dr. eric kerr. the word complaint runs through this document. i am concerned because a complaint is fundamentally different from a sunshine referral or order of determination. by mixing all the terms up we lose exattitude that will come in handy at some point. and also by declaiming a complaint by order of determination, you are treating a citizen complaint the same way as the careful deliberations of the sunshine task force. it doesn't make sense to me. and keeping the word complaint in this. because that's how the document was drafted and it will disrupt some paragraphs. i don't see that as a sufficiently strong argument to keep them mixed together. my second point is where, the sunshine task force is a mutual review body. and to connect them with the complainant or respondent compromises their position. they should not represent anyone but their conclusion. thank you. >> i have three points that come to my mind. number one is the whole issue again of complaint referral. i have been at the sunshine hearings, and all of you need to go and pay a

dr. eric kerr. the word complaint runs through this document. i am concerned because a complaint is fundamentally different from a