. >> host: go back, 1970, to donna shimp. tell me about her. tell me about the case. >> guest: donna shimp was this fascinating woman. so she was a customer service representative working for new jersey bell, and she had a terrible tobacco allergy. and where she worked in new jersey, more than half of her coworker smelled, , which is actually more smoking environment than most people offices. because at this time only about 40% of the american population smoked. so she was exposed to smoke on a daily basis. she had complained to her supervisors and had not gotten very far, and it really affected her quality of life. every day she would pop in appeal because she would throw up. sometimes, as she began to wear a gas mask to work, which to me just -- >> host: at the telephone -- >> guest: yes. she had to lower it but did not remove completely when she spoke to people on the phone or with people who came in to the office. >> host: this was the little bells before we had verizon. >> guest: yes. at&t, yes. she went, she was a member of the communicat