in a hurry to make the appearance. he weighed less than 5 pounds but doing great. >> he is a cutie. >> this one makes me nervous. >> makes me nervous too. >> makes me real nervous. >> on schedule. >> just relax, take deep breaths. >> yes. >> robbery on the good weather. >> for sure. >> that doesn't stress me out. nice warm blanket. we have pchnish the weekend her. here the janelle wang anthony flores forecast on the road fin. and then clearingyear's eve, lo. temperatures climbing up with sunny skies to ring in 2020. >> thanks for joining us. nightly new was kate snow is next. >> we'll be back at 6:00. hope to see you then. bye. >>> breaking news tonight, tragedy in paradise after a tourist helicopter goes down in hawaii with seven

they can dispatch a great deal of energy to communication the energy density is very high which is why free space optical communication works over extremely long distances with very lightweight devices. such as google have already conducted successful tests. with the promise of high speed internet especially in areas that have no cover plan would require. it with laser equipment and that. technology could come in. how exactly is. the data transferred as with any binary computer code a one stands for electrical signal own and is 0 for signal off the data is converted and then dispatched the laser works with the same principle and active laser beam means one while in action means 0 the connectivity provided here is 10 gigabytes per 2nd in 4 seconds that's an entire feature film. to make because expect the technology to work in outer space too with satellites distributing the laser light that currently testing components for that space wedding us here. here the team of testing a rocket that will transport mine aren't laser into outer space. of course we try to qualify commercial component

police department added a new member hm met blue, the new comfort dog that's helping emergency dispatchers. he reported for duty for the first time last month. the 2-year-old lab and golden retriever mix was trained by guide dogs for the blind, but they determined his personality would be better suited to a different role. >> he adds a positive element to our day and makes us more excited than we usually are to be here. >> since blue joined the force, he's been a companion for not only the dispatchers, but also san rafael police. >>> tonight people in the sacramento area are on the lookout for 2 bucks tangled in christmas lights. >> yeah, we've seen it happen in the bay area as well. these bucks were spotted around folsom lake and somehow their antlers got caught in christmas lights. it's a problem every year around the holiday. now they're trying to catch the deer and remove the decorations. >>> it's beginning to look a lot like the holidays at the th partner hosted the annual tree lighting ceremony tonight. the tree is 66 feet tall and decorated with 10,000 lights and more than 500 hand

but her mother, and great- grandmother, ssay dispatcher ki walked them to the delivery and stayed on the phone with them until paramedics arrived. >> thank you. you helped us through a very stressful time. you are the calm in the storm. >> reporter: the four pound 12 ounce baby boy has not been named yet. in vallejo, don ford, kpix 5. >>> take a look at tonight's stunning sunset out there. we had clear skies today. some changes in store for the weekend right? >> we do but i will start out with what might be the bright spot in the forecast. new year's eve is working out to be just fine. i will talk to about freezing temperatures tomorrow, rain on sunday with thunderstorms. but by tuesday night all of that will be history. we will have relatively clear skies, very little wind and temperatures right on the mark for this average.a le bit coole if you are in london but it'll be 48 degrees at midnight. maybe a few clouds were not enough to mess with the show. new year's eve is good and, you will like new year's day even better. chances are you have that off and it'll be relatively sunny an

the police department is sobering a 911 dispatch that help deliver a baby over the phone.ped moments after the birth the dispatch received a frantic call from the baby's grandmother. she walked her what to do and six minutes later the baby boy was born weighing four pounds and 12 ounces. paramedic stephen k arrived moments later cut the umbilical cord and help the mother and baby and got them to the hospital >> the 33rd annual chipping of the trees got underway this money could city residents were invited to come down to city hall to their trees in a wood chipper. it's part of the city's effort to encourage residents to properly dispose of their christmas trees on their own. >> we want those christmas trees to be made into something beautiful, to have a life after the life in your home and that is to become mulch to be chipped up and spread on the earth. >> people living in san francisco should put their trees out for pickup during the first two weeks of january put the trees are picked up at the same time trash is collected >> >>> sacramento reporter mike harold spoke to

dispatcher susan hart got a call from a woman who was in a panic because her daught went into labor. she used her previous training as an emergency medical dispatch to guide the to step by step in the process are calm the situation by making sure to let the family know they were on heir way but at 8 oh 9 welcomed into the world all before paramedics arrived. >>tonight in southern california terstate 5 is open again through the grapevine after being closed for extended the weathe delays. a winter storm dumd several inches of snow on the area over the past couple of days and while it looks very pretty it did cause a lot of problems. the snow started on christmas day it affected roadways throughout the mountains between bakersfid in la ever sesse. a lot of drivers spent the ight in their vehicles near an entrance to the freeway. another storm is expected to bring rain and snow to cap a southern california on monday. our 4 zone forast as step outside take a look at the embarcadero. night but we're not getting at snow or anything that we're seeg there night we're going to see patchy frost

unit 207 to dispatch. arrived at the residence, no response. searching the premises now.t, 207. take the stairs, i'll search down here. why do i got to take the stairs? because i gave mouth-to-mouth to the guy pushing 300 at the last call. i'm still trying to catch my breath. really? come on. hello? paramedics! corpsman? hello?

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and she is thanking the 911 dispatcher who helped. we have video of the little boy who came into the world thursday, and the birth started when her mother told the family she was having back pain but as that pain increased, she realized she was going into labor about a month early. the family frantically called 911. susan hart was the dispatcher who answered the call. heart helped calm down the family and helped prepare them for the delivery. the great grandmother tells us hart was the calm during the storm. >> i'm telling her on the phone, the baby is here, the baby is here. and she is like oh, my gosh, well they're on the way and i could hear the sirens in the background. >> the little boy weighs less than five pounds but we are told he and his moth remember doing ju -- mother are doing just fine. >>> big changes in the housing market in the new year. it could push up housing prices even higher than they already are. it is aimed at helping the environment. new homes built in california after january 1st will have to have solar panel