dr. caroline poplin i'm a primary care physician. i have two questions. one in the satisfaction surveys that i think you presented, did they break out people with chronic illnesses or people who have had a serious illness in the last year versus healthy people paubecause most people a helmy most of the time. if people don't lose their network they will be received with. it sounds like each insurance company in an exchange are required to present a variety of plans maybe bronze, gold, platinum. people get very confused when they have too many choices. when they have five insurance companies offering 50 plans. that's hard to deal with especially every year. in part d there was a study that most people didn't change their primary plan. they just kept the same plan year after year even though it wasn't the best plan for them. >> first on the commonwealth fund survey that i mentioned in my survey was very comprehensive. i don't have the actual data in front of me but if you go to the website you can see -- >> or whether it separated the specific operations bec