we came for donna shalala. i started to feel been there done that because the guys made the point, but just stay with me. a gust of all you see here on behalf of your wonderfully energetic president is exactly what we saw in washington during her tenure as secretary of health and human services. we also saw not only gusto, but we saw heart, without equanimity and missile fairplay. for any of us coming from washington today in these times, those are the qualities all of us respect and we treasure in love. so on behalf of everyone in washington, you hear from democrats, republicans, independents and anybody else who hasn't really declared that donna shalala is the real thing. it's a pleasure to be here with you. [applause] we have 10 minutes, which is very challenging in terms of the topic we've been given. i'm going to put my watch here so i'm also careful about not exceeding time in making sure you have plenty of time to ask questions. what are they to talk about this morning is not only how we're preparing for