. >>> security cameras at a well-known hotel in downtown toronto capture a pretty chaotic scene. this is a family of four, french tourists. mother, father, a teenaged boy and their daughter. they were complaining to the hotel staff they were hearing sexual noises coming from the room next to them. the teen boy started getting pretty agitated with the staff. police were called and soon after the toronto police showed up, they took the boy into custody. other guests of this hotel arrived and start taking video of this scenario. one of those people is carl andres. you see him with the hat. he's holding his camera and recording this scene because he felt police were using too much force against this family. more police arrive and try to drive the crowd back and disperse the people that have gathered to see what's going on and take video. >> stand back. i told you to stand back. stay back here. >> that officer is trying to keep the mother and daughter away from the husband and son that have now been both taken into custody. trying to keep the situation from getting more volatile. >> s