dr. browner, would you like to make some comments? or your staff will? >> i will make some comments. >> dr. browner has been referred to an appropriate person. >> it's been transferred to me. i'm happy to see you again to let you know that we've secured the letters of agreement with hill physicians and as the pay for performance measures, we reach out to those who have not had their mammograms, pap spears, we've sent out letters to all who are due for their mammograms, so people we've served before who may have gotten caught in the shuffle. we've sent out letters in english and spanish. that's working well. we've continued to grow our diabetes program. we have an educator at the other campus so people won't have to commute. those that did have to commute, we offered them transportation. so i would say that having done many, many moves in many places, it went well and i have to commend, yes, my staff, karen, operations director, who has done a really human job to make this work well for our patients. as we spoke before, as you know, patient care is really

dr. browner in the hallway after one of the hearings and he said they were hiring two full-time bilingual educators. and they happened to be filipinos. and so that was where the 3.6 came from. i don't have any idea where the filipinos went, but that's what -- where that 3.6 figure comes from. i just want to clarify. >> sure. thank you. and we wish you well in your retirement. commissioner guillermo? >> i wanted to make sure that -- and just for the record, i wanted to voice support for dr. sanchez's comments about really trying to have creativity put in place and in consideration of just the rapid changes in neighborhoods that are happening in san francisco and in the generations of reliance that people have had. i know that delivery systems will change, but it doesn't necessarily have to be so object objective a process. it will be a situation of the history of san francisco, its communities, and how it gets impacted for the future, while still accommodating the future, really becomes part of a principled process of decision making. and then, too, the community in little haiti outside of