. >> reporter: donna deebo has been there. a full-time waitress, she was prescribed opioids after a car accident. in time, scoring heroin became her main line of work. >> it is like a job itself, actually. it is. >> reporter: just trying to find that day's drugs? >> yes. then, once that day is over, your mind's already going 1,000 times a minute thinking, "what am i going to do for the next day?" >> reporter: how long have you been out of the workforce? >> i've been out of work for about seven years. >> reporter: the prime skill she honed: shoplifting. >> i would go into all the stores. my trunk and my backseat would be full with everything. sears, i'm no longer allowed on their property. i stole so much from them, i probably own their store. >> reporter: and then there was her daughter's new cell phone. >> we had some people over, and all of a sudden, it just came up missing. i made it look like it came up missing. i am the one, actually, in fact, that did it. >> reporter: you stole it from your daughter and sold it? >> absol